There are four physical network operators (MNOs) in France which are listed according to history and their number of subscribers:
- Orange (by France Télécom)
- SFR (by Numericable)
- Bouygues Télecom
- Free Mobile (by Iliad)
Other providers are virtual mobile operators (MVNOs) or other resellers of the MNOs. You will notice, that prices for data on prepaid are somewhat higher in France than in most other European nations. This is because many locals prefer contracts (called forfaits, see below) to prepaid SIM cards. Unfortunately, most operators ban foreigners from subscribing to a contract. You'll need to have a French payment system for it. That's why the contracts of many providers like Simyo, Be&You, Sosh, Virgin and those of most MNOs which give better data rates can't be listed here as we don't list options which are inaccessible to foreigners.
2G (= GSM, GPRS, EDGE) is on 900 and 1800 MHz, 3G (= UMTS, HSPA, HSPA+ and DC-HSPA+) is on 900 and 2100 MHz. According to the telecom authority (l'ARCEP), Orange and SFR both cover 99 % of the population, Bouygues is at 97% and Free Mobile at about 78% of the population (not counting the roaming agreement with Orange). In practice, France has a 3G coverage in urban areas and most parts of the countryside. Some rural places with few inhabitants may only have EDGE.
Some small rural places purposes "F-CONTACT" network which is a common network 2G/3G for the four operator in countryside. if you have access to it they are no addittional fees.
Uptodate coverage maps in 2G, 3G and 4G provided by the network operators can be found here:
(Until 2017, SFR and Bouygues will merge their network on semi-rural & rural part of France)
The four MNOs have rolled out their 4G/LTE nationwide. Orange and SFR both use LTE bands on 800 MHz in the countryside and on 2600 MHz in the cities. From 2016 they will be allowed to refarm the 1800 MHz to LTE too. Bouygues runs on 1800 MHz and now on 2600 MHz too. Free covers only cities solely on 2600 MHz. In summer 2015 Orange has the best LTE coverage with 76% and LTE+ in 17 cities, closely followed by Bouygues with 72%, SFR with 53% and Free with 33%.
While Orange and SFR allow access to their new 4G LTE networks only to certain tariff lines, Bouygues has opened all its tariffs to 4G without surcharge and Free markets 4G heavily as its backbone.
SIM card activationEdit
Activating a SIM card on a network can take up to 48 hours. You will need to show a photo ID at point of purchase to activate SIM cards in France, as it is a legal requirement. A passport or driving licence usually suffice.
This French particularity called "forfait sans engagement" = rolling contract or auto-renewing monthly offer is featured in the following articles and needs some explanation for non-French visitors. A rolling contract is a kind of hybrid tariff between pre- and post-paid: You pay in advance and have cost control like prepay, but you have to enable an automatically recurring payment system. This can be linked e.g. to a French bank account or sometimes to an international credit card. But the contract can be terminated at any time by free will.
These rolling contracts normally give you a much better rate for data in France than regular prepaid cards. The problem is the payment system that is often not accessible to foreigners without French credit cards or bank accounts. Creating a French payment system will set you back more than 40 EUR. To draw a line here, offers which are confirmed to have been purchased at least by a single non-French payment system are shown while providers requiring French-only requisites are taken off the list. Please have this in mind, when you add an offer, that it needs to be accessible for foreigners too!
The French section has been restructured to be in line with other countries. The first part consists of the four MNOs in the order described above. This is followed in the 2nd part by all resellers, MVNOs or other providers listed in alphabetical order. The last part is devoted to rental agencies, again sorted in alpha order, who rent SIM cards, routers or other devices for those travellers who prefer to rent.
- Orange: prepaid voice/data SIM card (Mobicarte), prepaid data SIM card (Pochette prêt à surfer)
- SFR: prepaid voice/data SIM card (La Carte), prepaid data SIM card (Kit á surfer), rolling contracts (forfaits sans engagement)
- Bouygues Télécom: prepaid voice/data SIM card (Carte XL)
- Free: contracts, either rolling (forfait sans engagement) or prepaid for one month only (prépayé)
(2) Other Providers:
- La Poste Mobile: prepaid voice/data SIM card (Carte prépayée classique)
- Le French Mobile: prepaid voice/data SIM card (Euro SIM), prepaid data SIM card (Data SIM)
- Lebara mobile: prepaid voice/data SIM card
- Lycamobile: prepaid voice/data SIM card
- Réglo Mobile: prepaid voice/data SIM card (Carte prépayée, forfaits)
- Virgin Mobile: prepaid voice/data SIM card (Carte prépayée)
(3) Rental Agencies:
- Bienvenue Télécom: WIFI router rental
- Cellhire: SIM card and WIFI router rental
- Dataroam: SIM card rental
- Moxx: WIFI router rental
- MY WEBSPOT: WIFI router rental
- Travel Wifi: WIFI router rental
The order of this listing does not represent any kind of ranking or recommendation.
OrangeEditOrange S.A., formerly France Télécom S.A. is a French multinational telecommunications corporation. Back in history, France Télécom was the French public operator. Nowadays its still the market leader with the best coverage and most subcribers. 4G/LTE is now accessible for all prepaid plans.
Mobicarte (Voice & data SIM)Edit
This is the Orange prepaid SIM card that allows making calls, sending SMS and internet usage in 2G, 3G and 4G/LTE (4G/LTE at least for new Mobicarte Plus subscribers).
You can buy Orange prepaid Mobicarte SIM online from sites like http://mobipassport.com or velonomad.com, although this is more expensive. But on the other hand you get your number before you depart and your card activated to use your service as soon as you arrive.
To buy a SIM from an Orange Boutique (store locator) in France for 3.90 EUR, you must bring your drivers license or passport to register. The bonus of that is that the card will work straight away and has 5 EUR credit. If you buy from anywhere else, you will have to send in a copy of your ID and it can take several days to be able to access data.
Dialing #123# for the first time gives you a menu of options on the Welcome / Information ("Accueil") screen. Here you see some options with offers, an entry to access a sort of account overview / usage ("suivi conso"), one to enter Mobicarte top-up codes called recharges ("recharger"), and finally where you manage your account's features ("Mon espace"). If you don't know French, it can be a bit daunting as it seems every menu presents options you can purchase. It is definitely over-complicated, just as every French site. To add credit to your SIM, buy one of the classic recharge vouchers "Les recharges classiques" from a tabac shop, magazine shop, or grocery store (the big ones like Monoprix, Franprix, etc. should have them). These are common everywhere, including airports and train stations (at CDG international terminal, you can buy them at the Relay newspaper stand at the RER-B station). To add credit, dial #123# then find the "recharger" option and enter the 14-digit code.
Default data rateEdit
Without a data plan, internet is expensive at 0.50 € per MB.
Data feature packagesEdit
If you plan on going to a boutique to buy a SIM, you can purchase these packs there too. It is recommended that you load the recharge options page on your phone beforehand so you can show them exactly what you want. Some stores have employees who are not familiar with the packs or may not even know that data is available for pre-paid so it is helpful to show them the site, particularly if your French is not very good.
Les recharges maxEdit
|5 EUR||20 MB||1 week||1 hour of free calls, free SMS|
|10 EUR||100 MB||1 week||free calls, SMS, MMS|
|20 EUR||600 MB||1 month||free calls, SMS, MMS|
|30 EUR||2 GB||1 month||free calls, SMS, MMS|
All free calls, SMS and MMS are domestic only.
Les recharges internet mobileEdit
- 5 EUR: 150 MB in two weeks - line stays active for another month thereafter
- 10 EUR: 1 GB in two weeks - line stay active for another 6 months thereafter
You can buy several at a time and enter a new code to re-enable the feature once the old one expires.
For visitors and travellers Orange offers its Orange Holiday (formerly called Mobicarte Holiday). It is sold for 39.99 EUR and is valid for 14 days including:
- 2 hours of international calls from anywhere in Europe to anywhere in the world
- 1000 international SMS from anywhere in Europe to anywhere in the world
- 1 GB data within Europe (EU/EEA countries)
- Unlimited Orange Wi-Fi in France
If you still got an old active Mobicarte or need a recharge, they offer a recharge Orange Holiday for 20 EUR including 1 hour of EU calls, 500 interntl. SMS unlimited Orange Wi-Fr and 500 MB data, all vaild for another 14 days. Line stays active for another 6 months thereafter.
This data plan is for mobile phones and may or may not work on other gear. If you're interested in data for a WIFI hotspot or dongle, you would be better off with the Let's Go option (see below). P2P, VoIP and USENET are specifically banned. VoiP services will fail to initialize properly. There's risk getting your plan cancelled as well as the loss of any call credit remaining on your account if you use P2P, VoIP, or USENET services.
As for VPN, it may or may not work. There are examples when VPN worked, one of them is OpenVPN 2.1.1 on Windows 7 and VPN on iPhone worked in July 2012.
Supposedly you are to be notified by SMS as soon as it is activated but I have never received this in the 5 years I've had my SIM. The safest way to confirm an option is active is by looking at your account online .
Mobicarte SIM card credits expire after some time if no recharge is applied during that period. After registering your SIM for the first time and topping it up with credits, the SIM number will stay in operation for max. 6 months. You can check the expiration date online when you create an account, but you will probably also get an SMS stating the expiration date. If you'd like to keep your number active, add a small amount of credit before the expiration date and it'll be extended another 6 months.
Expiration of recharge credits depends on the amount. Also, recharge codes have a time limit before they must be used. For example, 10 EUR electronic recharge should be activated (i.e. added to account) within 15 days of purchase.
Mini, micro, nano SIM available
Tethering / WIFI-hotspot is not included in data usage (tested on iPhone and Android Galaxy 4S). iPhone will NOT allow tethering, and you are redirected to a purchase page (25 € for 1 GB, 30 days) if you try to enable it. The page must be accessed over cellular and not WIFI.
It is possible to achieve tethering on Android devices by using the WIFI hotspot in conjunction with a proxy app, e.g. proxy server by Ice Cold Apps. The use of a 3rd party tethering app on an Android phone, or a jailbroken iPhone may just get you around this.
Pochette Prêt à surfer (= Data-Only SIM) Edit
This SIM was previously called Let's Go and is the data-only SIM offer from Orange France to be used in a tablet, portable WIFI hotspot (MiFi), USB dongle or any other kind of modem only. Orange prohibits the use in a phone. It's not clear if this ban can be circumvented and how. When you are able to use this SIM in a phone, please add here how. For the meantime a mobile hotspot is recommended if you still want to use your phone.
SIM cards are available from Orange Boutiques throughout France (locator above), but not every boutique may have it in store. Just ask for the 'Pochette prêt à surfer'. They will want to know on what device you will use it and what SIM size you require. At the time of purchase in the boutique, you will need to provide a passport or driving licence which is a requirement under French law.
Starter pack costs € 14.90 and includes 2 GB valid for one month. It takes on average 24 hours to fully update the system with your details and during that time you will not be able to top up. However the original 2 GB will work as soon as you walk out of the shop.
Data feature packagesEdit
There are three values of recharges for domestic data and one for EU/EEA roaming data:
|10 EUR||1 GB||14 days|
|25 EUR||3 GB||31 days|
|40 EUR||5 GB||6 months|
|20 EUR||500 MB (for EU Roaming)||7 days|
All packages include unlimited Orange WI-FI from hotspots in France and 30 TV channels debited on the data volume. Orange lets you join its 4G/LTE network on high speed.
To obtain a recharge you must again visit the Orange Boutique and ask for a rechargement for the pochette. There may be some faffing about whilst they work out amongst themselves exactly what you want, but show them your SIM or documentation with your Orange internet number and they will soon get there. Often they will print out a sheet of paper for you which contains a telephone number for you to ring to activate the top up and a 14 digit top up number.
Topping up is also possible online once your new SIM card has been fully registered (go to the 'mon espace' section on the orange.fr website to set up your account). This seems to be possible for some non-French credit cards as well.
It is also possible to top up using vouchers for the standard prepaid phone service called Mobicarte. You can then convert the account balance online to Pochette packages. The Orange site is far from user friendly, so this is not recommended unless you are well versed in French. Top-ups are often available on eBay and may well prove to be a good option for you to save messing about in shops upon arrival. But you will pay a premium for this option in so much as you will be paying extra for the time of the seller to obtain the vouchers etc. Note, you can also buy pre-activated SIM cards on eBay.
Restrictions and allowancesEdit
This SIM card does not allow the use of Peer to Peer downloads eg. Torrents, or the use of some binary newsgroups . However for email, browsing and almost everything else it works just fine. You can receive SMS on your SIM which can be viewed in the control panel for your device, but the option to send SMS will not be available.
On the other hand, tethering is not restricted and VoIP is allowed. It seems the data SIM card stays valid for one year, vs. 6 months only for the Mobicarte without a recharge.
Orange Mobile HotspotEdit
Orange sells it's own portable 4G WIFI hotspot previously called Domino, now Coffret prêt à surfer. Currently it's a Huawei E5573. This allows you to set up WIFI for multiple devices, i.e. to get around the issue of not being able to tether with the Mobicarte, and you don't need to set up data service on your phone. Cost is 54.90 EUR for the 4G device including 3 GB valid for a month. Recharge with "prêt à surfer" vouchers (see above).
Authentication: the blurb inside says you need to provide authentication, i.e. fill in a form and send a photocopy of a passport to Orange. If you buy from an Orange boutique, they should activate it for you. If you get it from elsewhere, then you will have to mail off copies of your ID docs. The device is locked to Orange France and won't be of much use elsewhere unless you get it unlocked, but for less than one Euro you will be able to purchase an unlock code on Ebay.
In order to top up by phone, call 0800 224 from a mobile or landline. Free from Orange lines, a fee may be charged from others. You will be immediately asked by a female voice in French to enter your Orange number. This is the telephone number assigned to your SIM and normally begins with 06 or 07.
You will then be presented with two options, the first to top up by credit card. Ignore this, the second option is to top up using voucher. Press 2 on your keypad. The same voice will ask you for your 14-digit voucher number. Enter that and depending on which service you got connected to, you may have the number read back to you with the option to confirm or try again.
You will then have a confirmation in the same voice but with a triumphant timbre to it. The process should take about 30 seconds from start to finish. The top up should then be applied to your SIM and you will be ready to go.
Orange online account (Espace client)Edit
You will automatically have a personal account called Espace client on the orange.fr website, you can log onto your account using the SIM telephone number. For your first visit click on "identifiez-vous" on the top right corner of their site. Once done, you can edit your personal information, email address etc. You can even set up an Orange France email address if you like. It is important to note that you cannot top up online using a credit card that is not registered in France. But you can buy top-ups in the boutique using foreign credit cards.
- APN, Password and Username for Mobicarte: orange
- APN for Let's go: orange.fr Password and username: orange
SFREditSFR is the second largest network in France and the biggest rival of Orange. It used to belong to Vivendi, but has been sold to the cable company Numericable. It has good coverage nationwide in 2G, 3G and 4G/LTE similar to Orange. SFR is the local partner of Vodafone in France. 4G/LTE is not accessible for prepaid yet, but only to rolling contracts.
Their prepaid SIM is simply called la Carte. The starter pack called “Kit SFR la Carte” is available online to be send to a French postal address or at their shops (shop locator). The start-up price is normally 9.99 EUR, sometimes discounted in promotions, but it comes without credit in mini, micro or nano size.
When you buy it in their shops, let them activate it there showing your photo ID. Bought online or at other shops, you can activate it on their website or by calling 963 for free (in French only).
Recharges can be bought at many places like bureaux de tabac, Relay and big chains like Auchan, Carrefour, Leclers, FNAC. They can be bought online too, but you need at least an European credit card with a chip for payment. For an English recharge menu call 958. But it’s best to purchase your recharges at the automated top-up terminals in some SFR shops. Otherwise it may take up to 24 hours until the recharge actually is activated.
These recharge packs all include domestic calls, unlimited domestic SMS, a data quota and unlimited SFR WIFI:
|5 EUR||1 hour||20 MB||5 days|
|10 EUR||unlimited||100 MB||10 days|
|20 EUR||unlimited||600 MB||1 month|
|30 EUR||unlimited||2 GB||1 month|
Only one package is offered for data-only:
- 9 EUR including 1 GB in 7 days.
Data is cut off when quota is reached. Speed is 3G up to DC-HSPA (42 Mbps), but no 4G/LTE.
Like Orange and Bouygues, they have a tourist SIM for visitors. It’s sold for 24.99 EUR in total (that is 9.99 for the SIM and 15 EUR for a special top-up called Welcome recharge), is valid for 10 days and preloaded with:
- 1 hour of voice to France and Europe, the US and China
- 500 SMS to France and Europe, the US and China
- 500 MB of domestic data
- Unlimited SFR WIFI
All the recharges whether Ilimitées, Internet or Welcome can be renewed anytime to get more data or validity. No tethering or use in modems allowed, strictly for smartphones. The free WIFI must be subscribed once by calling 963 for free.
Prepaid data-only SIMEdit
SFR offers a prepaid data-only SIM for tablets and modems too. The starter kit is called “Kit prêt à surfer SIM standard”. It only comes in regular size SIM, but these can be cut. It’s sold for 9.90 EUR with 200 MB valid for 15 days.
It can be recharged with the “SFR Connecté Partout prepayée” vouchers:
- 3 EUR: 200 MB, 1 day
- 10 EUR: 1 GB, 7 days
- 35 EUR: 4 GB, 30 days
These recharges must be bought in the shops and loaded on the card on your SFR account online. Speed is up to DC-HSPA and 42 Mbps in 3G. Data is cut off when reached quota.
SFR also offers cheaper “forfaits sans engagement” = rolling contracts (see Basics above) for data in modems, routers or tablets. They can be terminated anytime. Unlike prepaid, they have access to 4G/LTE with speeds up to 115 Mbps. Free unlimited WIFI is included after calling 963.
The starter pack for “SFR Connecté Partout forfait sans engagement” is sold for 1 EUR only in their stores, when you make the rolling contract. You can add one of these three packages:
- 1 GB – 7.99 EUR per month
- 5 GB – 14.99 EUR per month
- 12 GB – 24.99 EUR per month.
For EU roaming on Vodafone networks, SFR offers these discounted weekly add-ons called Pack Séjour Internet:
- 500 MB - 9 EUR
- 1 GB - 15 EUR
The problem is like always that SFR likes to see a French credit card or bank account linked to it, though some SFR shops are willing to mark your payment method as "other" to allow you to come in and pay by cash or credit card in person. With international cards they accept at least American Express credit cards on your name as a confirmed payment method. If you only have a Visa or MasterCard from out of the country, your only option is to pay in store; for foreign cards paying over the phone is only possible with AmEx and not at all online.
Cancellation is not as easy as previously said; it is not possible online, you must call SFR customer service at 1023 (domestic landline or SFR mobile) or +33610001023 (from overseas). Wait for two French voice prompts, press 3 for tablets/mobile internet, press 4 for termination, press 2 to be directed to a SFR customer service person (whose English ability will be hit or miss). The cancellation process should take less than an hour, though instead of cancelling straight away the line will be set to automatically cancel in the next few days. It is advised to provide your address overseas as any refund of excess charges will be mailed in the form of a cheque. The dedicated English-language customer service line is only for La Carte customers.
- APN: sl2sfr /or/ slsfr /or/ wapsfr /or/ websfr - (if one does not work, try another)
- English speaking customer service: 1026 available Mon-Sat 8-20 hrs (this is for la Carte only)
Bouygues Télécom is the 3rd largest network operator in France. Unlike the other players, its 4G/LTE is mainly on 1800 MHz, 2600 MHz and 800 MHz which is open for all prepaid users without surcharge (coverage map.) Their old prepaid card Formule 20/20 has been discontinued in January 2015. They now only sell Card XL and Classique prepaid SIMs. The classic line doesn't include data. So it's not mentioned any further.
Prepaid Card XL Edit
Their prepaid line is available in their stores (store locator) with 12 months validity after the last top-up. Starter pack is sold for 10 € with around 4 € credit for calls. It can be topped by these three packs.
- 2 €: including; unlimited domestic text and voice, 500 MB data and 1 € for international calls, valid for 2 days - see remarks further below
- 10 €: including: unlimited domestic text and voice, 500 MB data and 5 € for International calls, valid for 10 days
- 20 €: including unlimited domestic text and voice, 500 MB data and 10 € for international calls, valid for 30 days
- 40€: including unlimited domestic text and voice, 2 GB data and 25€ for international calls, valid for two months
All packages include 4G/LTE speed, unlimited domestic calls and domestic texts. The bonus credit can be used for international calling. Recharging of 10 € or 20 € can be done online, by calling 630 or by buying a prepaid card in stores (e.g. 'tabac') in France. Be aware that the 2 € reload can only be topped up by a French credit card which must be added online or by calling 630. International credit cards do not work.
When topped up after the validity of the old package has expired, the new top up will be effective right away giving more validity. So you can topup 4 times 2 € for 2 days each and get 2 GB data for 8 € in a week (but only top up after 2 days or when the 500 MB data has been used, it does not add up). They give a bonus of 10 € for top-ups of more then 50 € within two consecutive months.
All of their other options are not accessible to foreigners without a French bank card or account.
More info Edit
- APN: mmsbouygtel.com (this is for web too, not only MMS)
- Bouygues Télécom blocks OpenVPN and some other protocols by deep packet inspection, so you won't be able to use those protocols, even when you're changing to non-standard ports.
- Website in French only
Free MobileEditFree Mobile shook the French market when it arrived on the scene in early 2012 with very low prices and new marketing methods.
Free Mobile has the smallest network and is still in the process of growing up: as of January 2015, the 3G coverage is above 75% of population whereas all of its other competitors cover 98+% of population. But as Free Mobile both uses the Orange network as a roaming network for 3G data, texts and voice and its own, the service is equal to Orange's and 3G speed is reported to be even faster than their competitors.
Free Mobile also offers 4G/LTE, but their network is the smallest right now with a low coverage (~50% of population). Take care: in their offers, you have plenty of data on their 4G plan, which is only activated if a 4G/LTE 2600 MHz enabled device is detected. If not, you will only have 3 GB of data on your plan. Free mobile is not roaming on the 4G LTE network from Orange, roaming only applies to their 2G and 3G networks.
Free Mobile owns a 15 Mhz band of 2600 MHz spectrum, allowing a theoretical 4G speed of 150 Mbps with compatible devices (LTE cat4). Download speed of 140+ Mbps have been reported. So Free Mobile can be a very good option if you have a LTE 2600 MHz enabled device.
Free mobile offers only two plans. Theses two plans can be either, prepaid or rolling contracts without commitment ("forfait sans engagement"). Please see the Prepaid vs Rolling contract section for details.
2 € plan:
- 2 hours of calls to France and landlines of lot of countries and mobile lines of a few countries;
- unlimited SMS to France from France;
- unlimited MMS in France;
- 50 MB of data (thereafter charged at 5 ct per MB which equates to 50 EUR/GB)
- automatic connection to EAP-SIM WiFi networks "Freewifi_Secure", emitted by all the set top boxes of the operator (more than 5M hotspots);
19.99 € plan:
- Unlimited calls to France and landlines of lot of countries and mobile lines of a few countries;
- Unlimited SMS to France from France & the EU;
- Unlimited MMS in France;
- 3 GB of data in 3G (Orange roaming + Free network); or 20 GB of data in 4G (Free only) if a compatible 4G device is detected (you can check the effective data allowance in your account);
- automatic connection to EAP-SIM WiFi networks "Freewifi_Secure", emitted by all the set top boxes of the operator (more than 5M hotspots);
- Pass Destination: 3 GB of 3G roaming data (debited from your national allowance) in all of the EU, Israel and Canada. You also get unlimited call & text roaming (to France and the roaming country). Roaming allowance is for max 35 days per country per calendar year. It's one of the best roaming options on the French market
On both plans, tethering is allowed. The SIM comes ready for all phones/dongles (in micro + mini size). A nano SIM is on offer when you order online or within stores / vending machine.
Prepaid plan compared to Rolling contract plan Edit
In both cases, there are no fines for cancelling early and no activation fees. All credit/debit cards, not limited to French issued ones, should function fine - though this is questioned by some forum users. (Automatic direct debit on a French bank account is also possible, as well as some other countries).
The prepaid option is only available from their automated vending machines located both in their "Free center" stores and "Mag press" shops (map). You won't have to worry about cancellation after your leave. This SIM card can be extended (only) online for another month (from month to month). If you decide to extend the validity, you will be charged on the credit/debit card that you have initially provided at the vending machine. It stays a prepaid plan, even after you extended it.
The prepaid SIM cards can also be changed online on your account to a rolling contract offer, but not changed back to avoid a written suspension of the contract.
The Rolling Contract is available either online or at a vending machine. In the case of a rolling contract be aware that you sign a legal contract in France with Free that needs to be terminated later unlike the other prepaid offers on this WIKI. To cancel the contract, you have to write a letter with your name, number and termination date to: Free Mobile, Résiliation, 75371 PARIS Cedex 08. Allow at least one week within France and two weeks from out of France for your cancellation to be processed.
- Getting a SIM card online and in store: This option is available only if you want a rolling contract, not a prepaid. The SIM card can be sent to a French postal address, or is sold at brick and mortar locations which can be found in Paris and other locations throughout France called "Free Centers" (locator: only at the (f) dots). Online default payment is by French bank account. To pay by debit/credit card, at "paiement de votre commande" on the right hand side under the box there is a link which says "payer par carte bancaire". Click it and it will then change the box to one that allows you to enter the details of any credit/debit card. Your bank or credit card company may charge a transaction fee for using this.
- Vending machine: More than 898 vending machines called bornes are available as of January 2015 in Free stores and in Maison de Press / Mag Press stores (locator). They sell both rolling contracts and one-month prepaid plans. Using the automated machine, you will once pay a 10 € fee on top of the plan for the distribution system. Be sure to get the correct SIM size for your phone because reissuing the SIM costs 5 €. Out-of-France credit cards are accepted.
- APN: free
- Website in French only
La Poste Mobile Edit
La Poste Mobile is the MVNO of the French Postal System called La Poste. It uses the network of SFR in 2G, 3G and 4G/LTE (for details see SFR). It is sold in more than 10,000 postal offices (bureaux de poste) throughout the country, where you can find top-up vouchers too.
Prepaid Card Edit
Their prepaid cards are sold in two different tariff lines called classique (classic) and international. While the international card gives better rates for international calls, it doesn't contain data. Only the classique line can be loaded with data and both lines can't be mixed. Start-up price is 9.90 € with 5 € credit included. Top-ups can be found at post offices and many press kiosks.
Data feature packs Edit
All data packs for the classic line are matched with a recharge. There are again two lines of vouchers: recharges triplées and recharges illimittées. Again, only the triple recharges contain data:
- 10 EUR: 100 MB and free domestic calls and texts in 10 days
- 20 EUR: 300 MB and free domestic calls and texts in 30 days
- 30 EUR: 2 GB and free domestic calls and texts in 30 days
Calls are limited to 129 per month with 3 hrs max., SMS to 250 per month. Data is on 4G/LTE too, but limited to 14.4 Mbit/s. All data use outside of the recharge packs is charged at 0.50 € per MB.
More info Edit
- APN: sl2sfr
- La Poste also sells forfaits, but not to foreigners
LeFrenchMobile managed by the Transatel group runs on the good Orange network on 2G and 3G but not 4G/LTE and it's an MVNO designed for foreigners travelling to France. Its customer service is in English, Arabic and French. Their website is also available in Russian, Japanese and German.
The SIM cards are available in 3 types (nano as well as a combined mini/micro SIM). Furthermore it is possible to buy 3G USB dongles and WiFi hotspots such as AutoBox and HomeBox with SIM cards included.
Purchase is only online via their website. Delivery is free within the European Union and €2 to the rest of the world. Payments can be made with any international Visa or MasterCard. Top-up online through their website.
Data SIM Edit
Their Data SIM can be used in tablets, smartphones and laptops. Purchase price for the SIM is €19 with 1GB included valid for 30 days. These following top ups are available:
|€ 5||200 MB||
|€ 15||1 GB||30 days|
|€ 38||3 GB||30 days|
Euro SIM Edit
EuroSIM is available for calls, texts and internet data. Purchase price is €15 which includes 2 hrs of calls to other LFM users, or 1 hr of calls in France and the rest of the EU (and many more world countries) or 171 texts. You can also get the SIM at € 30 to have more value included and benefit from their free SIM offer.
Top-up online or in Tabac shops and newsagents that sell Paysafecards. A bonus credit is given to any online top-up over € 25. Any credit for the EuroSIM has no expiry date.
These following data packages are available (for domestic use in France only):
|€ 5||200 MB||15 days||FR200|
|€ 15||1 GB||30 days||FR1GB|
|€ 38||3 GB||30 days||FR3GB|
To activate a data bundle text one of the codes above to 22213. European Data bundles are also offered (see European Union section).
- APN (for Data SIM): mobiledata
- APN (for Euro SIM): netgprs.com
- Username and password: tsl
- SIM cards have a 'Refer a Friend' scheme which can get an existing client and a new client credit € 20 bonus credit to share. To do this send an email with both names and numbers to email@example.com within 14 days of the sale of the new SIM card
- Though their prices may be higher than SIM cards bought within the country, their products can be ordered from overseas and will be delivered already activated to any foreign postal address. Arriving in France, they can be used right away without having to activate them first.
Lebara MobileEditLebara mobile is a British-based MVNO with operations in several countries. In France, they resell Bouygues Télécom's service in 2G and 3G only. The website and customer service are available for a change in both French and English, making it a good choice for those with limited French language skills.
Lebara mobile SIM cards can be ordered free of charge through Lebara's website, mailed to a French postal address. Some users report that after a delay of 1-2 weeks, they may be mailed to a foreign address too, if it is typed into the online form. Alternatively, they can be purchased for 10 EUR (including 5 EUR of credit) from many French tabacs (tobacconists and kiosks), including the Relay outlets for instance at CDG airport. Print-your-own Eurostar tickets include a voucher for a free SIM with € 1 of credit and 100 MB in a couple of shops at the Gare du Nord station in Paris. Recharges are available through the same channels or by international credit card online. The SIM is a dual-cut standard and micro SIM, nano SIMs are available on request. Credit lasts from 30-90 days depending top-up amount. SIM cards that have not been used or topped up for 90 days will expire.
New SIM cards must be activated by providing an email address, phone number, and ID number (e.g passport). Foreign details are accepted. SIM cards ordered online and received on mail will be pre-activated as the phone company has these details from the online form. SIMs bought from a shop can be activated by calling 2333 from your phone. This activation should be instant. You can select English on the voice menu (option 2). When you activate your SIM you are requested for your name, passport number and address. You can ask on the same call to buy your data package or any additional asistance.
Data feature packagesEdit
These 30 day packages are on offer:
|Data Volume||Price||Activation Code|
|500 MB||4.99 EUR||WEB500 to 22241|
|1 GB||7.99 EUR||WEB1G0 to 22241|
|3 GB||19.99 EUR||WEB3G0 to 22241|
All packages renew automatically if there is credit. To stop, send <Package Code>*STOP to 22241. Default data rate outside packages is 0.15 EUR per MB.
When adding funds to the account, among the "free bonuses" is data (valid for 30 days):
- top up of €10 gives 100 MB free as bonus
- top up of €20 or more gives you 1GB free as bonus
- APN: fr.lebara.mobi
- User: wap
- Password: 1234
You can order your SIM card from an existing member through the links below and get the SIM card for free (instead of 1 € in physical stores) plus a 5 € credit. The member also receives 5 €. Delivery takes about 2 to 3 days to a French postal address. For international addreses just enter your city and country in the "city" field. The SIM will be posted with both your country and "France" in the address, but will be delivered to the correct address. For European Union countries delivery takes about 7-10 days.
Here are links. (Contributors to this page are encouraged to add additional links below the existing links for a healthier proposition.) Readers are encouraged to pick a link randomly:
- Check credit balance and data allowance: *133#
- Support line: 2300 (option 2 on voice menu for English), support chat on the website ("Chat en ligne", ask for English language)
- Website: switch to English on top left
LycamobileEditLycamobile is the biggest competitor of Lebara (see above) on the ethno market from Britain. It has a very similar prepaid offer like Lebara and acts as a MVNO on Bouygues Télécom's network in 2G and 3G too. The website and customer service are available in both French and English, making it a good choice for those with limited French language skills. Lycamobile actively blocks tethering from iPhones as well as Android phones and also 3G modems. The only way to use Lycamobile is on a smartphone.
Lycamobile SIM cards can be ordered free of charge through Lycamobile's website, mailed to a French postal address. Alternatively, they can be purchased from many French tabacs (tobacconists and kiosks) and chain stores including Relay, Monoprix, Carrefour and others (store locator). Recharges are available through the same channels or by international credit card online. PIN codes need to be entered in your phone like this: *131*<PIN>#. The SIM is a dual-cut mini and micro SIM, nano SIMs are available on request. Credit lasts from 30-90 days depending top-up amount. SIM cards that have not been used or topped up for 90 days will expire.
New SIM cards must be activated by calling 323 (in French) from your phone or online here (in English) providing a mail address, phone number, and ID number (e.g. passport).
Data feature packagesEdit
Default data rate outside of packages is 0.09 € per MB.
|Data Package||Price||Data||Time||Activation Code|
|WebPass 100||2.99 €||100 MB||14 days||29100 to 3535|
|WebPass 500||4.99 €||500 MB||30 days||29250 to 3535|
|WebPass 1000||11.99 €||1 GB||30 days||81000 to 3535|
|WebPass 3000||29.99 €||3 GB||30 days||15300 to 3535|
- APN: data.lycamobile.fr
- User: lmfr (that's lowercase L, not capital i)
- Password: plus
- Check credit balance and data allowance *131#
- Support: 322 (for 0.15 EUR/min), in English 9am - 9pm (- 6pm on weekends)
- It does not seem possible to tether with Android. Not even with a rooted phone! NB: Their terms and conditions exclude tethering explicitly and Lycamobile is known to block it.
- Cheap data roaming bundles are offered to most neighboring countries and more. For details see Euro5.
- Website switch to English on top left "Langue"
Réglo Mobile (formerly Leclerc Mobile) Edit
Réglo Mobile, previously known as Leclerc Mobile, is the MVNO of the French retail chain E.Leclerc. It operates on the network of SFR in 2G and 3G and partly on 4G/LTE too (for coverage see SFR). While it sells forfaits (plans) like many other operators, it stays strictly on a prepaid basis. Therefore it doesn't need to be linked to a French bank card, but can be loaded by cash too. It gives great rates, but has some restrictions summed up at the end.
Start up Edit
The SIM card is exclusively sold at the stores of the E.Leclerc chain, especially in their hypermarkets (= mega stores) (for a store locator: click on trouver un magasin). It costs 10 € for the default rate MINI+ with 5 € credit. All the different forfaits shown below are offered too. For a start, they are each sold with a 5 € surcharge for the SIM and remain valid for the rest of the calendar month. Mini, micro and nano sizes are available.
You can buy the starter online too to be sent to a French postal address. But you should better buy it in a store as you can register your SIM at the point of purchase showing your ID. Bought online, you need to mail them an ID form and a copy of your ID within 15 days or your line will be suspended.
For top-ups you can link your account to a French bank card or bank account only or you need to go back to an E.Lecerc store where you can top up 3 - 200 € at the check out by cash. You can choose direct load or a voucher. A topped up balance will stay valid forever, but a printed voucher needs to be redeemed within 3 months.
To check your balance, send an empty SMS to 950 or check your personal account (called Espace client).
Default rate: Mini+ Edit
Their default rate for voice, text and data is called MINI+. It's on 2G and 3G only and valid, when no other plan is booked. Data is at a low 5ct per MB. But they charge a minimum consumption fee of 1.50 € per calendar month. This will be completely credited on your consumption.
But if there is no usage, 1.50 € will be charged at the 1st of each month. If you are running low on credit, your line will be suspended after 90 days.
Combined plans: Forfaits Réglo Edit
The forfaits (plans) of Réglo offer much better rates and are not postpaid like with other operators. They stay strictly prepaid and are charged from your account. Réglo has a strict billing cycle according to calendar months. The plan is debited on the 1st of the month (or at purchase of the starter pack) and runs for the rest of the calendar month. Their combined plans can be customized according to your anticipated usage and can be changed for every month. But you must do this online on your account by the last day of the previous month. If you don't change them, they will auto-renew. These monthly plans are offered:
|Value||Data Volume||max. Speed||domestic Voice|
|7.95 €||500 MB||3G||3 hours|
|9.95 €||1 GB||3G||3 hours|
|14.95 €||2 GB||4G/LTE||unlimited|
|18.95 €||3 GB||4G/LTE||unlimited|
|24.95 €||5 GB||4G/LTE||unlimited|
All plans include unlimited domestic SMS. They can be changed only online in the previous for the following month. If you are running low on credit having booked a plan, your line will be suspended on the 28th of the month.
You can upsize your data during the running month by adding data add-ons which are called Rallonges:
- 100 MB add-on: 2 €
- 500 MB add-on: 5 €
These add-ons can be booked several times either online on your account or by calling 437. They cummulate but won't roll over to the next month. Their max. speed depends on the max. speed of the original plan.
While their rates look great at first sight, you should be aware of certain disadvantages:
- You need to go an E.Leclerc hypermarket for purchase and top-up (not having a French bank card). They are inconveniently located in industrial areas out of town. This may be an option travelling through France by car. But it's no choice for a Paris weekend as there are no stores within the city limits of the capital.
- While their plans are strictly prepaid and can be customized, they stay linked to a calendar month. This makes them quite inconvenient for short-term users.
- They have a very rigid suspension policy of the SIM. If you are running low on credit, your SIM will be switched off very soon. Remember, you can't top up from abroad without a French bank card. So they are impossible to be maintained for another visit.
- In their T&Cs they ban modem use (this probably includes tethering), VoIP, P2P and even Newsgroups.
More info Edit
- APN: wap66
Virgin Mobile Edit
Virgin Mobile started in France 2007 as a MVNO on Orange. It used to roam on SFR and Bouygues in the meantime. In 2014 it was acquired by Numericable who also owns SFR network. From 2015 on it solely uses SFR’s network. 4G/LTE is not opened for prepaid yet, but for contracts and coverage is only at 50% in 2015 (see SFR above).
Virgin Mobile sells prepaid cards with inflated prices for data and much cheaper contracts (forfaits) which can or cannot be suspended (forfaits sans engagement, forfaits bloqués). Unfortunately, all forfaits remain inaccessible to foreigners who don’t have a French bank card or account. For this you need to live in France. This is why we don’t list their contracts. This exclusive policy was confirmed by their customer support in 2015. Anyone who can get a contract (not a prepaid card) without a French payment system, will please report this to us.
Prepaid Card Edit
You can choose between three prepaid tariff lines called Illimiday, Very Long and Very Much.
Data Feature Packages Edit
Data outside of packages is 0.10 € per MB. For every recharge you get a certain data allowance depending on the tariff line which you have chosen.
|€ 5||50 MB - 50 days||50 MB - 50 days||n.a.|
|€ 10||100 MB - 15 days||100 MB - 30 days||100 MB - 15 days|
|€ 20||200 MB - 30 days||200 MB - 90 days||300 MB - 30 days|
|€ 30||300 MB - 30 days||300 MB - 180 days||500 MB - 45 days|
|€ 50||500 MB - 30 days||500 MB - 1 year||1 GB - 60 days|
Recharge vouchers are available at their stores and a lot of other outlets. Online top-up is available too for French bank cards. Because of their inflated prices, you should better turn somewhere else.
Modem use, VoIP, peer-to-peer, newsgroups and spam (!?!) are all prohibited.
More info Edit
- Check credit: #144*
- APN: virgin-mobile.fr
Bienvenue Telecom Edit
They provide access through a Mifi router called "miniBox" establishing a Wi-Fi connection. Up to 10 devices can be connected on a 4G/LTE connection in France. The miniBox is delivered within three hours by express anywhere in Paris, in two days anywhere in France. After the rental, it need to be returned by mail.
|1 month||€ 150|
|1 week||€ 50|
|1 day||€ 10|
Standard delivery is 6 €, by express 9 €. Internet plan comes with a FUP of 1 GB per day. Beyond this limit you can still use the service without any additional fees but it will be throttled. MiniBox has a minimum autonomy of 6 hours in intensive use.
Bienvenue has a partnership with Bouygues Télécom and uses their network in 2G, 3G and 4G/LTE. For coverage information, please refer to Bouygues above.
- Website: http://bienvenuetele.com
Cellhire offers a data SIM card for France for rental (as well as for other countries). It's a 4G French data SIM card with 3 GB or 6 GB of data on a 30 day rolling contract on the Orange network (for coverage see Orange above). When the data bundle runs out, the speed is reduced but you can continue to use data at no extra charge.
- 3 GB, 30 days rolling rental contract: £29.99
- 6 GB, 30 days rolling rental contract: £64.99
A 3G MiFi device can be added for £10 or a 4G MiFi device for £19. You'll need to pay £10 in advance as a refundable deposit.
Delivery is available to the UK for £4.99 and includes return delivery. To other countries, rates may be higher, check with them. The 30-day rolling contract continues until you return the MiFi with SIM card.
- Website: Cellhire.co.uk
dataroamEditDataroam provides an international SIM card rental service in France (as well as in other countries). They sell French data SIM cards which give data for a period of 30 days on a rolling contract basis on the Orange network. There is an additional £10 set up fee. The data plan cannot be used in a smartphone without heavy surcharges, but only in tablets, Mifis and dongles.
- 3 GB, 30-days rolling contract, 3G-only, not for smartphones: £45
- 6 GB, 30-days rolling contract, 4G, not for smartphones: £69
- 10 GB, 30-days rolling contract, 4G, not for smartphones: £79
- unlimited data for Blackberrys only, 30-days rolling contract, 3G-only, only on Blackberry APN: £29.99
The data SIM card can be sent to any UK or French address. You will need to provide proof of ID and the SIM card needs to be returned to conclude the rental contract.
- Website: Dataroam.co.uk
Moxx rents out mobile WIFI hotspots (4G Mifis) on a short term basis for travellers in France (from 3 days up to 6 months) with internet access. Their Mifi is only 9 * 6 cm of size and allows to connect up to 10 devices. You can order online via www.moxx.fr .
They've got 2 offers: the first one with 4G speed and a 20 GB limit (after which speed will be throttled) for a flat rate at 6.99 € per rental day. The second one with 4G+ speed and a 50 GB limit in France and 3 GB roaming data in Europe for 9.99 € per day.
|Rental Period||Plan A||Plan B|
|1 month||€ 131||€ 186|
|2 weeks||€ 69||€ 98|
|1 day||€ 6.99||€ 9.99|
Delivery is by mail within France, takes up to three days and is free if you rent for at least one week, otherwise for 7 €, rendez-vous delivery within Paris for 9 € or by express (means same day delivery) for 24 €. Return is by mail in an insured, prepaid and registered envelope.
Moxx connection uses the network of Bouygues Télécom (coverage see above) in up to 4G where available and allows VoIP. Their internet has a Fair Use Policy of 20 GB or 50 GB (for the rental period) after which speed will be throttled to GPRS speed.
- Website: https://www.moxx.fr
- via Whatsapp / Viber: +33 652 000 659
MY WEBSPOT Edit
MY WEBSPOT rents pocket WiFi routers which allow travellers to stay connected.
Clients can order online on my-webspot.com. The hotspot including SIM card can be delivered everywhere in Europe in 24 hours, or customers can stop by MY WEBSPOT office next to Madeleine area in Paris. Standard delivery in France is 7€, to or from Europe 15 €, to and from Europe 25 € and by express in Paris for 25 €.
The 3G hotspot can be shared by up to 5 devices and battery lasts for 6 hours. On the 4G hotspot 10 devices can share for 8 hours. My Webspot uses the Bouygues Télécom network in up to 3G or 4G/LTE depending on plan.
A prepaid envelope is given for the return and can be used from everywhere in France or Europe. A deposit of 60 € for a 3G device and 120 € for a 4G device is debited on your credit card, if you don't return the device.
The fares are flat:
|500 MB/day||1GB/day||"Unlimited" data||"Unlimited" data|
|in France||in France||in France||in "Europe"|
|5 € per day||7.5 € per day||9 € per day||10 € per day|
|max. 3G+||max. 4G/LTE||max. 4G/LTE||max. 4G/LTE|
FUP for the "unlimited" plan in France is 32 GB for rentals below 20 days and 50 GB above. For the "unlimited" "Europe" plan its 10 GB in "Europe" plus 10 GB in France for rentals below 15 days and 20 GB in "Europe" and 20 GB in France above. Speed will be throttled beyond. Note that "Europe" covers EU and EEA countries only.
Travel Wifi rents personal WIFI hotspots (also called Mifis) giving up to 4G connection on the Bouygues Télécom network (for coverage see above).
To rent the mobile hotspot, book it on their website. The hotspot is delivered via regular mail in France to any French postal address for 6 € or by courier services within Paris for 10 € and 25 € in the rest of France. Clients can also choose to pick up their device at Travel Wifi's office in Paris city center themselves. Once you have received your hotspot, the connection is unlimited in up to 4G speed! The WiFi signal can be shared with up to 10 devices at the same time. The return is in a provided prepaid envelope, that you need to drop in a mailbox to conclude the rental.
They have charges according to the rental duration. Here are some price quotes:
- 3 days: 30 €
- 1 week: 56 €
- 20 days: 140 €
- 1 month or more: 6 € per day