Montenegro has three network operators:
- Crnogorski Telekom (a.k.a. T-Mobile)
All operators have good coverage in 2G on 900 and 1800 MHz, and on 3G on 2100 MHz. Also, all of them offer 4G/LTE on 800, 1800 and 2600 MHz. but with significantly poorer coverage (mainly larger and tourist oriented city areas). The tax of 1€ per month for users of mobile telephony that was in place 2012-14, has been abolished again.
When buying a prepaid package, the customer is obliged to correctly complete a registration form and produce a corresponding identification document for the authorized person at the point of sale. So be prepared to show an ID card or passport and do some paperwork.
Starting in May 2017 all operators started using an application for electronic registration of users of prepaid mobile services. The Law on Electronic Communications stipulates that the operators must, without delay, register subscribers of fixed, mobile (postpaid and prepaid), as well as internet services.
All outlets of authorized distributors of SIM cards of mobile operators are equipped with mobile phones running applications for customer registration. This is the first app of its kind in the former Yugoslavia region and one of the first in Europe.
EU roaming EditInstead, Montenegro is part of an own Balkan roaming zone with Bosnia-Herzegovina, Serbia and Macedonia where data roaming is capped at 0.20 € per MB from July 2017.
Telenor (formerly Promonte) covers already 98% of the population with 3G and 4G/LTE, see coverage map. It has surpassed T-Mobile in customer numbers. From 2016 4G/LTE was made available for prepaid. You need to have one of their new 4G/LTE SIM cards or can change an old one in their stores for 3 €.
Get their SIM cards in stores: Store locator. Also available at Tivat airport and in newstands throughout the country. At Podgorica airport they are available from "Tobacco" kiosks. There are 3 of them and sometimes only one of them has the SIM, so if you're out of luck at one of them, try the other ones.
Voice and data SIM cardEdit
Their regular packs are called "Sve u 1" or "Start" and are sold for 5 € with the same credit on. Default data is charged at a high 0.509 € per MB and speed is up to 21 Mbps.
As a promotion at least until June 2018 Telenor offers its "Telenor besplatno" combo add-on with 100 mins to all domestic networks, 1000 mins to Telenor and 10 GB data all valid for 7 days. It can be activated via *111#, Moj Telenor personal account or their app. Ask in store for the staff to set everything up for you on the app, which is much easier when you don't speak the language.
These regular data packs can be added to the plan:
|100 MB||24 hours||0.50 €|
|200 MB||30 days||2.45 €|
|500 MB||30 days||3.45 €|
|1 GB||30 days||4.45 €|
|3 GB||30 days||5.95 €|
|10 GB||30 days||9.95 €|
The add-on can be activated with My Menu *123# in the part Offers, Internet offers. It can be activated unlimited number of times during a month. Two out of the four social media apps (Facebook, Twitter, WhatsApp or Viber) can be activated to be used free of charge.
Data-only SIM cardEdit
Prepaid data-only SIM Card is for 9.95 € with 10 GB of credit included in 15 days in up to 4G/LTE. If you use up included traffic before these 15 days expire, you can continue surfing at reduced speed of 128 Kbps, or you can top-up your internet account by activating one of tariff add-ons and increase the speed again.
With an USB modem you get prepaid data SIM card for 39.95 € and 15 GB of traffic in 30 days. Same policy applies. These add-ons with speeds up to 21 Mbps can be bought:
|0.95 €||24 hours||500 MB|
|9.95 €||15 days||10 GB|
|19.95 €||30 days||20 GB|
If you use up data before the expiry of tariff add-on, you will be able to continue using the internet at reduced speed of 128 Kbps until the expiry of the tariff add-on. The add-on can be activated with My Menu *123# in the menu Offers, Internet offers.
Tourist package Edit
For the summer season 2018 Telenor has introduced two new Tourist plans with a 4G/LTE card:
- for 10 €: with 100 GB for 7 days, 10 GB for Viber, Instagram, Twitter and WhatsApp for 15 days and 1 € credit
- for 5 €: with 10 GB for 5 days, 10 GB for Viber, Instagram, Twitter and WhatsApp for 15 days and 1 € credit
To activate enter *140*1#. The tourist packages can be renewed with the same add-ons at the same price.
- APN: flat
- APN instruction Note: data-only SIM automatically configures to APN "internet" that doesn't work. You need to set APN manually
- Website in English (partly obsolete): https://www.telenor.me/en/consumer/
Crnogorski Telekom (T-Mobile)Edit
Crnogorski Telekom (a.k.a. T-Mobile, formerly Monet) owned by Hungarian and Deutsche Telekom has a good coverage on 2G, 3G and 4G rivalling with Telenor, see coverage map. They have lost the top spot to Telenor, but battle hard to regain it. According to independent tests in 2016/7, it still is the best network. In 2016 they finally opened 4G/LTE for prepaid too. They cover 70% by the end of 2016 with 4G/LTE using 800, 1800 and 2600 MHz.
Get their SIM cards in their stores: Store locator in local language. Their prepaid SIM starters called Telekom Prepaid are for 5 € with 1 € credit.
SIM cards are also available at kiosks, but don't get one there - you need to visit a store anyway to register the SIM with your passport. If you install a SIM card from a kiosk before registering, it will invalidate it in their system.
Recharge vouchers of 5, 10 or 20 EUR are available. To top up your account enter *123* then type in the secret number from the voucher and press #. In the end, to confirm, press OK/YES (*123*xxxxxxxxxxxxx# OK). To check the status of your account, enter *122# and, to confirm, press OK/YES.
Data feature packsEdit
Default data rate outside of packages is 5 ct per 100 KB. These bundles are offered:
|0.50 €||100 MB||1 day||MO INT1 to 1477|
|2.90 €||1.5 GB||7 days||SURF to 1467|
|3.90 €||1.5 GB||15 days||INT15 to 1467|
|12 €||5 GB||30 days||INT 30 to 1467|
One day is 0.00h - 23.59h on the day the option was activated. According to users, you can buy a new package ahead of time when all data is used up. For activation text code or type *111#. On both 1.5 GB bundles 2 GB are given extra for Facebook, Twitter and FB Messenger. Check status by texting INT INFO to 1467. These bundles can be added for more data:
- 500 MB for 7 days: 2 €, activation: MO INT7 to 1477
- 1 GB for for 15 days: 3€, activation: MO INT15 to 1477
In November 2017 a new promotion was added called "Monster". For 3.90 € you receive 10 GB data 8pm-8am and 2 GB 8am-8pm for 15 days. Activation is by texting 'INTERNET MONSTER' to 1467.
Data-only SIM Edit
They sell a 3G modem stick with a 10 GB data-only SIM card valid for 30 days for 19 €. This card has only data and no voice nor text. They also sell a data-only top-up or SIM-only with unlimited internet for 10 days at 9.90 €. These options can be added:
- 1 GB for 1 day: 1 €
- 5 GB for 7 days: 6 €
- "unlimited" for 10 days: 10 € - "unlimited" means 200 GB.
- 5 GB for 30 days: 12 €
These options need to be added through your online account.
Holiday Prepaid Package Edit
Crnogorski Telekom has prepared a new Tourist prepaid package for the 2018 tourist season. In the promotional period until 30 September, the first activation of the Tourist add-on will be free of charge, including unlimited minutes on-net and 100 GB of internet valid for three days. After the first activation, users can reactivate this benefit free after a top-up. The prepaid package is available for EUR 5, which includes EUR 1 of initial credit.
To activate call *111# and activate tourist add-on, or text TURIST to 1467. Add-on expires at the end of the 3rd day at midnight. It can be activated again at the same price; for the next activations, you need to top-up your prepaid acount. The maximum period from top-up to activation is 30 days.
- APN: internet-prepaid
- Telekom website in Montenegrin
m:tel is the youngest operator in the country, but battles hard for its position. 4G/LTE is not available for all prepaid SIMs, it depends on the package you buy.
Their SIM cards are available in their shops (points-of-sale) and on press kiosks all over the country. Packages, their prices and promo content upon activation (by first call) are as follows:
- Hello ONE: 1 € with the same credit
- Hello NET: 5 € with 4 GB valid for 15 days
- m:go plus new: 5 € with 1 € of credit and 10 GB valid for 7 days, plus free of charge access to following social networks Facebook, Viber, Instagram, Twitter, WhatsApp, Wikipedia and Mondo GO - their own info and service portal, for 6 months
- m:go tourist: 5 € with 1 € credit and 10 GB valid for 7 days, plus reactivation of 10 GB with any following top up in promo period
Data and voice SIM Edit
Their default data rate of 0.061 € per 100 KB. You can add 5 GB for 15 days at 4.90 €, or activate other promo packs (data only or combo) by calling USSD short code *105# and accessing internet or combo options. There are daily, weekly, 15-day and 30-day options that are adapted to user's usage and range from 0.50 € to 15 €. Note that daily options are activated from midnight, while others are activated immediately after request.
In May 2018 a new package was introduced with 10 GB of 4G internet, 12 months of unlimited access to social network, 100 minutes to other networks in Montenegro, 100 SMS messages to all networks in Montenegro and 1000 minutes within m:tel network for 30 days at 5 €.
Tourist SIM Edit
For the tourist season 2018, m:tel offers a new tourist SIM called Turist: It contains 100 GB of internet for 7 days at the start. Users also get 10 GB of internet access to social networks (Facebook, Viber, Instagram, Twitter, What's App, Wikipedia) and the mondo GO app for the next 15 days from the date of card activation. You can add 3 GB of internet for 7 days for 3.90 €, while 5 GB internet for 15 days cost 4.90 €. This offer is valid at least until September 30, 2018. The starter price of the m:tel turist package is 5 € with an initial credit of 1 €.
More info Edit
- APN: mtelinternet, username: internet, password: 068, authentication: PAP or CHAP, other fields are left blank