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Flag of Saint Lucia.svg

Basics Edit

Saint Lucia is a sovereign island country in the eastern Caribbean Sea and part of the Lesser Antilles. It's located north/northeast of St. Vincent, northwest of Barbados and south of Martinique. It covers a land area of 617 km2 and reported a population of around 168,000.

Like on many small Caribbean islands there are these two usual providers:

  • Digicel St. Lucia
  • Flow (by Cable & Wireless)

Flow is the incumbent provider and Digicel came to the Caribbean 2001-6 to end this monopoly.

2G is on 900 MHz and Flow uses 850 MHz for 3G while Digicel 1900 MHz. In 2017 Flow has begun 4G/LTE deployment on 700 MHz (US band 13), while Digicel markets its 3G/HSPA+ still as "4G" network without having started LTE. Coverage is generally good on the island.

Prices are given in East Caribbean dollar (EC$) that is fixed to the US$: US$1 = EC$2.70. Taxes are included.

Digicel St. Lucia Edit

Digicel

Digicel started in 2003 to challenge the monopoly of Lime that is called now Flow. Their network is generally on par with Flow at 96% of the population. They still market their HSPA+ as "4G" and real 4G/LTE is not yet available: coverage map. They have about 2/3 of the market share on the island.

Availability Edit

SIM card is around EC$ 25 in their stores (locator) with some credit preloaded. Be prepared to show a passport for purchase.

Top-ups can be made online by credit card without surcharges or by vouchers sold all over the island. Digitel offers CreditU where you can top-up one number by another: dial *128*<receiving mobile no.>*<top-up amount>#. Wait for confirmation and then dial *128*1# to confirm. EC$ 0.50 is charged for this service.

Dial *120# to check your account balance.

Data feature packages Edit

Default rate is EC$ 0.46 per MB. They offer these these "4G" (up to 3G/HSPA+) Quick Pick Plans

Data Calls Time Price
100 MB 5 mins 1 day EC$ 5.99
500 MB 25 mins 5 days EC$ 19.95
700 MB 35 mins 7 days EC$ 24.50
3 GB 150 mins 30 days EC$ 89.70

To activate a data plan dial *140# .To check your data balance on a data plan, dial *140# and select "my balance". All plans include unlimited WhatsApp messaging. Any unused data and minutes from plans do not expire once you keep a plan active. All plans will auto-renew.

International roaming Edit

Digicel sells their Roam Like You're Home plan at EC$ 18.01 valid for 7 days or EC$ 3.50 for 1 day. This service allows Digicel customers travelling to the USA, Canada and all other Digicel Caribbean territories to call, text and use data at domestic St. Lucia rates. You will need to connect to AT&T or T-Mobile in the US, Rogers in Canada or Caribbean Digicel networks. To activate Roam like you are Home dial *153# and send.

Note that data bundles don't apply while on the Roam Like You're Home plan. You will be charged the domestic default rate of EC$ 0.46 per MB while roaming.

More info Edit

  • APN: web.digiceloecs.com 

Flow Edit

Flow

Flow, up to 2015 called Lime and rebranded, is the incumbent provider in St. Lucia. It's operated by Cable & Wireless that has been sold to Liberty Global. They have retained 1/3 of the market share in St. Lucia.

In September 2017 Flow launched St. Lucia's first 4G/LTE network. It has inital coverage in the capital city, Castries, Hewanorra Airport and Soufrière, see coverage map . The 4G network is on LTE Band 13 (700 MHz) with a maximum download speed of 69 Mbps and a maximum upload speed of 25 Mbps.

Availability Edit

Their SIM card is sold in their stores (locator) and some other places for EC$ 20 with some credit on. Be prepared to show your passport at the point of purchase.

Top-ups between EC$ 5 and EC$ 200 can be made online or in top-up kiosks, supermarkets and gas stations all over the island. Any top-up stays valid for 90 days irrespective of the amount.

Check your balance by *120#.

Data feature packages Edit

Default rate outside packages is a high EC$ 1 per MB. These data packs are offered:

Data Time Price Activation
100 MB 1 day EC$ 2.99 *146*100#
250 MB 3 days EC$ 7.99 *146*250#
500 MB 7 days EC$ 14.99 *146*507#
1 GB 7 days EC$ 23.99 *146*1007#
500 MB 14 days EC$ 24.99 *146*514#
1 GB 14 days EC$ 32.99 *146*1014#
1 GB 30 days EC$ 39.99 *146*1000#
3 GB 30 days EC$ 79.99 *146*3000#
10 GB 30 days EC$ 179.99 *146*5000#

More info Edit

  • APN: ppinternet

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