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Flag of Paraguay.svg

Basics Edit

Paraguay, officially the Republic of Paraguay (Spanish: República del Paraguay), is a landlocked country in central South America, bordered by Argentina to the south and southwest, Brazil to the east and northeast, and Bolivia to the northwest.

In Paraguay there are 4 mobile operators:

  • Tigo
  • Personal
  • Claro
  • VOX

Tigo is the clear market leader with 1/2 of all customers. Personal is not too far behind with 1/3. The last two operators remain pretty small. Paraguay has a very poor landline network (by Copaco), but mobile phones are thriving and everyone has a least one, many locals two or three. As calls between networks are rather expensive people often swap SIM cards or use dual SIM phones.

All 4 operators have 2G/GSM, 3G/HSPA and 4G/LTE. The operators use standard American frequencies: 2G/GSM and 3G/HSPA on 850 MHz and 1900 MHz (VOX: 900 MHz) and started 4G/LTE on 1700 MHz and 1900 MHz (bands 2 and 4).

Local SIM cards don't allow you to make (only to receive) international calls. Use VoIP to make internatl. calls instead.

All rates are in Paraguayan guaraní (PYG) that is not linked to the US$ anymore, but free floating nowadays. All taxes are included.

In 2017 Paraguay’s parliament has approved a bill that seeks to further regulate the activation of mobile SIM cards in the country. Under the terms of the new legislation anyone seeking to acquire a SIM card needs to provide their identity card or passport details, complete a form prepared by the country’s communications regulator Conatel and provide a fingerprint. All mobile users will be required to comply with the new rules within a maximum of 12 months, with the country’s operators required to record all sales and activations for a minimum of five years and switch off any lines that haven’t been unregistered within the set period.

TigoEdit

Tigo-0

Tigo by Millicom is the largest provider in Paraguay with 51% market share. It has GSM/EDGE on 850 and 1900 MHz, UMTS/HSPA on 850 MHz. 4G/LTE started in 2016 on 1700 MHz AWS (= band 4) in major towns and is about to cover 127 of the 247 districts by the end of 2017.

Tigo has the best network with the best coverage and highest prices: 2G/3G/4G coverage map.

Availability Edit

Their SIM card is available in their shops for PYG 5000 in all 3 sizes: incomplete list of shops. Their new 4G/LTE requires a recent SIM, so if you already have an old SIM, you can exchange it there for a new one.

Top-up Edit

  • online through account management
  • by composing *222# and following the prompts, paying with credit card.
  • in their and many other shops

Data feature packages Edit

These "unlimited" mini bundles are offered for data, no longer packs:

Validity Volume Price
1 day 180 MB PYG 3000
1 day 300 MB PYG 5000
3 days 350 MB PYG 7000
3 days 500 MB PYG 10000
3 days 1 GB PYG 20000

To buy a bundle dial *222# and follow prompts or by app. Unlimited WhatsApp is added for free. You can add unlimited Facebook for PYG 2000 per day.

Tigo Money Edit

Like in Africa, the mobile phone system is also used to send or receive money. This is for a 4% fee and quite common to make payments like for reservations in some more remote places. You go to one of the many shops that sell credit for a Tigo phone, give name and phone number of the recipient and your phone and ID number. Then they can withdraw the money from any Tigo shop in their locality.

More information Edit

PersonalEdit

Personal

Personal by Núcleo S.A. is the second largest provider in Paraguay with a 33% share. It has GSM/EDGE on 850 MHz, UMTS/HSPA on 850 and 1900 MHz. They are the only provider to use 4G/LTE on 1900 MHz (band 2) and started in Asunción.

They offer a good coverage at lower prices than Tigo.

Availability Edit

Their SIM card is available in their shops (shop list) for around 10,000 PYG. It comes with 400 MB, unlimited WhatsApp and 1,500 PYG valid for 24 hours.

Top-up Edit

  • in their shops
  • by buying a refill card and composing *222<refill code>
  • online on their website by credit card
  • by dialing *111 and following prompts, paying with credit card.

Data feature packages Edit

Name Price Data Volume Validity
Mega Pack 1Mil por día PYG 1.000 50 MB 24 hours
Mega Pack 80MB PYG 1.500 100 MB 24 hours
Mega Pack 110MB PYG 2.000 150 MB 24 hours
Mega Pack 200MB PYG 3.000 250 MB 24 hours
Mega Pack 250MB PYG 5.000 400 MB 48 hours
Mega Pack 400MB PYG 7.000 600 MB 72 hours

To buy bundles dial *454#, choose "Internet Mobile" and follow prompts. To know remaining data dial *454# and select "Consulta de Packs".

More information Edit

  • Website in Spanish: https://www.personal.com.py/
  • check balance: dial *121
  • APN: internet Username and Password : personal
  • Online account management: click button "Ingresar" in top right corner of the website

ClaroEdit

Claro-0

Unlike in many other Latin American countries in Paraguay Claro remains a rather small provider with 11% market share. It has GSM/EDGE on 1900 MHz, UMTS/HSPA on 1900 MHz. 4G/LTE started on 1700/2100 MHz (AWS band 4) in 14 cities in 2016.

Their coverage is lower, but still sufficient, if you stay in the centres mostly (coverage map) and at lower rates than Tigo or Personal.

Availability Edit

Their SIM card is available at their agencies and service centers: list of service centers.

Top-up Edit

Top-up is sold at the same places as the SIM and in independent stores. 3rd parties propose online recharge for a fee. Claro gives high bonuses like x4 for top-ups.

Data rate Edit

They only have this daily rate: Data price is PYG 1,000 per day when you use internet. FUP is 100 MB/day with subsequent throttling to 128 kbps. After you are throttled, you can send "TURBO" to 252 to buy a new pack of 100 MB for another PYG 1,000 until the end of the day.

Data-only SIM Edit

Claro is the only provider who sells data-only SIMs for prepaid, but at similar prices. Data price is PYG 5000 per day that you use internet. FUP is 500 MB per day with subsequent throttling to 128 kbps. After you're throttled you can send "TURBO" to 252 to buy a new pack of 500 MB for PYG 5,000 until the end of the day.

More info Edit

VOXEdit

Vox

VOX is the smallest operator in Paraguay, backed up by the only landline provider Copaco. It has GSM/EDGE on 850 MHz, UMTS/HSPA on 900 and 1900 MHz and LTE on AWS (band 4 in 1700/2100 MHz). They have only a 5% market share and offer only reliable coverage in and around the capital area: coverage map. That's why the can be recommended for travelers so far. Check coverage, before you buy a SIM card.

Availability Edit

Their prepaid offer is called "VOX fácil" and available in their shops. List. For the activation of your SIM, they give 1 GB data and 20 on-net minutes valid for 7 days.

Top-up Edit

Top-ups are available all over the country (list) and online. Go to their website and choose "Recarga de saldo online".

Data feature packages Edit

They offer combos with domestic minutes, SMS to all operators and a data

Price Data Voice SMS Validity
PYG 1500 50 MB 5 mins 10 24 hours
PYG 3000 100 MB 10 mins 20 48 hours
PYG 5000 300 MB 20 mins 30 48 hours
PYG 7000 400 MB 30 mins 40 72 hours

To buy packs dial *222*2#. Some other packs may be available with *222#.

More info Edit

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