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Rwanda

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Basics Edit

Rwanda has the following network operators:

  • MTN
  • Tigo
  • Airtel
  • KTRN (for Korea Telecom Rwanda Networks) on 4G/LTE only

The license of another operator called Rwandatel was revoked in 2011.

All 2G/GSM is on 900 and 1800 MHz, 3G up to HSPA+ on 2100 MHz.

4G/LTE has started in 2014 on Korea Telecom Rwanda Networks (KTRN) renamed from Olleh Rwanda Networks (ORN) which is an open-access 4G joint venture between South Korea’s KT Corp. and the Rwandan government. They are building a common wholesale network on 800 MHz in Kigali and around (coverage map). The telco is obliged to deploy a 4G/LTE network to 95% of the population within three years of launch; the network is available in 25 of Rwanda’s 30 districts in 2016. ORN offers 4G/LTE connectivity to local mobile operators and ISPs on a wholesale basis.

All three incumbent cellcos (MTN, Tigo and Airtel) have launched services over KTRN’s network, while other companies permitted to resell ORN’s 4G/LTE service include: GMAX, Intercom Technologies, 4NetAfrica, Piramie, Twinning in Corporation, Simba Supermarket, TRUCONNECT, POPCONN and Suku NSA (full list).

Availability Edit

Local SIM cards can be purchased at many local stores and at Kigali International Airport. There are also multiple phone registration kiosks and stands around the city where you may purchase and register SIM cards. Travelers should be sure to check whether their local SIM can make international calls and send text messages as these services often have to be specifically activated.

Regulations Edit

In February 2013 the government of Rwanda initiated the mandatory registration process as an anti-crime measure. All unregistered SIM cards were switched off from August 2013. At the point of purchase you may need to register your SIM now. For this you show your passport, hand over a copy and fill out a registration form.

MTNEdit

MTN

MTN based in South Africa is the leading operator in the country with the best coverage and 50% of the nation's subscribers on its network. They claim to have a 95% coverage in the country (see coverage map). But this refers to 2G only. 3G is only available in the centers. It used to have a market share of 100% back in 1998, but now faces stiff competition from 2 new players in the market.

Availability Edit

Their SIM card is available in MTN Shops (list) and at the airport. These are often mobile stands clearly visible on the street. They are available in all mini and micro sizes, nano may have to be cut to size. Regular price is 500 RWF, but can be lower in promotions or higher for services like cutting.

Top-ups can be made by vouchers sold there or at M-Charge outlets and other stores. The PIN needs to be typed in your phone like *111*<code># or online. With an internatl. credit card or from abroad you can use agencies like ezetop or ding.

Data feature packagesEdit

Default rate outside of packages is 56 RWF per MB, 30 RWF per MB between 1am-6am.

  • Facebook only: Facebook access is offered 7 days for free aften activation. Then it costs 35 RWF per day, 150 RWF per week or 350 RWF per month. Activation is by USSD code *198#.
Validity Data (month) Price Activation
1 day 1 GB 800 RWF *345*1#
7 days 1 GB per day 5000 RWF *345*7#
30 days 1 GB per day 21,000 RWF *345*30#
30 days 250 MB 3000 RWF *345*250#
30 days 500 MB 5000 RWF *345*500#
30 days 1 GB 8000 RWF *345*1000#
90 days 5 GB 15,000 RWF *345*5000#
90 days 10 GB 25,000 RWF *345*10#
90 days 20 GB 43,000 RWF *345*20#

To check the bundle balance, dial *345#, to check main balance, dial *110#. Wikipedia is given out free of charge. There is a FUP of max. 1 GB per day on all bundles.

WiFi bundles Edit

MTN Hotspots are available in Kigali, Rwamagana, Ruhengeri, Gisenyi, Huye & Cyangugu. To get a code dial *346# and follow the commands. Password must be 8 to 12 digits or characters long. Open any webpage on your browser and you will be re-directed to the MTN Hotspot page that will prompt you for a username and password. Once you log on you will be online instantly and can start browsing.

Enjoy MTN WiFi by default is at 25 RWF per MB and 10 RWF/MB every night between 1:00-6:00am. You can buy two packages:

  • daily (midnight-midnight): 1 GB at 1000 RWF, activation: *346*1#
  • weekly (for 7 days): 1 GB at 6500 RWF, activation: *346*7#

Bundles can be bought from the SIM card credit. To check the bundle balance, dial *345#.

4G/LTE bundles Edit

In May 2016 MTN began to resell KTRN's 4G/LTE network (see basics). To enjoy 4G, MTN subscribers will have to upgrade to a 4G SIM card for 1,000 RWF and need a 4G-capable device on 800 MHz. Once connected to the 4G network, customers will dial *345# and select the 4G bundle to purchase a daily, weekly or monthly pack.

  • daily: 1 GB for 1 day - 1900 RWF
  • weekly: 7 GB for 7 days, 1 GB daily limit - 11,500 RWF
  • monthly: 30 GB for 30 days, 1 GB daily limit - 41,000 RWF
  • volume-based: 5 GB for 30 days - 20,000 RWF

More infoEdit

TigoEdit

Tigo

Tigo changed the game when it entered the market in Rwanda in 2008. It is now the 2nd operator with a 30% share. Their coverage is not as good as MTN's (coverage map), but they offer quite lower rates.

Availability Edit

SIM card is available at their Points of Sales and at other stores. Mini-SIM (2FF), micro-SIM (3FF) and nano-SIM (4FF) available.

Top-up vouchers are sold there for 300 - 10,000 RWF valid for 30 or 60 days or by interntl. credit card on aryty. Check balance by *131#. To add credit type *130*<voucher PIN>#.

Data feature packsEdit

Default data rate is 51 RMF per MB:

Package Validity Data Price Activation
Daily Packages:
Surf 50 24 hours 7 MB 50 RWF *222#
Surf 100 24 hours 17 MB 100 RWF *222*10#
Surf & Talk 24 hours 25 MB 200 RWF *222*253#
Day Phone 24 hours 30 MB 150 RWF 'Phone' to 7050
Surf 300 24 hours 200 MB 300 RWF *222*0300#
Surf 500 24 hours 500 MB 500 RWF *222*505#
Surf all day 24 hours 1.2 GB 800 RWF *222*1500#
Weekly Packages:
Surf 1000 7 days 750 MB 1,000 RWF *222*07#
Surf all week 7 days 5 GB 5,000 RWF *222*7000#
Monthly Packages:
Monthly 3000 1 month 3 GB 3,000 RWF *222*031#
Monthly 5000 1 month 5 GB 5,000 RWF *222*5000#
Monthly 8000 1 month 8 GB 8,000 RWF *222*8000#
Monthly 1 month 30 GB 21,000 RWF *222*30#

4G/LTE bundles Edit

For the new 800 MHz KTRN 4G/LTE internet, Tigo resells these bundles called Go 4G Mobile:

  • daily (24 hours): 1.5 GB - 1,500 RWF
  • weekly (7 days): 14 GB (max. 2 GB/day) - 10,000 RWF
  • monthly (30 days):
    • 10.5 GB - 20,000 RWF
    • 60 GB (max .2 GB/day) - 40,000 RWF

For purchase you need to have a 4G-enabled SIM card and dial *310#.

Internet settingsEdit

  • APN: web.tigo.rw

airtelEdit

Airtel
Airtel, by Indian Bharti Airtel is the latest arrival in the country and started with its data service as late as 2013. They have a market share of 20% and the lowest coverage so far at the best prices. They have a huge variety of packages, but better check coverage first.

Availability Edit

SIM card is available in their Airtel Distributor Shops. Check balance by *131#, to recharge by voucher enter *130*<voucher PIN>#. Vouchers are available for 100-5000 RWF.

Data feature packsEdit

Default rate for their "3.75G" data network is 51 RWF per MB. They offer these packages:

Airtelpacks

Furthermore, you can add regular vouchers as data vouchers, by typing *132*<voucher PIN>#:

  • 100 RWF voucher: 12 MB for 1 day until midnight
  • 300 RWF voucher: 200 MB for 1 day until midnight
  • 500 RWF voucher: 500 MB for 1 day until midnight
  • 1,000 RWF voucher: 750 MB for 7 days
  • 2,000 RWF voucher: 1.5 GB for 7 days
  • 5,000 RWF voucher: 1.5 GB per day for 7 days

4G/LTE packages Edit

Airtel also resells the KTRN 4G/LTE network on 800 MHz. They offer these packages for 4G/LTE:

Airtellte

You can also top-up with vouchers sold by Airtel for 5,000, 10,000 or 20,000 RWF online here.

More info Edit

  • APN: internet

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