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Basics Edit

Serbia has three network operators:

  • mts (Telekom Srbija)
  • Telenor
  • vip (Telekom Austria)

2G/GSM is on 900 and 1800 MHz, 3G on 2100 MHz and on 900MHz in rural areas on Telenor network upto HSPA+ and 4G/LTE started in 2015 on 1800 MHz (B3) with all three operators in some cities only and added by 800 MHz (B20) in 2016. At the end of 2016 the population cover was best with Vip mobile on 66% and 840 base stations, followed by mts on 52% by 326 BTS and Telenor on 41% by 522 transmitters. In 2017 Telenor claims to have covered 90% of population and 60% of territory by its LTE, more than the other two operators together.

The first MVNO Globaltel has arrived on the scene in 2016 using the Vip network. Vectone Mobile was closed again in 2018.

Note that all Serbian providers have been operating their networks in northern areas of Kosovo for historical reasons. mts' operation was finally legalized in 2016, when it received a formal licence for Kosovo. Telenor's and Vip's operations have ended in 2017 there. For more details about this area, check our Kosovo chapter.

No roaming
Be aware that Serbia is neither part of the EU, nor of the EEA, where since 2017 new international roaming rules have been enforced. So roaming rates on European SIM cards are not capped or regulated in the country and can be much higher. Better buy a local SIM card instead.
Instead, Serbia is part of an own Balkan roaming zone with Montenegro, Bosnia-Herzegovina and Macedonia where international data roaming is capped at 0.25 € per MB from July 2017.

mts (Telekom Srbija) Edit

Mts

mts is the wireless subsidiary of state-owned Telekom Srbija with 1522 LTE base stations: 2G/3G/4G coverage map. On the map you can see that their network expands to parts of Kosovo where it can be used without roaming. mts is market leader in Serbia with 45,5% of all mobile SIM cards in 2018.

Availability Edit

You can buy the SIM card called "moj pripejd" in every mts store or from one from many newsstands in Belgrade (like Moj Kiosk or Corner shop ).

  • 300 RSD for a voice and data SIM card with an initial credit of 25 RSD.

For new prepaid customers a welcome bonus is offered. They will receive 10,000 free minutes on-net, 10,000 SMS plus 4 GB in national traffic. Users can get the benefits after activating their prepaid card, calling *100# and activating the welcome bonus that can be used within 7 days. In addition, they will also get an additional free 4 GB in national traffic for every top-up of RSD 400 or more; an additional 1 GB in national traffic for every top-up worth less than RSD 400; free access to the Facebook, Viber, WhatsApp, Twitter, Instagram, FB Messenger, Snapchat and Pinterest applications for every top-up. 

Recharges Edit

Note, that there is no way to top-up from abroad. You need a Serbian-issued credit card or you need to do it on location in Serbia. They don't use scratch cards anymore. You just tell the vendor your number and it gets recharged electronically. Prepaid credit stays valid for 90 days from the last top-up, while the SIM card is valid for 12 months from date of its activation or last top-up. Minimum top-up amount is 200 RSD.

Data packagesEdit

Default data rate on voice and data SIM card: 6 RSD per 100 KB.

The unlimited Data Plan allows to surf at full 3G speed (no 4G/LTE yet) on the voice and data SIM cards. After using up all data volume specific to the package (see at the table below), speed will be reduced to 64 kbps.

Volume Validity Price Activation
100 MB 1 day 50 RSD NET50
1 GB 100 RSD NET100
200 MB 7 days 125 RSD NET125
1 GB 200 RSD NET 200

For activation text code to 687. All packages auto-renew, to stop text <activation code> STOP to 687.

For social media you can activate special packages for 30 days, so that their volume is not debited from your data allowance. Facebook and Twitter are 69 RSD each, Viber and WhatsApp 99 RSD each and a triple pack of Facebook, Instagram and Twitter is for 299 RSD. Activation is through *100#.

Data-only SIM Edit

Data-only SIM cards are called Pripejd Mobilni Net. You can use SMS, but not voice. They are sold at 300 RSD with an initial credit of 500 MB valid for 30 days. You can also buy a 4G USB dongle with a 4G SIM and 10 GB data for 60 days at 6000 RSD.

For every top-up of 300 RSD or more, you'll get a bonus of 100%, for smaller top-ups of 50% valid for 30 days only. Check by texting 'STANJE' to 777. You need to top-up at least 200 RSD every 90 days to keep it alive.

Data rate is 1 RSD per MB and you can't use 4G/LTE so far. They discontinued any bundles, but pay-as-you-go rate with the 100% bonus is a very low 0.5 RSD per MB. Check your balance at any moment by sending a SMS with “STANJE” to 777.

Tourist SIM Edit

Mts sells two prepaid tourist SIM cards in their own stores (see above), Tabac Press and Maxim. They have been opened for 4G/LTE:

  • Tourist SIM: 600 RSD including 3 x 24 hour internet sessions with unlimited 4G/LTE. The clock starts from your first data connection and lasts for 24 hrs no matter if you are online or not. By typing *300# for the English menu, you can add another 24 hours session for 250 RSD.
  • Super Tourist SIM: 1,800 RSD including 10 GB data (up to 4G/LTE), 30 internatl. voice mins and 120 intra-net mins on mts valid for 30 days. By typing *300# for the English menu, you can add 3 GB at 600 RSD or 5 GB at 900 RSD, both add-ons for 7 days.

All allowances are valid for 30 days. Data outside of allowances is at 60 RSD/MB. SIM card stays active for 11 months without being topped up. Top-ups are made by regular mts-e top-ups, available in the country only. Both tourist lines can't be switched.

Roaming Edit

Special discounted roaming rates apply to Montenegro, Bosnia and Herzegovina and Mazedonia at 3 RSD per 100 KB.

More infoEdit

  • APN: mtsinternet /or/ 3gnet
  • Username: mts
  • Password: 064
  • Website in Serbian: http://www.mts.rs

TelenorEdit

Telenor

Telenor, formerly called Mobtel Srbija, was sold by the Norwegian operator in 2018 to the Czech PPF Group. It's the 2nd provider in the country with a 31% market share in 2018 and a good coverage: 2G 3G 4G/LTE coverage map. 4G/LTE has started in the two largest cities Belgrade and Nis and has spread to 41 cities in 2016 and is available for prepaid.

Availability Edit

While prepaid SIM cards are available online, you need a Serbian personal ID (JMBG) to place an online order and you need to sign a contract. So better get it in their stores (store locator) by showing your passport (kiosks do not generally have them).

  • 300 RSD for a voice and data SIM card with 30 RSD credit and various, all valid for 7 days.

On their new prepaid SIM you can choose two apps out of Facebook, WhatsApp, Viber, Twitter or Instagram that is not debited from your data allowance. This can be done through their app or on your profile.

Recharge vouchers are available in 200, 300, 500 and 1000 RSD. Recharge instructions can be found in the back of the voucher. Electronic charge validation period is 330 days plus 90 days additional charging period.

Online recharge can only be done with a Serbian and a few other credit cards online or with any credit card on 3rd party agencies like MobileRecharge.com , TopUp.com, or www.ding.com where extra fees apply. If you fail to top-up your account after 60 days the remaining unused credit will be blocked until you top-up again. If in the following 300 days you fail to top-up the account again, the number will be disconnected.

As a promotion they give you 10 GB data and 10.000 on-net minutes for 7 days after activation.

Data feature packsEdit

Internet is not possible without a package. The smallest pack is called DAN INTERNET with 100 MB at 50 RSD and 500MB at 100RSD at a max. speed of 21 Mbps. This addon is active until midnight (only one day). Activate by texting 'DA100' or 'DA500' to 3282.

These KLIK packages for data are offered, all valid for 30 days:

Package Data Price
KLIK S 200 MB 195 RSD
KLIK M 500 MB 295 RSD
KLIK L 1 GB 395 RSD
KLIK XL 3 GB 595 RSD
KLIK XXL 10 GB 995 RSD

To activate text name of the package to 9000 or through *111#. All packages will auto-renew. Speed is up to 21 Mbps. To discontinue, text KLIK STOP to 9000. To check data consumption, text KLIK STANJE to 9000 or use *131#.

For social media, monthly add-ons are offered for unlimited use of Twitter at 35 RSD, Whatsapp at 95 RSD, Facebook at 100 RSD and Deezer at 495 RSD. The first activation is free (except Deezer) by *111#.

Data-only SIM Edit

They sell their data-only SIM card as:

  • 545 RSD: data-only SIM card with 2 GB valid for 30 days.
  • 2,995 RSD: data-only SIM with a 3G modem and 4 GB valid for 30 days
  • 5,000 RSD: data-only SIM with a 3G mobile hotspot (Mifi) and 4 GB valid for 30 days

On the data-only SIM default rate is at a low 1 RSD per MB. Additionally these packages valid for 30 days can be added:

Data Price Activation
1 GB 395 RSD Internet 1
3 GB 595 RSD Internet 3
10 GB 995 RSD Internet 10

For activation, text code to 9000.

Tourist SIM Edit

As part of Telenor Prepaid Internet Tourist package you will get a prepaid Internet card with 10 GB of free traffic which you can use within 15 days from the package activation.

If you use up the free traffic before these 15 days expire, you can recharge with one of the internet top-ups or tariff add-ons or continue surfing from credit for the price of 1 RSD per MB.

Roaming Edit

Special roaming prices apply to Telenor in Montenegro, Bosnia and Herzevogina and Macedonia at 29 RSD per MB in 100 KB increments.

More infoEdit

vipEdit

18691

VIP Mobile Serbia

Vip, owned by Telekom Austria, is the smallest provider in the country by customers. Nevertheless, it gives a good coverage: 2G 3G 4G coverage map. Effective 2016 Vip opened its 4G/LTE network which is the most widespread in the country right now to prepaid users. Netherthess they are the smallest network with 23% of all mobile SIM cards in 2018.

Availability Edit

Their SIM cards are available in their stores and outlets: store locator at 300 RSD for prepaid SIM card. It already includes one "zabalesku" feature pack which includes 300 RSD of bonus credit for SMS and domestic calls (please read the details below), as well as 3GB of 4G internet valid for 7 days. Activation of this offer is by *123# and send 1 as answer.

For 4G/LTE be sure to get one of their new 4G-enabled SIM cards. Existing prepaid users can exchange their SIM cards free of charge for new 4G cards in all Vip mobile sales outlets. 

Your SIM card term of validity is 13 months, and every time you top-up your credit, it's extended for another 13 months. The topped up credit is valid for 3 months.

Every time you top-up your credit with 600 RSD or more, you get unlimited free calls to Vip network for 30 days. Even if you activate any of the feature packs listed below (zabalesku or data add-ons), unlimited calls to Vip network are still active, and they won't use your credit.

Feature packsEdit

There are no data without a package or add-on. They offer two combo plans called zabalesku:

  • 3 GB, 300* RSD for domestic calls or SMS for 7 days: 300 RSD, activation: text 1 to 2020
  • 3 GB, 600* RSD for domestic calls or SMS for 30 days: 600 RSD, activation: text 2 to 2020

* When you activate one of these plans, 300 or 600 RSD will be transfered from your main balance to a separate balance, and you will be able to use this credit only for domestic calls or SMS (no premium value added services or international calls) and you will get lower price of 3 RSD per minute or SMS with no connection fee. The special balance on your account is available for the duration of the combo plan, and if the period of 7 or 30 days expires, the credit from the separate balance will be erased.

These data add-ons are offered:

Volume Validity Price Activation
100 MB 1 day 50 RSD 1 to 12301
500 MB 1 day 75 RSD 2 to 12301
1 GB 1 day 100 RSD 3 to 12301
500 MB 7 days 150 RSD 1 to 12307
1 GB 7 days 200 RSD 2 to 12307
6 GB 7 days 300 RSD 3 to 12307
1 GB 30 days 400 RSD 1 to 12330
4 GB 30 days 700 RSD 2 to 12330
10 GB 30 days 1000 RSD 3 to 12330

For activation text number to the respective number. Packages don't renew. The number of activations of a package is not limited; the user can activate them as many times as they wish. An additional package can be reactivated even before the expiry of the currently active package. All unused content is then deleted. Note that these packages can't be purchased by Vip data-only SIM card users.

For social media you can add these packages:

  • unlimited Viber, Facebook and WhatsApp for 30 days: 200 RSD - activation: DA to 4047
  • unlimited Viber for 30 days: 100 RSD - activation: DA to 4045
  • unlimited Facebook for 30 days: 100 RSD - activation: DA to 4044
  • unlimited WhatsApp for 30 days: 100 RSD - activation: DA to 4048

Data-only SIM Edit

Ironically, their Prepaid Internet SIMs have voice and SMS too at a higher price. They are sold as SIM-only or with a USB-dongle:

  • 300 RSD for prepaid internet SIM card including 500 MB of data valid for 30 days
  • 2590 RSD for USB modem with prepaid internet SIM card includes 5 GB valid for 30 days.

To this SIM card these top-ups valid for 30 days can be added, if you top-up 500 RSD or more:

  • 500 RSD top-up: 1 GB
  • 1000 RSD top-up: 2 GB
  • 1500 RSD top-up: 3 GB

Check remaining credit by texting '?' to 1230, data credit by typing *123# and choice 1. Max. speed is 3 Mbps on 3G network.

Prepaid data-only customers can add „Night surf“. This add-on enables surfing at half price per MB of transferred data. For the add-on price of 299 RSD you can surf at a price 0.5 RSD per MB for the next 30 days between the hours of midnight and 6am. Vip prepaid internet tariff addon „Night surf“ can be activated by sending „DA“ via SMS to 1225.

Tourist SIM Edit

For 990 RSD Vip sells their Visitor SIM card in their stores. It includes 5 GB data and unlimited Viber not debited for 14 days. The only way to upsize or extend is to get the same bundle again for 990 RSD. For this you need to text 'DA' to 1400. Data outside of bundle is charged at 1 RSD per MB. The Visitor SIM Card can only be used in 2G and 3G networks. If you want to use the 4G network you need to buy a regular prepaid card.

Roaming Edit

Since 2018 Vip mobile offers international roaming data add-ons for prepaid customers. These add-ons are called TravelNet. You can use TravelNet add-ons only in these countries after the selection of the recommended operator: Austria, Croatia, Germany, Greece, Italy, Portugal, Slovenia, Spain, Turkey, Bulgaria, Czech Republic, Hungary, Malta, Netherlands, Romania, UK, Albania, Macedonia on all local Vodafone, A1 and partner networks.

Package Data Validity Activation Price
Mini TravelNet 200 MB 5 days MTN 299 RSD
TravelNet 500 MB 10 days TN 499 RSD
Giga TravelNet 1 GB 15 days GTN 799 RSD

For activation text code to 123480.

More infoEdit

Globaltel Edit

Globaltel

Globaltel was one the first MVNOs to start in 2016. It's locally based and provided by an IT company. It uses the network of Vip in 2G, 3G and 4G/LTE. In 2017 prepaid SIM cards were launched and the offer is given in combination with their Globaltel app available in the Play and App store which are only partly in English. Through this app low-cost calls to over 60 countries, free messaging and cheap roaming are offered. It has gained only 0.1% of the market so far.

Availability Edit

Their prepaid SIM cards can be purchased in Moj Kiosk or any Post office without the need to show any ID. They cost 299 RSD and give 5 GB and 50 min/SMS valid for 7 days.

To top-up go to any Moj Kiosk and buy a recharge for 100-12,000 RSD or do it online by credit card for 500, 1000 or 2000 RSD. To enter the code type *100#.

Data feature packages Edit

When the initial data allowance is used up or has expired, they offer three packages for data and two combo packages:

  • 1 GB for 7 days: 100 RSD
  • 3 GB for 7 days: 200 RSD
  • 5 GB for 30 days: 300 RSD
  • 2 GB and 30 domestic minutes/SMS for 7 days: 200 RSD
  • 4 GB and 150 domestic minutes/SMS for 30 days: 500 RSD

If you activate new package before you have used up, and before the expiration date of previously activated package, new traffic will be added to the existing, and validity period will be extended for the duration of the new package.

When you have any of the packages above active on the SIM, calls to other Globaltel users are free. There is FUP for 4G data usage, so you can use up to 40 GB per month at full 4G speeds, after that, speed will be lowered.

More information Edit