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Gambia

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Gm

Basics Edit

The African nation of the Gambia has 4 mobile network operators:

  • Africell
  • QCell
  • Gamcel (by Gamtel)
  • Comium mobile

2G/GSM is on 900 and 1800 MHz, 3G on 2100 MHz. 4G/LTE has not started (except on WIMAX-based Netpage).

Comium is not on our list as it doesn't have 3G, Gamcell is not recommended. So you have basically the choice between Africell that has the best overall coverage and 57% of all subscribers, but slow speeds and QCell which started a network on 3G-only with much higher speeds, but lower coverage.

In 2015 another operator called Netpage started 4G through routers and modems only using GSM- incompatible WIMAX technology in the greater Banjul area.

Registration Edit

Since 2011 officially all SIM cards need to be registered by law. But in reality this system seems to be not so strictly enforced. Many SIM cards are still sold on the streets and Africell has given out "free" SIM cards at the airport in the past. Even the governement critisized this scheme as inefficient. So if you want to stick to the rules, prepare to show your passport in a shop of the operator. But you may get still a SIM without it.

The state enforces are rigid control over the national phone and internet system. During the presidential elections in 2016 all internet access in the country and all international call services from the country were temporarily shut down for 2 days.

Africell Edit

Africell

Africell is the biggest mobile provider in the country with a 57% user share. It gives the best coverage in 2G and 3G, but can suffer from slow speeds due to overcrowding. It is recommended, if you go outside of the centers and don't need the highest speeds.

Availability Edit

Their SIM card has been given out for free in the past to arriving tourist at the internatl. airport. It's unknown, if they still do it, as this undermines the registration efforts of the government.

The prepaid SIM card price is 10 D. You can get it all over the country at their sales points.

You can recharge by scratch cards sold all over at D25, D45, D100 and D250 or by eVoucher giving your number to the vendor starting at 5 Dalasis.

Data featured packages Edit

They sell these data bundles valid for one month:

  • 50 MB: D 30
  • 100 MB: D 45
  • 200 MB: D 90
  • 500 MB: D 195
  • 1 GB: D 275
  • 2 GB: D 495
  • 4 GB: D 750
  • 8 GB: D 1,250
  • 12 GB: D 1,650.

For activation call 120 or type *120# <call> and select one of the packages.

More info Edit

QCell Edit

QCell

QCell was the first provider to introduce 3G in 2012. It is the only operator offering HSPA called 3G+. Their 3G is has expanded rapidly in the last years and covers 86% of the population in 2016. QCell mostly offers faster speeds than Africell, but still a slightly lower overall coverage and no fall back to 2G. They care for 17% of the users and are considered the premium provider.

Availability Edit

SIM Cards called Sunu SIM are sold for D 10 and come loaded with D 10. You can buy the SIM from the QCell Head Office on Kairaba Avenue in Banjul, all QCell customer service centres, all Samsung branded shops and from other local shop owners.

For topping up QCell recharge cards are available throughout the Gambia and can be purchased in D50 or D100 or by electronic recharge.

Data feature packages Edit

QCell offers these packages for 30 days, that they call Sunu Bundles:

Data Price Activation
20 MB D 13 *313*20#
40 MB D 25 *313*40#
80 MB D 40 *313*80#
150 MB D 75 *313*150#
300 MB D 145 *313*300#

How to subscribe: dial *303# to view the menu and reply with 1 to see available bundles. To buy a specific bundle, reply with the activation code. 

More info Edit

Gamcel (by Gamtel) Edit

Gamcel

Gamcel is run by the state-owned Gambia Telecommunications Company Ltd., or in short Gamtel. It has proven to be quite unreliable with a low coverage and almost non-existent 3G. Their company is notoriously cash-stricken and service has been bad in the past. That's why this provider is not recommended for travelers at the moment and no rates are given.

Netpage (on WiMAX/LTE) Edit

Netpage

In 2015 the first 4G provider started in the Gambia. It uses WiMAX/LTE which is not compatible to GSM phones. It actually doesn't want to be a mobile provider, but cares for mobile internet on modems and routers. For now, it operates only in a limited area in Greater Banjul: Coverage Map.

Devices Edit

For their 4G, you need to buy a new device. The offer so-called 'eggs', which are WiFi routers and other indoor and outdoor modems to be used on their network.

Data Rates Edit

All of their data are sold by the month and are really unlimited. The rate depends on the max. speed given. It starts at 256 kBit/s for D2100 and goes up to 5 MBit/s for D5800.

More info Edit

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