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Vanuatu

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Basics Edit

The Republic of Vanuatu is a small island nation in the South Pacific. Much of the populated archipelago is covered by two mobile networks: the red Digicel or orange TVL signs are the most ubiquitous form of advertising you’ll see around the islands:

  • Digicel Vanuatu
  • TVL (for Telecom Vanuatu Ltd.) Smile

A 3rd provider called WanTok Network Ltd. launched the first 4G/LTE network in Vanuatu in 2014. It provides wireless 4G-only internet in Port Vila and surrounding areas for home use. That's why it isn't mentioned any further on this survey.

In 2015 the mobile infrastructure was severely damaged by a cyclone. Rebuilding has been finished now. A new fibre optic cable connects the islands with Fiji making expensive satellite connections redundant. 4G/LTE started in 2014 on WanTok and 2016 on Digicel.

2G/GSM and 3G/UMTS is on 900 MHz and 4G/LTE has started on 700 MHz (band 28) on Digicel and WanTok.

Digicel Vanuatu Edit

Digicel vanuatu

Digicel Vanuatu is the dominant provider on the island. They launched 2G in 2008, 3G in 2011 and 4G/LTE started in 2015 in Port Vila and have spread to Santo since (coverage map). They have almost 90% of all subscribers on their network and are clearly the better choice.

Availability Edit

Their SIM card is available at the Digicel kiosk in Bauerfield International Airport or in their stores (locator). When you buy the SIM card, make sure you get a 4G SIM with LTE enabled and not an old one with 3G only. A Digicel SIM card is VUV 1000 with 1000 as credit.

Top-up by vouchers sold locally or by credit card on the international Digicel top-up site. To check money balance dial *120#.

Data feature packages Edit

These packages can be added for data in 2G, 3G and 4G/LTE:

Data Validity Price
100 MB 1 hour VUV 25
50 MB 24 hours VUV 50
100 MB* 24 hours VUV 150
200 MB 7 days VUV 200
500 MB 14 days VUV 500
500 MB* 7 days VUV 700
1 GB 30 days VUV 1000
3 GB* 30 days VUV 3500
4.5 GB 30 days VUV 4500
7 GB 30 days VUV 6500
700 MB 10pm-6am VUV 200

* includes free Facebook traffic

To activate data bundle dial *155#. To check data balance dial *130#

More info Edit

TVL (Telecom Vanuatu Ltd.) Smile Edit

Logo-3
Telecom Vanuatu is the incumbent telco of the island. It still has the monopoly for landlines and ADSL internet.

In the mobile sector it has lost to Digicel. Their market share has gone down to 10% only. 2G/GSM coverage reaches 75% of the population (list of islands) with only some 3G and no 4G/LTE at all. Internet on TVL is quite unstable and slow.

Availability Edit

SIM cards are available at the TVL kiosk in Bauerfield International Airport or in their stores (list). A TVL SIM-card is 1000 TVL, including 1000 TVL of credit. Dial 171 and press CALL to activate your account and follow the instructions.

To top-up purchase a 'RIFIL' card from any TVL reseller, over the counter at a TVL retail shop or as 'ISI Rifil' Etopup through TVL resellers. Dial *184*<voucher code># to top-up. Check your balance by dialing *183#.

Data feature packages Edit

These data packages can be added:

Data Validity Price Extra* Activation
50 MB 1 day VUV 50 25 MB buy 50
100 MB 1 day VUV 100 50 MB buy 100
200 MB 7 days VUV 200 100 MB buy 200
400 MB 7 days VUV 300 200 MB buy 400
600 MB 7 days VUV 400 300 MB buy 600
1000 MB 30 days VUV 1000 500 MB buy 1000
1500 MB 30 days VUV 1500 1000 MB buy 2000
2000 MB 30 days VUV 2000 1500 MB buy 3000
* Extra data can be used between midnight and 6am everyday.

To buy a data bundle text activation code to 183 or dial *183#. Excess data outside your package is charged at 10 VT per MB.

Free Facebook is included in all mobile internet packages. You can connect either through the Facebook app or using m.facebook.com for free.

More info Edit

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