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Saint Helena

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Flag of Saint Helena

Basics Edit

Saint Helena is an island and British Overseas Territory in the South Atlantic. It's not considered part of EU, so EU roaming caps don't apply. Many providers either charge a very high price or offer no roaming at all. The island has no submarine cable and so all the communications go through a relatively narrow satellite channel. So expect low speeds (even on LTE), high latency and high prices. The first and so far only network operator started in September 2015:

  • Sure South Atlantic Ltd.

It operates a 2G/GSM/EDGE on 900 MHz and LTE on band 3 (1800 MHz). Note that there is no 3G/UMTS, so if you want data, you need a phone that supports LTE band 3 or you'll be limited to 2G/EDGE speeds.

Sure Edit

Sure telecom

Sure by Sure South Atlantic Ltd. is a triple player offering landline, TV cable and mobile broadband services on the island. In 2015 it started the only network covering 95% of the island in 2G and 4G/LTE. Coverage map (Note that red unintuitively means "very good signal")

Availability Edit

A SIM card costs £16.50 with £10 included. It's sold at their at their service centre at Jamestown and other places.

Top-ups are available from different stores (for list scroll to "What vendors are selling Top Up cards?"). To top-up dial *177*<CODE>#

Data rates Edit

Default data rate is £0.15/MB (£15 per 100 MB or £150 per GB). They have 2 data bundles:

  • 100 MB for £14. To buy dial *173*100#
  • 200 MB for £26. To buy dial *173*200#

Note that the same amount of data would cost £15 resp £30. So if you're unsure that you'll use the whole bundle, it may not be worth getting one.

More info Edit

  • Website: http://www.sure.co.sh/
  • Balance check: dial *178#
  • APN for prepaid (make sure you put it allcaps): SURESHL
  • Mobile helpline: 111
  • This network is separate from Sure on Ascension Island, subject to Roaming fees
  • Tariff details

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