In Senegal three networks are operating:
- Orange (by Sonatel)
- Tigo (by Sentel GSM)
Orange is the biggest provider with more than 1/2 of the users. Tigo and Expresso fight for the 2nd position with 21-23%. 99% of all users in Senegal are on a prepaid plan.
2G/GSM is mostly on 900 MHz and some 1800 MHz, 3G/UMTS is on 2100 MHz. Licenses for 4G/LTE have been given out in 2016 on 800 and 1800 MHz to Orange. All providers are testing in Dakar, but not haven't yet launched comercially.
In 2015 Senegal’s network coverage leaves much to be desired. Even in Dakar a large part of the population are still without effective coverage: The population not covered by a 3G network in Dakar is 27% for Orange, 47% for Tigo and 52% for Expresso. In Senegal’s 45 administrative departments, in addition to poor 2G coverage, only Orange has a 3G network in each department, with Tigo covering just 12 and Expresso having no 3G coverage at all outside of Dakar, Saint Louis, Thies, Fatick, Kaolock, Tambacounda and Diourbe.
Since 2013 all SIM cards officially are required to be registered, but this is often not done. Purchasing a SIM card in a store, be prepared to show an ID, but when you buy it on the street it's often not necessary.
Orange in Senegal is owned by the mobile dept. of Sonatel. That is the old state telco which was privatized in 1997. France Télécom is their strategic partner and from 2006 it uses their Orange brand.
They are by far the biggest operator with 56% of all mobile customers, best coverage and reasonable speeds. For travelling through the country, it should be your first choice. But they have higher prices than their competitors.
In 2016 Orange received licenses for 4G/LTE on 800 and 1800 MHz. The operator is obliged to begin marketing 4G within two months of the frequency assignment date and required to provide coverage of 70% in 5 years and 85-90% in 10 years.
Start-up cost Edit
The SIM card they call puce is sold on the street or in an boutique or agence Orange for 1000 F with the same credit on it. To activate, they need to link a ID number to it.
The prepaid line is marketed under the name diamono and you get a 100% bonus for your first top-up. You can top up in all Orange Money outlets, kiosks and Sonatel stores or at the international Orange top-up site http://topup.orange.com/.
Data feature packages Edit
For data you need to purchase a package that is called Pass Internet. They are available by volume and time:
- Volume-based packages:
- for 1 day (= 24 hours)
- 10 MB: 150 F
- 30 MB: 250 F
- 100 MB: 500 F
- for 1 week (= 7 days)
- 200 MB: 1000 F
- 500 MB: 2000 F
- for 1 month (= 30 days)
- 2 GB: 5000 F
- 8 GB: 15000 F
- for 1 day (= 24 hours)
- Time-based packages:
- 1 hour in 1 day: 400 F
- 3 hours in 7 days: 1000 F
- 1 day: 1000 F, max: 3 GB
- 1 week: 5000 F, max. 5 GB
- 1 month: 19000 F, max. 10 GB
All packages come with free Facebook, not debited from your data volume. To activate type #1234# or go online to http://www.passorange.sn.
Internet settings Edit
- APN: internet
Tigo is run by Sentel GSM, a subsidiary of Millicom. It used to be the 3rd operator, but overtook Expresso in 2013/4. They now have 23% of the national customers on its network. Note that their 3G+ is only available in Dakar and 6 further towns (3G coverage map).
Startup cost Edit
Their starter pack called puce or TIGO classique costs 1000 F with the same credit on valid for 7 days. It's available on the streets and at their agencies (list) and outlets. For activation, your passport number needs to be registered. So better go to an agency.
You can recharge at many outposts by e-load or vouchers of 250, 500, 1000, 2000, 5000 or 10000F.
Data feature packsEdit
For data you need to add packages, that are called Forfaits internet
|Valid for||Incl. Data||Price|
|1 day||50 MB||200 XOF|
|7 days||50 MB per day||1000 XOF|
|30 days||50 MB per day||3000 XOF|
|30 days||100 MB||500 XOF|
|7 days||1 GB||3000 XOF|
|30 days||5 GB||10000 XOF|
|30 days||10 GB||19000 XOF|
|1 night||unlimited||750 XOF||2am-7am only|
Activation is by #100# <call> and choose the package you want.
- APN: web.tigo.sn /or/ web.sentel.com
Expresso is owned by Sudatel, started in 2007 and was passed over by Tigo in 2013 as 2nd provider. They now care for 21% of all subscribers. Like Tigo, their network is not as good as Orange's. 3G can only be found in Dakar and a few other towns (3G coverage map, 2G coverage map).
Expresso SIM cards cost 2000 XOF and comes with 2000 XOF of credit in their agencies and Expresso shops (list).
Data feature packsEdit
For data you need to add packages which are called forfaits:
|Valid for||Incl. Data||Price||
|1 day||20 MB||100 XOF||*19*100#|
|1 day||100 MB||200 XOF||*19*200#|
|10 days||100 MB||300 XOF||*19*300#|
|10 days||500 MB||500 XOF||*19*500#|
|28 days||1.5 GB||1000 XOF||*19*1000#|
|30 days||10 GB||19000 XOF||*70*19000#|
|4 hours||unlimited||390 XOF||*1#|
- mini-SIM (2FF) and micro-SIM (3FF) available.
- APN: expresso