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Mu

Basics Edit

There are three GSM operators on Mauritius:

  • Orange
  • Emtel
  • MTML (Chili)

All GSM operators offer 2G on 900 MHz, 3G on 2100 MHz and started 4G/LTE on 1800 MHz. 4G/LTE is available for prepaid. On the outlying islands of Rodrigues and Agalega only Orange has a 4G/LTE coverage so far.

For the purchase of a SIM card you need to show your passport for registration at a store. They will make a copy of it and fill out some forms. Activation can take one hour or even longer.

OrangeEdit

Orange logo
Orange is the incumbent provider in Mauritius owned by Mauritius Telecom. It has the best coverage and most customers on the island. 4G/LTE is available at the locations mentioned on this list.

Availability Edit

Their prepaid SIM card is sold for 125 MUR (incl. VAT) which includes 86,96 MUR credit (excl. VAT), 250 MB data and 150 domestic SMS at any Orange or Telecom shop (list). The credit is valid for 100 days, data for 7 days and SMS for 3 months.

Pay attention: Credited 250 MB data and 150 SMS will be available within 2-3 working days after activation! Before that time data is 3.53 MUR per MB. That means your credit is eaten up after ~25 MB. Tip: Switch off mobile data before the SIM is inserted. Activate the SIM (see below) and immediately use your 86,96 MUR credit to book a data package, for instance the one with 400MB/400SMS/7days for 99 MUR (=86,96 MUR excl. VAT) by calling *8900# and following the interactive menu. After the booking has been confirmed by SMS, switch mobile data back to on.

Activation, Top-up

The retail package contains a Triple SIM. Simply pop out the standard SIM, the Micro-SIM or nano-SIM for your device. To activate the SIM card, call 124 and press 1-1.

Top-up vouchers are sold as scratch cards at 4000 retailers for 50 MUR, 100 MUR or 300 MUR. To top-up type *124*<voucher code>#. Check credit and validity by *122#. To check remaining data balance, text "query" to 8684.

Don't be confused: The Top-up vouchers are sold incl. VAT. All information shown within the Orange network, like balance check, price for data packages are shown excl. VAT. For example: A voucher for 100 MUR will give you a "visible" credit of 86,96 MUR.

Data feature packagesEdit

These data packages in 2G, 3G and 4G/LTE are offered:

Price incl. VAT Price excl. VAT Volume SMS Period Activation Code
10 MUR 8,70 MUR 30 MB 30 24 hours buy internetday
49 MUR 42,61 MUR 200 MB 200 7 days buy internetweek1
99 MUR 86,96 MUR 400 MB 400 buy internetweek
299 MUR 260,00 MUR 1 GB 500

30 days

buy internetmonth
699 MUR 607,83 MUR 3 GB 500 buy 3gb
999 MUR 868,70 MUR 5 GB 500 buy 5gb
1499 MUR 1303,48 MUR 10 GB 500 buy 10gb
1999 MUR 1738,26 MUR 20 GB 500 buy 20gb
2999 MUR 2607,83 MUR 50 GB 500 buy 50gb

To activate, text code to 8684. All packages auto-renew. To stop, replace 'buy' by 'stop' in the code to 8684. Alternatively type *8900# and follow the Interactive Mobile Menu to book any package.

All packages include unlimited Facebook (excluding videos) and a domestic SMS allowance. You can purchase as many packages as you wish as often as you wish as long as you have enough credit. Excess fee for data is charged at 3.53 MUR per MB. They will sent you an SMS when your data allowance is about to be depleted.

More informationEdit

  • APN: orange

EmtelEdit

Emtel

Emtel is the second provider on Mauritius. Its 3G coverage is equal to Orange's, but its 4G/LTE is not so widespread (for list of locations click on Q&A). Their rates are very similar to Orange.

AvailabilityEdit

Prepaid SIM card costs 125 MUR including 87 MUR credit and 50 MB data and 50 domestic SMS. You can buy a SIM card at most convenience stores but it requires you to mail in a registration along with passport information. So, easiest would be to go to an Emtel store (locator).

Top-up cards are widely available at most convenience stores. You can buy them in amounts of 50, 100 or 200 MUR valid for 50-120 days. To top up just enter *121*<voucher PIN># into your phone.

Data feature packagesEdit

There are no data without an add-on. But free WhatApp and Facbook use is included in all prepaid plans. This doesn't apply to their VoIP functionality. These packages on 2G, 3G and 4G/LTE are offered:

Price Volume Period Activation Code
10 MUR 40 MB 1 day Sub Daily
49 MUR 250 MB

7 days

Sub Weekly
99 MUR 750 MB Sub Weekly750mb
249 MUR 1 GB

30 days

Sub 1GB
449 MUR 2 GB Sub 2GB
649 MUR 3 GB Sub 3GB
949 MUR 5 GB Sub 5GB
1449 MUR 10 GB Sub 10GB
2949 MUR 50 GB Sub 50GB

Activation of bundles is by texting the code to 8284 or by menu *100# and choose internet packages. All packages include free Facebook and WhatsApp use. Excess rate is charged at 3.45 MUR per MB. To get your balance, dial *122# <call>.

Data-only SIM Edit

Their data-only SIM called Mobile Broadband is only sold together with an USB dongle and 2 GB data valid for one month for 1699 MUR. For this package, they offer these add-ons:

  • 20 GB: 1699 MUR, activation: SUB XL20
  • 50 GB: 3499 MUR, activation: SUB XL50

For activation code is texted to 8284.

More information Edit

  • Tethering is allowed
  • APN: web

Chili (by MTML) Edit

Chili logo

Chili is the mobile label owned by Mahanagar Telephone Mauritius Ltd., a Mauritian mobile unit of an Indian conglomerate. It's the 3rd operator on the island with the lowest rates. 3G/HSPA+ dubbed as "4G" started in 2015. MTML also runs a GSM-incompatible CDMA network, which is not marketed as Chili.

Availability Edit

The starter package for Chili costs 125 MUR including the same credit sold in their retail centers (list).

Top-up cards called prepaid recharge cards are sold at many stores for 25, 50, 100 and 300 MUR giving 15-150 days of service validity. To top-up, enter *111*<card PIN># into your phone. To check credit, type *222#.

Data feature packages Edit

Data by default outside of packages is charged at 1.725 MUR per MB. These packages are offered:

Chili
  • "unlimited data": 7 days, 517.50 MUR, activation: act data7d - after 5 GB you will be throttled to 512 kbps
  • "unlimited night": one night 10pm-7am: 56.40 MUR, activation: act data1n - no FUP To activate, text code to 8200. All packages auto-renew. To stop and change to default rate, text 'act net'.

More information Edit

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