Indonesia has these GSM network operators:
- IM3 Ooredoo (a.k.a. Indosat)
- 3 (= Tri)
- XL Axiata
Additionally, there are providers on 4G/LTE only:
Smartfren is winding down its CDMA network and started 4G/LTE on own frequencies reaching 25 towns by LTE Advanced already.
Bolt! started a LTE network based on TD-LTE in Jakarta and Medan. Both are not recommended for travelling. That's why they are included at the end of the list.
Net1 is a former CDMA provider that has migrated to LTE. It has a limited LTE coverage in South Sulawesi, Ambon, Banten and Bali on 450 MHz (band 31) that is not (yet) compatible to smartphones. Net1 has announced a partnership with Qualcomm to provide dual SIM devices that support their 450 MHz networks. Up to now a special Mifi or router is needed and they only offer postpaid contracts. That's why Net1 is not listed here.
For the 4 major national providers 2G is on 900 and 1800 MHz, 3G is on 2100 MHz. 4G/LTE has been started on Telkomsel, XL Axiata and IM3 on 900 MHz (band 8 in Jakarta, Bali and other cities and from summer 2015 on all networks on 1800 MHz (band 3) too.
Coverage and speed Edit
Telkomsel is market leader with the best coverage reaching 98% of Indonesia. XL Axiata and IM3 give good speeds on the main islands, while Tri is only covering some centers of the main islands.
So Telkomsel is the right choice for going to remote places, but it has the highest prices. XL Axiata and IM3 offer good alternatives on the main spots like Java, Sumatra, Bali or Lombok at lower prices. While Tri offers very good prices in the limited area where it has coverage.
OpenSignal has reported an improvement in Indonesian LTE speeds in 2017, but notes that average downloads of 7.71 Mbps are still low, when compared to some of its neighbours in the region. The last ‘State of LTE’ report for Indonesia concluded that in terms of the availability of 4G networks when accessed via smartphones, all network operators together in Indonesia already provide coverage of about 63%.
Registration and availability Edit
All SIM cards need to be registered in Indonesia, The old system by entering a ID no. through a SMS shortcode was discontinued at the end of 2015 as it led to many fake IDs. Nowadays you need to show a valid ID document at the point of purchase to an authorized dealer.
Stay away from their airports stores especially in Bali airport. They will only sell you huge packages with a steep surcharge there. In town in many stores, you will get a SIM much cheaper, though tourists will aways pay a small surcharge and prices for start-up packages can be higher in tourist places. But the surcharge of 2-5% for loading credit (called pulsa) on your SIM in many minimarkets all over the country is paid by locals too.
Updates 2018 - Registration rules tightened: Edit
In March 2018 Indonesia’s Ministry of Communications has blocked over 100 million unregistered prepaid SIM cards, after users failed to register their numbers ahead of the 28 February deadline. Connectivity will be restored, if the users in question register their accounts by 1 May.
SIM card registration has become a problem for visitors from 2018 on. As there are many mini markets all over the country selling SIM cards, that are not properly registered, you risk being cut off anytime now. Indonesian citizens can register online with their ID number, but foreigners need to go to an offical store of the provider showing their passport to get registered. The actual situation is still confusing and as it looks now: You can still buy a SIM card on the street. This is not illegal and in some cases this seems to be working fine for a while. However, if your SIM has been suddenly shut off for any reason, you can only re-activate it (and not lose the preloaded credit) by offically registering this SIM in a store of the provider. To be safe, you can skip this gamble and go there rightaway for SIM purchase.
Telkomsel (SimPATI, Kartu As, Loop) Edit
Telkomsel, the mobile branch of Telkom Indonesia, has a market share of about 40% in Indonesia and is the only operator which is active in all provinces. It caters for around 173 million users in 2017 making it the 6th largest cellular provider in the world. It is 2/3 owned by the state through Telekom Indonesia and 1/3 by SingTel from Singapore.
Telkomsel has the best coverage especially on the outer islands, but can be slow on the main places. 4G/LTE has started on 900 and 1800 MHz in Jakarta, Bali, Bandung, Medan, Surabaya, Makassar, Lombok and Manando: 4G Coverage Map. In 2016 they announced that their LTE network is now live in 100 cities in Sumatra, Java, Kalimantan, Sulawesi, Bali and Nusa Tenggara, as well as Papua, thanks to the deployment of more than 4,500 eNode B base transceiver stations (BTS). 4G access is only possible with a 4G-enabled SIM card sold in stores where they have 4G coverage.
Telkomsel presided over a mobile network totalling 146,571 base stations in 2017, of which 65.7% are capable of supporting 3G/4G services. For 4G 900 and 1800 MHz (bands 8 and 3) are used and from 2018 additionally 2300 MHz TD-LTE on band 40.
Their prepaid SIM cards are called SimPATI, Kartu As or Loop while their Kartu Halo is postpaid.
Their 4G SIM cards are available at many stores and outlets at very variable prices. Recommended sales price including registration in an official GraPARI store is:
- for Kartu As and Loop: 5,000 IDR
- for SimPATI: 50,000 IDR
They come with the same credit pre-loaded valid for 30 days plus 150 MB data for 3 days.
For tourists often much higher prices are charged in other places and some vendors especially in Bali e.g. at the airport are reported to charge a multiple of it for an "all inclusive" service of setting it up. These SIM cards are often registered on somebody else. Always ask how much credit ('pulsa') is loaded on the card and let them show it displayed.
Remember in 2018/9 you only can be sure of not being shut off by properly registering your SIM card. For foreigners this is only possible in an offical store of Telkomsel called GraPARI (store locator) which may involve some waiting. You can still buy your SIM somewhere else, but if it's suspended, you will need to go to GraPARI to save your balance.
Kartu As and Loop are most often sold cheaper than SimPATI, but have higher rates for calls and texts and slower data speeds. That's why SimPATI is recommended by most users and are often the only available SIM. For Telkomsel's 4G coverage, be sure to get a 4G-enabled SIM clearly labeled as 4G.
Top-ups can be made at the same places all over town where you see their sign. In Indonesia, every outlet charges a small surcharge of 1-3% for a top-up of 10,000, 20,000 or 50,000 IDR. This is usual in the country and no rip-off, as all top-ups don't include a margin for the merchant. You may also top-up your balance through supermarkets and minimarkets. Check balance by *888#.
Default data rate Edit
Telkomsel has one of the most complicated price structures for data in the world. Therefore only a part of their complex pricing can be shown here. Three different product lines of SIM cards for prepaid are sold:
- Kartu As
- Loop (their "youth line")
Base rate outside packages is 100 IDR per 20 KB. Now things get really complicated as Telkomsel data rates differ between regions and various places where you buy it. Generally you have two choices of loading data to your SIM: Pulsa or Flash, the latter is now also called Packet Internet.
Flash (Packet Internet) Edit
Flash recently renamed in 'Packet Internet' are usual internet packages that are taken from your pre-loaded account balance in IDR. Again, these packages differ according to region. You can activate a package by dialing *363# after you have loaded enough rupiahs. The two major lines SimPATI and Kartu AS can differ slightly in packages.
For their regional pricing Telkomsel divides the country into 12 different zones. Sumatra, Java and Bali are the cheapest. The further outlying the islands are, the higher the rate will be. The Maluku Islands and West Papua are the most expensive. Here are the available packages and price ranges depending on the region where the packages are bought, but given out for nationwide use:
|Validity||Data||min. Price||max. Price||Extras (*)|
|1 day||500 MB||8,000 IDR||10,000 IDR|
|1 GB||12,000 IDR||16,000 IDR|
|3 GB||18,000 IDR||24,000 IDR|
|5 GB||28,000 IDR||36,000 IDR|
|10 GB||36,000 IDR||48,000 IDR|
|3 days||1 GB||15,000 IDR||18,000 IDR|
|2 GB||19,000 IDR||25,000 IDR|
|3 GB||24,000 IDR||30,000 IDR|
|5 GB||34,000 IDR||42,000 IDR|
|10 GB||41,000 IDR||54,000 IDR|
|7 days||1 GB||25,000 IDR||32,000 IDR|
|2 GB||30,000 IDR||39,000 IDR|
|3 GB||36,000 IDR||48,000 IDR|
|5 GB||41,000 IDR||54,000 IDR|
|10 GB||50,000 IDR||68,000 IDR|
|30 days||3 GB||53,000 IDR||78,000 IDR||2 GB VM|
|12 GB||85,000 IDR||106,000 IDR||2 GB VM|
|25 GB||133,000 IDR||170,000 IDR||2 GB VM|
|35 GB||153,000 IDR||194,000 IDR||2 GB VM|
(*) = Videomax (VM) is Telkomsel's video platform, 4G data can only be used on their 4G/LTE network, night data from midnight to 7am and chat data for WhatsApp and LINE messengers.
Prices for Kartu As cards are very similar, but packages can differ and max. speed is slower. Activation is by USSD code *363# or through your personal account online. If you choose option 1 ("opsi 1") your bundle will be once-off, option 2 ("opsi 2"), your bundle will be recurrent. For the exact prices in your region refer to this site (which can be quite buggy).
Pulsa is (data) credit that can be topped up directly in an outlet of the provider. So every rupiah converts directly into a certain amount of MBs. Here only the most usual form of Pulsa is shown that are sold in mini- and supermarkets: all given data is valid nationwide, but it's given out at local prices depending where you top-up. Always add a 2-5% fee for the vendor.
It sounds confusing and it is. All Pulsa doesn't auto-renew. It must be loaded again. It can be added to all three product lines Kartu As, Simpati and Loop for the same rate.
These Pulsas are sold in markets like 7-Eleven, Food Hall, Alfamart, Alfa MIDI, Indomaret, Circle K, Carrefour, Yogya Mart, Minimart, Yomart, Pepito, Griyamart, Cocomart, POS Indonesia, Maju Bersama, Kredit Plus, Multimart, Pegadaian, Superindo and others:
|Top-up||Validity||National data||Extras (*)|
|5,000 IDR||7 days||20 MB||35 MB|
|10,000 IDR||40 MB||100 MB|
|20,000 IDR||200 MB||420 MB|
|25,000 IDR||30 days||270 MB||650 MB||1 GB Videomax (VM)|
|50,000 IDR||800 MB||1.3 GB||1 GB night, 3 GB VM|
|100,000 IDR||2.5 GB||4 GB||2 GB 4G/night, 5 GB VM|
|150,000 IDR||4.5 GB||6 GB||2 GB 4G/night, 7 GB VM|
|200,000 IDR||7 GB||8.5 GB||2 GB 4G/night, 7 GB VM|
|300,000 IDR||11 GB||13 GB||2 GB 4G/night, 7 GB VM|
(*) The 4G bonus is only given out where there is 4G coverage. The night bonus is only valid midnight to 7am. Videomax (VM) is Telkomsel's own video streaming platform.
The advantage of Flash now called Packet Internet vs. Pulsa (loaded credit) is that Flash can be activated anytime simply by code *363# as long as you have enough IDR balance in your prepaid account, while for topping-up Pulsa, you need to go to an outlet or minimarket. Packages are valid nationwide, but their price varies according to region where they are bought. Comparing prices you will find out that Pulsa is now more expensive than Flash. Check data balances by *889#
More info Edit
- APN: telkomsel /or/ internet
- Website: http://www.telkomsel.com/
IM3 Ooredoo (indosat ooredoo) Edit
IM3 Ooredoo, a.k.a. Indosat, has become the 2nd operator in Indonesia with 22% share of the market. It's focusing on triple play and mostly owned by Ooredoo, which rebranded it in 2015. It has a good coverage on the main islands of Java, Bali, Kalimatan, Sulawesi and Sumatra: Indosat coverage map at low prices.
4G/LTE has started in Jakarta, Bandung, Yogyakarta and Bali and is available in about 94 cities at the end of 2016 on 900 (B8) and 1800 MHz (B3) with speeds up to 185 Mbps: 4G coverage map. In 2017 it auctioned further spectrum on 2100 MHz (B1).
Their prepaid product line is now called Freedom. Former Mentari or IM product lines have been faded out.
Their Freedom SIM cards are available at many stores and outlets where you see their logo. Offical sales price for the SIM is 2,000 IDR, which are often sold with a small merchant's surcharge at around 7,000 IDR plus the surcharge. It's best to buy them in their branded stores for registration (store locator).
Data feature packages Edit
Default rate is 5 IDR per KB. IM3 sells a huge array of different packages for its prepaid SIM card with speeds up to 180 Mbps:
- Yellow Packs: with 1 GB for 1, 3 or 10 days
- Unlimited Packs with a data quota, unlimited social apps, unlimited streaming, a data bonus and roll-over
- Freedom Combos with unlimited calls, a data quota, a night quota, a 4G quota, roll-over and unlimited social apps and streaming
- Freedom Internet with a data quoto, a night quota, a 4G quota, bonus data and roll-over
To all packages "Pulsa Safe" is added. This means that the overuse fee is capped at 10,000 IDR.
Their new Yellow Packs are plain simple 1 GB packages with auto-renew:
- 1 GB for 1 day: 2,000 IDR - with unlimited on-net calls and texts 3,000 IDR
- 1 GB for 3 days: 4,000 IDR - with unlimited on-net calls and texts 5,000 IDR
- 1 GB for 10 days: 10,000 IDR - with unlimited on-net calls and texts 15,000 IDR
Activation is by *123# or through their app.
|500 MB||3 days||5,000 IDR||unlimited:
|My im3: 250 MB for 3 days|
|1 GB||7 days||12,000 IDR||My im3: 500 MB for 7 days|
|1 GB||30 days||25,000 IDR||My im3: 1 GB for 7 days|
|2 GB||40,000 IDR|
|3 GB||50,000 IDR|
|5 GB||60,000 IDR||My im3: 3 GB for 7 days|
|7 GB||70,000 IDR|
|10 GB||100,000 IDR|
|unlimitd.||150,000 IDR||unlimited on-net calls and texts|
Activation is through *123# and My im3 app where additional bonus is given. All packages come with roll-over.
|Freedom Combos for 30 days:|
|2 GB||5 GB||3 GB||2 GB||65,000 IDR|| unlimited on-net
calls and texts
|4 GB||10 GB||8 GB||4 GB||100,000 IDR|
|8 GB||15 GB||12 GB||6 GB||150,000 IDR|
|12 GB||20 GB||25 GB||8 GB||200,000 IDR|
|Freedom Internet for 30 days:|
|3 GB||8 GB||4 GB||55,000 IDR||my im3: 1 GB for 7 days|
|5 GB||22 GB||5 GB||65,000 IDR||my im3: 3 GB for 7 days|
|9 GB||16 GB||5 GB||75,000 IDR|
|20 GB||10 GB||5 GB||110,000 IDR|
Main data is on 2G, 3G and 4G/LTE networks, night data valid 1am to 6am, 4G data only on 4G/LTE networks, streaming data for YouTube, Spotify, iFlix, Instagram. All social media apps (see above) are included without quota in the Combo packs. In some regions a regional 4G/LTE data bonus is added. Activation is through *123# or the My im3 app where Freedom Internet receives additional bonus data.
More info Edit
- APN: indosatgprs
- More info in English: http://indosat.com/id/personal
3 (= Tri)Edit
3 called Tri in Indonesia by Hutchison Whampoa from Hong Kong is now the 3rd provider with the lowest coverage and the cheapest rates. It has a limited coverage only in some main islands. If you want to travel through the archipelago or to remote places, look elsewhere. Before you buy their SIM, check coverage here for 2G, 3G and 4G/LTE: http://tri.co.id/coverage
Up to now 3 has been focusing its efforts on its 3G network rollout, deploying access to the 2,820 sub-districts, 307 municipalities in 25 provinces in Sumatra, Kalimantan, Sulawesi, Java, Bali and Lombok. As of 2015, the cellco had extended its national footprint to 86% of the Indonesian population.
In 2015 Tri started 4G/LTE on 1800 MHz (band 3). In 2017 4G/LTE is available in 227 cities in 25 provinces on the islands of Sumatra, Kalimantan, Sulawesi, Java and Bali and Tri auctioned further spectrum on 2100 MHz (band 1): 4G map: http://tri.co.id/4G-LTE
Their different prepaid SIM cards are available in a some stores (locator) where they have coverage for around 5,000 IDR. It comes with the same credit. Top-ups called Pulsa can be bought from 1000 to 100,000 IDR as vouchers or e-top-ups.
Be aware that a few SIMs offer specific benefits to the region it is sold in. For example, the Starter Pack Bali costs 40,000 IDR, offers triple credit per top-up (so a 1,000 IDR top-up also comes with another 2,000 IDR bonus credit), and comes with 3 GB data, but only 500 MB of that data can be used outside Bali (the other 2.5 GB can only be used in Bali between 12am and 12pm), and the bonus credit can only be used in Bali.
Paket Mix Tri Edit
This is Tri's latest prepaid combo product. If you already have a SIM, they can be purchased at most stores that sell top-ups to directly add to your data/voice allowance, or if you don't have one yet you can choose to purchase one of these packages together with a SIM (at Alfamart stores only). Default rate without package is 1.1 IDR per KB.
|Main Data||4G Data||Voice||Validity||Price|
|1 GB (all day)
4 GB (0-9am)
|1 day||5,000 IDR|
|750 MB||2 GB||3 days||10,000 IDR|
|3 GB||3 days||20,000 IDR|
|1.75 GB||2 GB||14 days||25,000 IDR|
|1.25 GB||same as SIM||33,000 IDR|
|2.25 GB||same as SIM||50,000 IDR|
|2 GB||8 GB||30 days||50,000 IDR|
|4 GB||20 GB||30 days||90,000 IDR|
|8 GB||22 GB||30 days||100,000 IDR|
|2 GB||20 minutes||30 days||35,000 IDR|
|2 GB||1 GB daily||30 minutes||30 days||60,000 IDR|
|8 GB||30 GB||30 minutes||30 days||125,000 IDR|
When requesting one of these packages, refer to them by product type and total amount of data. The 1-14 day packages are Mix Small, the same as SIM packages are Mix Kuota++, the data-only 30-day packages are Mix Super, and the data + voice 30-day packages are Mix Combo. For example, the last one in the list would be referred to as the "Mix Combo 38 GB".
Data feature packages Edit
Data is on default is low 1.1 IDR per KB.
You can add data credit, called Kuota for different times and values:
|Main Data||4G Data||Time||Price||Extras|
|200 MB||1 day||2000 IDR|
|500 MB||5000 IDR|
|1 GB||3 days||10,000 IDR|
|750 MB||2 GB||10,000 IDR|
|1.75 GB||2 GB||7 days||20,000 IDR|
|2 GB||10 GB||30 days||50,000 IDR|
|2 GB||1 GB/day||60,000 IDR||30 mins calls|
|4 GB||20 GB||90,000 IDR|
|5 GB||1 GB/day||80,000 IDR||30 mins calls|
|8 GB||22 GB||100,000 IDR|
|8 GB||1 GB/day||110,000 IDR||30 mins calls|
To activate type *123#, choose Internet and Harian for daily packages and Bularan for monthly packs. Check consumption through their bima+ app. Daily packages end at midnight local time.
For WhatsApp they offer a daily pack at 2,000 IDR.
Roaming offers Edit
Three has some of the best roaming offers for countries out of Indonesia:
- Three offers a SEA roaming pass for Singapore (Singtel, Starhub), Malaysia (Celcom, UCom) and Vietnam (Viettel, Vietnammobile) in three sizes:
- 1 GB for 1 day: 45,000 IDR
- 3 GB for 3 days: 120,000 IDR
- 7 GB for 7 days: 210,000 IDR
- Three offers a Trip Asia Pass for China (China Mobile, China Unicom), Hong Kong, Macau (both Three), Taiwan (Chungwha) and Vietnam (Viettel and Vietnammobile) in 4 sizes:
- 250 MB for 1 day: 100,000 IDR
- 750 MB for 3 days: 175,000 IDR
- 1 GB for 7 days: 280,000 IDR
- 1.5 GB for 30 days: 400,000 IDR
Activate roaming options using *899#. Make sure data roaming is off before doing so, and make sure to select the correct network manually; usage on a network other than the designated partner or before receiving SMS confirmation of your data roaming package costs 330 IDR per KB. Passes don't auto-renew, but can be activated again through *899#.
More info Edit
- APN: 3gprs
- Website in Indonesian: http://tri.co.id
XL Axiata (includes former Axis) Edit
XL Axiata is the 4th provider in Indonesia. It is owned by Axiata Ltd. and has about a 90% coverage on these islands: Java, Bali and Lombok. Furthermore, it covers cities on Sumatra, Kalimatan, Sulawesi and a very limited coverage on Papua. Where it has 3G, speeds are often faster then Telkomsel.
4G/LTE has started in Jakarta, Medan, Yogyakarta and is spread to other regions like Bali, Lombok, Surabaya and East Kalimatan and Sulawesi on 900 and 1800 MHz: 4G Coverage Map . As at 31 October 2017, XL Axiata says it had more than 20 million 4G subscribers nationwide, using a network comprising 16,000 BTS. At the same date, its total number of ‘on-air’ base stations had reached nearly 100,000, of which more than 44,000 were 3G-equipped.
Their SIM cards are available at many stores and outlets where you see their logo. They offer two starter packs, which are often sold with a small merchant's surcharge called Super Ngobrol Baru for 5,000 IDR: including 2 MB 3G or 4G/LTE data.
Top-ups can be made at the same places all over town where you see their sign. In Indonesia, the merchands charge a small surcharge of 1-2% for a top-up of 5,000, 10,000, 20,000, 50,000 IDR or more or you buy one of their internet vouchers (see below). Validity is 7 to 360 days depending of the amount. To top-up type *123*<voucher PIN># <call>.
Data feature packages Edit
Default data rate differs according to plan and region but is around 50 IDR per MB. They offer different types of packages:
- classical data packs called Hotrod
- Combo Xtra packages with a 2G/3G/4G allowance and a 4G bonus plus some voice
- Super Ngebut packages with a 2G/3G/4G allowance for am hours mostly
For 2G, 3G and 4G/LTE data up to 100 Mbps, they have these Hotrod packages available:
|15 MB||1 day||1,500 IDR|
|60 MB||3,000 IDR|
|100 MB||4,500 IDR|
|120 MB||7 days||6,000 IDR|
|350 MB||12,000 IDR|
|800 MB||30 days||30,000 IDR|
|1.5 GB||50,000 IDR|
|3 GB||60,000 IDR|
|6 GB||100,000 IDR|
|8 GB||130,000 IDR|
|12 GB||180,000 IDR|
|16 GB||220,000 IDR|
They can be activated via *123#. Automatic renewal applies automatically at midnight. You can check your quota and active period via *123#.
These combo packages called Combo Xtra are sold all valid for 30 days:
|5 GB||2 GB||20 mins||59.000 IDR|
|10 GB||4 GB||30 mins||89,000 IDR|
|15 GB||6 GB||40 mins||129,000 IDR|
|20 GB||10 GB||60 mins||179,000 IDR|
|35 GB||14 GB||90 mins||239,000 IDR|
Activation is by *123#. The 4G bonus comes on top of the regular data allowance. YouTube quota is valid all over the day and zero-rated at night 1am-6am. All packages auto-renew after 30 days. When internet quota has been used up, there will be a display of notification page or you will be charged IDR 1 per KB.
Instead of night packages XL Axiata offers "morning" packs called Super Ngebut:
|AM data||PM data||Validity||Price|
|200 MB||20 MB||1 day||5,000 IDR|
|2 GB||200 MB||30 days||25,000 IDR|
|5 GB||500 MB||30 days||50,000 IDR|
|7 GB||700 MB||30 days||75,000 IDR|
|10 GB||2 GB||30 days||100,000 IDR|
|15 GB||1.5 GB||30 days||125,000 IDR|
Activation is by *123# and AM hours are from midnight to noon, PM hours from noon to midnight.
More info Edit
- APN: internet
- Website partly in English: http://www.xl.co.id/en
Smartfren (only 4G/LTE) Edit
Smartfren by Indonesian PT Smartfren Telecom Tbk is a major player in the country. It had about 13 million customers in 2016. It wasn't listed before as it used CDMA and EVDO rev.2 instead of GSM, but it has now migrated to LTE.
In 2016 Smartfren started the most widespread and fastest LTE in the country so far. It employs LTE Advanced that reaches higher speeds through carrier aggregation. But two rare frequencies are used: 850 MHz FDD (Band 5) and 2300 MHz TDD (Band 40). Already 5 million customers have been migrated to LTE.
Smartfren's coverage is on the islands of Java and Bali, parts of Sumatra, Sulawesi, Lombok and Kalimantan. It started 4G/LTE in 25 centers so far (coverage map) and reaches 188 cities in 2016.
They launched 4G/LTE SIM cards in 2015. Be aware that you don't have any coverage outside of their 4G/LTE. Voice & text require phones supporting VoLTE or installing Smartfren's own app. The app doesn't work well with dual sim card, and doesn't work when you're connected to wifi. Be aware that initial activation will require texting, so even if you don't think you'll want calling/texting, you'll need VoLTE/installing the app for activation. Furthermore, in any case, you need to check if your device covers at least one of their LTE bands. Alternatively, you can think of buying a Mifi router. You can get a basic SIM card for 20,000 IDR with the same credit.
Their SIM card for 4G/LTE is sold on the street or in their service centers (list). The 4G/LTE product line is called GSM for only 60 IDR, that need to be added by their plans.
These starters are offered with a daily allowance or a monthly package:
- Smartfren GSM Super 4G unlimited (1 GB/day): 65,000 IDR
- Smartfren GSM Super 4G Kuota:
- with 5 GB + 5 GB at night: 30,000 IDR
- with 8 GB + 8 GB at night: 40,000 IDR
- with 15 GB + 15 GB at night: 60,000 IDR
- with 30 GB + 30 GB at night: 100,000 IDR
All packages are valid for 30 days, night data from 1am-5am.
Top-ups are available from in minimarkets, online and through the MySmartfren app.
Data feature packages Edit
Default rate is 2 IDR per KB and 4 IDR per KB on Kalimatan and Sulawesi.
To refill they offer these reload vouchers:
- Super Unlimited: 1 GB per day: 65,000 IDR, throttled beyond limit to 128 kbps for 30 days
- Super Kuota: see starters above
- Super Data:
- 10,000 IDR: 1.25 GB + 1.75 GB night data + 1 GB for WhatsApp and Line for 7 days
- 30,000 IDR: 4 GB + 4 GB night data + 2 GB for WhatsApp and Line for 14 days
- 60,000 IDR: 8 GB + 8 GB night data + 3 GB for WhatsApp and Line for 30 days
More info Edit
- APN: smartfren4g
- Username and password: smatfren
- Website in Indonesian: http://www.smartfren.com
Bolt! (only 4G/TD-LTE) Edit
Bolt! by Internux is an Indonesian wireless broadband provider based on TD-LTE. It started in 2014 and has already 3 million customers in 2017. It uses the rare 2300 MHz TD-LTE (band 40) that is not covered by usual devices. That's why you are likely to buy new hardware for them. It only operates so far in the cities of Jakarta and Medan (coverage maps).
Therefore it's more like a substitute for a landline ADSL-provider than a valid travel option. For voice calls Bolt! offers a special app for Android and iOS called Bolt Talk.
As most devices don't carry TD-LTE band 40, Bolt! offers an array of WiFi hotpots (from 299,000 IDR), Smartphones (from 599,000 IDR) or routers (from 799,000 IDR). Some Samsung Galaxy phones actually include this band. For new phones Bolt! gives out SIM cards only called Thunder Bolt!
You get the SIM card and hardware in Bolt! shops (locator) and some partner shops. There and in many chain stores you can top-up credit (= Pulsa). Top-ups from 25,000 to 500,000 IDR are offered.
Data rates Edit
These data packages can be activated online:
|unlimited||7 days||99,000 IDR|
|1 GB / day||30 days||69,000 IDR|
|2 GB||29,000 IDR|
|8 GB||49,000 IDR|
|20 GB||99,000 IDR|
|2 GB / day||109,000 IDR|
|30 GB||149,000 IDR|
|40 GB||199,000 IDR|
|120 GB||180 days||600,000 IDR|
|240 GB||365 days||1,200,000 IDR|
Your data allocation rollover to the next period, if you buy a new pack. For social media they offer two packages:
- unlimited use of WhatsApp, LINE and BBM including voice and video for 30 days: 15,000 IDR
- unlimited use of Facebook, Twitter, Path, Instagram, WhatsApp, LINE, FB Messenger, BBM and Kakao Talk including voice and video calls for 30 days: 69,000 IDR
More info Edit
- SIM card and plan management is done through another app called MyBolt!
- APN: internet
- Website in English: http://www.bolt.id