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BasicsEdit

Providers Edit

There are 4 physical network operators (MNOs) in France which are listed according to history and their number of subscribers:

  • SFR (by Numericable)

Other providers are virtual mobile operators (MVNOs) or other resellers of the MNOs. You may notice, that prices for data on prepaid are somewhat higher in France than in most other European nations. This is because many locals prefer contracts (called forfaits, see below) to prepaid SIM cards. Unfortunately, most operators ban foreigners from subscribing to a contract. You'll need to have a French payment system for it. That's why the contracts of many providers like B&You, Sosh, and those of most MNOs can't be listed here as we don't list options which are inaccessible to foreigners.

CoverageEdit

2G (= GSM, GPRS, EDGE) is on 900 and 1800 MHz, 3G (= UMTS, HSPA, HSPA+ and DC-HSPA+) is on 900 and 2100 MHz. According to the telecom authority (l'ARCEP), Orange and SFR both cover 99 % of the population, Bouygues is at 97% and Free Mobile at 93% of the population (not counting the roaming agreement with Orange). In practice, France has a 3G coverage in urban areas and most parts of the countryside. Some rural places with few inhabitants may only have EDGE. 

In some rural areas the "F-CONTACT" network is shown, which is a common 2G/3G network of all four operators in the countryside that can be used without additional fees. 

Up-to-date coverage maps in 2G, 3G and 4G provided by the network operators can be found here:

There is also a map of all base stations by all carriers in France together with the frequency they are transmitting at. If you know where you will be located, you can check this map and see which carriers have base stations closest to you.

Orange continues to show the best network quality in France, followed closely by Bouygues Telecom and SFR, with Free Mobile still trailing, according to the latest tests by regulator ARCEP published in 2016.

The four MNOs have rolled out their 4G/LTE nationwide. 800 MHz mostly in the countryside, 1800 MHz and 2600 MHz in the cities are used. 700 MHz (B28) is progressively being added, after having left by digital TV. From 2017 the 2100 MHz band can also be used for LTE.

Network 2G 3G 4G
Coverage

Popul.

Area

Popul.

Area

Popul.

Area

Orange >99% 98% >99% 98% 92% 65%
SFR >99% 93% >99% 95% 91% 65%
Bouygues 99% 90% 99% 90% 90% 61%
Free >99% 97% 91% 70% 82% 48%

Data according to ARCEP, July 2017

SIM card activationEdit

Activating a SIM card on a network may take up to 48 hours. You will need to show a photo ID at point of purchase to activate SIM cards in France, as it is a legal requirement. A passport or driving licence usually suffice.

Rolling Contracts (forfaits sans engagement)Edit

This French particularity called "forfait sans engagement" = rolling contract or auto-renewing monthly offer is featured in the following articles and needs some explanation for non-French visitors. A rolling contract is a kind of hybrid tariff between pre- and post-paid: You pay in advance and have cost control like prepay, but you have to enable an automatically recurring payment system known as auto-pay in the US. This can be linked e.g. to a French bank account or sometimes to an international credit card. But the contract can be terminated at any time by free will. You can change the plan monthly, but usually you can't turn off automatic plan renewal completely to pause. That means that you have to pay a certain amount every month, even if you don't use the SIM card at all that specific month.

These rolling contracts normally give you a much better rate for data in France than regular prepaid cards. The problem is the payment system that is often not accessible to foreigners without French credit cards or bank accounts. Creating a French payment system will set you back more than 40 EUR. To draw a line here, offers which are confirmed to have been purchased at least by a single non-French payment system are shown while providers requiring French-only requisites are taken off the list. Please have this in mind, when you add an offer, that it needs to be accessible for foreigners too.

EU flag
France is part of the EU, where from June 2017 new international roaming rules are enforced. In most European countries you can now 'roam like at home' at domestic rates rather than excessive roaming rates.

Some French providers apply the new regulations, but large data plans may be capped and others have stopped offering international roaming at all for their prepaid products. For specifics about the new regulation check European Union chapter and every provider below.


SummaryEdit

The French section has been restructured to be in line with other countries. The first part consists of the 4 MNOs in the order described above. This is followed in the 2nd part by all resellers, MVNOs or other providers listed in alphabetical order. The last part is devoted to rental agencies, again sorted in alpha order, who rent SIM cards, routers or other devices for those travellers who prefer to rent.

(1) Network operators (MNOs):

  • Orange: prepaid voice/data SIM card (Mobicarte), prepaid data SIM card (Pochette prêt à surfer)
  • SFR: prepaid voice/data SIM card (La Carte), prepaid data SIM card (Kit á surfer)
  • Bouygues Télécom: prepaid voice/data SIM card (Carte XL)
  • Free Mobile: contracts, either rolling (forfait sans engagement) or prepaid for one month only (prépayé)

(2) Resellers (MVNOs):

  • La Poste Mobile: prepaid voice/data SIM card (Carte prépayée classique)
  • Le French Mobile: prepaid voice/data SIM card (Euro SIM), prepaid data SIM card (Data SIM)
  • Lebara: prepaid voice/data SIM card
  • Lycamobile: prepaid voice/data SIM card
  • Réglo Mobile: prepaid voice/data SIM card (Carte prépayée, forfaits)
  • Syma mobile: prepaid voice/data SIM card (Carte prépayée)
  • Vectone mobile: prepaid voice/data SIM card (Carte prépayée)

(3) Rental Agencies:

  • Bienvenue WiFi: WIFI router rental
  • INSIDR Paris: Smartphone rental
  • MY WEBSPOT: WIFI router rental
  • Travel Wifi: WIFI router rental

The order of this listing does not represent any kind of ranking or recommendation. There are other MVNOs too (list), but they don't offer good data rates so far.

OrangeEdit

Orange logo
Orange S.A., formerly France Télécom S.A., is a French multinational telecommunications corporation. Back in history, France Télécom was the French public operator. Nowadays it is still the market leader with the best coverage (94% of population in 4G/LTE as of October 2017) and the most subscribers, including extensive coverage of tourist areas (beaches / ski resorts) and transport corridors (high speed train lines, motorways). 4G/LTE is accessible for all prepaid plans.

Mobicarte (Voice & data SIM)Edit

This is the Orange prepaid SIM card that allows making calls, sending SMS and internet usage in 2G, 3G and 4G/LTE.

You can buy Orange prepaid Mobicarte SIM online from sites like velonomad.com, although this is much more expensive. On the other hand you get your number, before you depart and your card is activated to use your service as soon as you arrive.

To buy a SIM from an Orange Boutique (store locator) in France for 3.90 EUR, you must bring your ID card or passport to register. Triple-cut mini, micro, nano SIM are available. The bonus of that is that the card will work straight away and has 5 EUR credit. If you buy from anywhere else, you will have to send in a copy of your ID and it can take several days to be able to access data. Be warned that Orange Boutiques may be crowded and you can't just grab an item off the shelf and activate it yourself. It may take an hour or more of waiting before you get assistance to set things up.

Dialing #123# for the first time gives you a menu of options on the Welcome / Information ("Accueil") screen. Here you see some options with offers, an entry to access a sort of account overview / usage ("suivi conso"), one to enter Mobicarte top-up codes called recharges ("recharger"), and finally where you manage your account's features ("Mon espace"). If you don't know French, it can be a bit daunting as it seems every menu presents options you can purchase. It is definitely over-complicated, just as every French site. To add credit to your SIM, buy one of the classic recharge vouchers "Les recharges classiques" from a tabac shop, magazine shop, or grocery store (the big ones like Monoprix, Franprix, etc. should have them). These are common everywhere, including airports and train stations (at CDG international terminal, you can buy them at the Relay newspaper stand at the RER-B station). To add credit, dial #123# then find the "recharger" option and enter the 14-digit code.

Default data rateEdit

Without a data plan, internet is very expensive at 0.50 € per MB.

Data feature rechargesEdit

If you plan on going to a boutique to buy a SIM, you can purchase these packs there too. It is recommended that you load the recharge options page on your phone beforehand so you can show them exactly what you want. Some stores have employees who are not familiar with the packs or may not even know that data is available for pre-paid so it is helpful to show them the site, particularly if your French is not very good.

Since 2016, 7 million hotspots of Orange Wi-Fi in France and the French Caribbean are added for free (locator). To obtain your free password you need to dial #125#.

Les recharges maxEdit

Price Data Validity Extras
5 EUR 20 MB 7 days 1 hour of calls, unlimited SMS
10 EUR 200 MB 10 days unlimited calls, SMS, MMS
20 EUR 1 GB 30 days unlimited calls, SMS, MMS
30 EUR 3 GB 30 days unlimited calls, SMS, MMS

All included calls, SMS and MMS are valid domestic and for roaming in the EU.

Les recharges internet mobileEdit

These top-ups are available:

  • 5 EUR: 300 MB for one week - line stays active for another month thereafter
  • 10 EUR: 1 GB for two weeks - line stays active for another 6 months thereafter
  • 25 EUR: 3 GB for one month - line stays active for another 6 months thereafter

You can buy several at a time and enter a new code to re-enable the feature once the old one expires.

Orange HolidayEdit

For visitors and travelers Orange offers its Orange Holiday (formerly called Mobicarte Holiday). It's sold for 39.99 EUR and is valid for 14 days including:

  • 120 minutes of international calls from anywhere in Europe to anywhere in the world
  • 1000 international SMS from anywhere in Europe to anywhere in the world
  • 10 GB data within Europe (all EU/EEA countries)
  • unlimited Orange WiFi in France

If you have problems connecting to Orange's WiFis, you should download their app "mon réseau" for Android or iOS from the app stores which is however geo-restricted.

If you still got an old active Mobicarte or need a refill, they offer a recharge Orange Holiday for 20 EUR including 1 hour of EU calls, 500 interntl. SMS, unlimited Orange WiFi and 500 MB data, all valid for another 14 days. Line stays active for another 6 months thereafter.

Restrictions Edit

This plan is for mobile phones and may or may not work on other devices. If you're interested in data for a WiFi hotspot or dongle, you would be better off with the Pochette prêt à surf option (see below). P2P, VoIP and USENET are specifically banned. VoiP services will fail to initialize properly. There's risk getting your plan cancelled as well as the loss of any call credit remaining on your account if you use P2P, VoIP, or USENET services.

As for VPN, it may or may not work. There are examples when VPN worked, one of them is OpenVPN 2.1.1 on Windows 7 and VPN on iPhone worked in July 2012.

Supposedly you are to be notified by SMS as soon as it is activated but users have never received this in the 5 years they had their plan. The safest way to confirm an option is by looking at your account online .

ExpirationEdit

Mobicarte SIM card credit expires, if no recharge is applied during this period. After registering your SIM for the first time and topping it up with credits, the SIM number will stay in operation for max. of 6 months. You can check the expiration date online when you create an account, but you will probably also get an SMS stating the expiration date. If you'd like to keep your number active, add a minimum 10 Euro recharge before the expiration date and it'll be extended another 6 months.

Expiration of recharge credits depends on the amount. For example, 10 EUR electronic recharge should be used within 12 days of adding to the SIM. Topping up further extends existing credit to match the new credit. Also, recharge codes have a time limit before they must be added (up to 2 years, read the ticket).

TetheringEdit

Tethering / WiFi-hotspot use is not included in data usage (tested on iPhone and Android Galaxy 4S). iPhone will NOT allow tethering, and you are redirected to a purchase page (25 € for 1 GB, 30 days) if you try to enable it. The page must be accessed over cellular and not WiFi.

It is possible to achieve tethering on Android devices by using the WiFi hotspot in conjunction with a proxy app, e.g. proxy server by Ice Cold Apps. The use of a 3rd party tethering app on an Android phone, or a jailbroken iPhone may just get you around this. Even apps like FoxFi are hit or miss with being able to use other devices through a hotspot (Facebook worked, but not other apps).

Pochette Prêt à surfer (= Data-only SIM) Edit

This SIM was previously called Let's Go and is the data-only SIM offer from Orange to be used in tablets, portable WiFi hotspots (MiFis), USB dongles or any other kind of modem only. Orange prohibits the use in a phone. It's not clear, if this ban can be circumvented and how. When you were able to use this SIM in a phone, please add here how (see next paragraph). For the meantime a mobile hotspot is recommended, if you still want to use your phone.

SIM cards are available from Orange Boutiques throughout France (see locator above), but not every boutique may have it in store. Just ask for the 'Pochette prêt à surfer'. They will want to know on what device you will use it and what SIM size you require. At the time of purchase in the boutique, you will need to provide a passport or driving licence which is a requirement under French law.

Starter pack costs € 14.90 and includes 5 GB valid for one month which is a good deal. It takes on average 24 hours to fully update the system with your details and during that time you will not be able to top-up. However at least 2 GB will work as soon as you walk out of the shop and the rest will be added soon.

Data feature packagesEdit

There are three values of recharges for domestic use incl. EU roaming:

Value Data Validity
10 EUR 1 GB 14 days
25 EUR 3 GB 31 days
40 EUR 5 GB 6 months

All packages include 4G/LTE and unlimited WiFi from Orange hotspots in France. To log-on visit this site or use the app Mon Réseau for Android or iOS.

To obtain a recharge you must again visit the Orange Boutique (or some Bureaux de Tabac or Relay) and ask for a rechargement for the pochette. There may be some faffing about whilst they work out amongst themselves exactly what you want, but show them your SIM or documentation with your Orange internet number and they will soon get there. Often they will print out a sheet of paper for you which contains a telephone number for you to ring to activate the top-up and a 14-digit top-up number.

Topping up is also possible online once your new SIM card has been fully registered (go to the 'mon espace' section on the orange.fr website to set-up your account). This seems to be possible now for at least some non-French credit cards as well.

It's also possible to top-up using vouchers for the standard prepaid phone service called Mobicarte. You can then convert the account balance online to Pochette packages. The Orange site is far from user friendly, so this is not recommended unless you are well versed in French. Top-ups are often available on eBay and may well prove to be a good option for you to save messing about in shops upon arrival. But you will pay a premium for this option in so much as you will be paying extra for the time of the seller to obtain the vouchers etc. Note, you can also buy pre-activated SIM cards on eBay.

Restrictions and allowancesEdit

This SIM card does not allow the use of Peer to Peer downloads eg. torrents, or the use of some binary newsgroups . However for email, browsing and almost everything else it works just fine. You can receive SMS on your SIM which can be viewed in the control panel for your device, but the option to send SMS will not be available.

On the other hand, tethering is not restricted and VoIP is allowed. It seems the data SIM card stays valid for one year, vs. 6 months only for the Mobicarte without a recharge.

Orange Mobile HotspotEdit

Orange sells its own portable 4G WIFI hotspot previously called Domino, now Coffret prêt à surfer. Currently it's a Huawei E5573 also called Airbox. This allows you to set up WiFi for multiple devices, i.e. to get around the issue of not being able to tether with the Mobicarte, and you don't need to set up data service on your phone. Cost is 59.90 EUR for the 4G device including 3 GB valid for a month. Recharge with "prêt à surfer" vouchers (see above).

Authentication: the blurb inside says you need to provide authentication, i.e. fill in a form and send a photocopy of a passport to Orange. If you buy from an Orange boutique, they should activate it for you. If you get it from elsewhere, then you will have to mail off copies of your ID docs. The device is locked to Orange France and won't be of much use elsewhere, unless you get it unlocked, but for less than 1 EUR you will be able to purchase an unlock code on eBay.

RechargesEdit

In order to top-up by phone, call 0800 224 from a mobile or landline. Free from Orange lines, a fee may be charged from others. You will be immediately asked by a female voice in French to enter your Orange number. This is the telephone number assigned to your SIM and normally begins with 06 or 07.

You will then be presented with two options, the first to top-up by credit card. Ignore this, the second option is to top-up using vouchers. Press 2 on your keypad. The same voice will ask you for your 14-digit voucher number. Enter that and depending on which service you got connected to, you may have the number read back to you with the option to confirm or try again.

You will then have a confirmation in the same voice but with a triumphant timbre to it. The process should take about 30 seconds from start to finish. The top-up should then be applied to your SIM and you will be ready to go.

Orange online account (Espace client)Edit

You will automatically have a personal account called Espace client on the orange.fr website, you can log onto your account using the SIM telephone number. For your first visit click on "identifiez-vous" on the top right corner of their site. Once done, you can edit your personal information, email address etc. You can even set up an Orange France email address if you like. It's important to note that you can't top-up online using most credit cards that are not registered in France. But you can buy top-ups in the boutique using foreign credit cards.

EU roaming Edit

From 18 May 2017 all allowances can be used for roaming in the EU too at domestic French rates under the Roam like at home principle. Contrary to many other European carriers, roam like at home also works in Switzerland and Andorra and in the French Overseas Departments (DomTom).

More informationEdit

  • APN, password and username:
    • for Mobicarte: orange
    • for Pochette prêt à surfer:
      • APN: orange.fr
      • password and username: orange
  • Website in French: http://www.orange.fr/

SFREdit

SFR
SFR is historically the second network in France and one of the biggest rivals of Orange. It used to belong to Vivendi, but has been sold to the company Altice. It has good coverage nationwide in 2G, 3G, and 4G/LTE coverage is slightly less than Orange (93% of population as of October 2017). SFR is the local partner of Vodafone in France, but there is no international data roaming on SFR prepaid products.

La Carte Edit

Their prepaid SIM is simply called la Carte. The starter pack called “Kit SFR la Carte” is available online to be send to a French postal address or in their shops (shop locator). The start-up price is 3.99 EUR or less and it comes in mini, micro or nano size. It contains 5 EUR credit for starting up and another 5 EUR for your identification.

When you buy it in their shops, let them activate it there showing your photo ID. Bought online or at other shops, you can activate it on their website or by calling 963 for free (in French only).

If you are lucky, you may find a Carte Connect with 2 GB pre-loaded and 5 € credit for 14.99 € in some stores.

Recharges can be bought at many places like bureaux de tabac, Relay and big chains like Auchan, Carrefour, Leclers, FNAC. They can be bought online too, but you need at least an European credit card with a chip for payment. Send the 10-digit recharge code as an SMS message to 952 and activate it immediately.

Recharges IlimitéesEdit

These recharge packs all include domestic calls, unlimited domestic SMS, a data quota and unlimited SFR WiFi at 4 million access points:

Price dom. Voice Data Validity
5 EUR 1 hour 20 MB 7 days
10.99 EUR unlimited 500 MB 10 days
20.99 EUR unlimited 1 GB 30 days
30 EUR unlimited 4 GB 30 days

All packages include unlimited domestic SMS. To get WiFi access call 963 for free or download the SFR WiFi app (list of hotspots).

Recharges InternetEdit

Three top-ups are offered for data-only:

Price Data Validity
2 EUR 100 MB 1 day
5 EUR 300 MB 5 days
10 EUR 1 GB 10 days
25 EUR 3 GB 30 days
35 EUR 8 GB 30 days
50 EUR 12 GB 30 days

Data is cut off, when quota is reached. Speed is up to 4G/LTE.

All the recharges whether Ilimitées, Internet or Welcome can be renewed anytime to get more data or validity. Tethering and modem use is now allowed.

Welcome CarteEdit

Like Orange and Bouygues, they have a tourist SIM for visitors called Welcome Carte. It’s only available fromTabacs and Relay stores (not SFR shops) for 34.99 EUR valid for 14 days and preloaded with:

  • 1 hour of voice calls from France to all countries
  • 500 SMS from France to all countries
  • 5 GB of domestic data - tethering is allowed
  • unlimited SFR WiFi

Source: https://www.sfr.fr/telephonie-mobile/sfr-la-carte/welcome/

You can add a Welcome gamme for more allowances at 20 EUR. It includes 1 hour of calls, 500 SMS and 1 GB and WiFi for 14 more days. No international roaming as the Welcome Carte only works in France.

EU roaming (Call & Text Only) Edit

Note that you can only roam for voice and SMS on a SFR La Carte at domestic rates abroad. All international data roaming is now disabled for SFR prepaid customers.

More infomation Edit

  • APN: sl2sfr /or/ slsfr /or/ wapsfr /or/ websfr - (if one does not work, try another)
  • Check balance: text ? to 950 or call 950
  • English speaking customer service: 1026 available Mon-Sat 8-20 hrs (this is for la Carte only)
  • Website in French: http://www.sfr.fr

Bouygues TélécomEdit

Bouygues

Bouygues Télécom is the 3rd largest network operator in France in term of subscribers. Unlike the other players, its 4G/LTE is mainly on 1800 MHz (and to a lesser extent 2600 MHz and 800 MHz) open for all prepaid users (coverage map). In October 2017 they cover 94% of population by LTE.

Their old prepaid card Formule 20/20 has been discontinued in 2015. They now only sell Card XL and Classique prepaid SIMs. The classic line doesn't include data. So it's not mentioned any further.

Note that Bouygues Télécom has restricted most prepaid plans for roaming. This means that data roaming is not available even in the EU and you should choose another provider when you want to use it abroad.

Prepaid Card XL Edit

Their prepaid line is available in their stores (store locator) with 12 months validity after the last top-up. Starter pack is sold for 10 € with around 4 € credit for calls.

Internet by default is 0.30 € per MB. It can be topped by these 4 combo packs with data:

  • 5 €: including; unlimited domestic text and voice, 500 MB data and 3 € for international calls, valid for 3 days - see remarks further below!
  • 10 €: including: unlimited domestic text and voice, 1 GB data and 5 € for International calls, valid for 10 days
  • 20 €: including unlimited domestic text and voice, 2 GB data and 10 € for international calls, valid for 30 days
  • 40 €: including unlimited domestic text and voice, 5 GB data and 25 € for international calls, valid for two months

All packages include 4G/LTE speed, unlimited domestic calls and domestic texts. The bonus credit can be used for international calling. Recharging of 10 € or 20 € can be done online, by calling 630 or by buying a prepaid card in stores (e.g. 'tabac') in France. Be aware that the 5 € reload can only be topped up by a French issued credit card which must be added online or by calling 630. International credit cards are not accepted for the 5 € recharge.

When topped up after the validity of the old package has expired, the new top-up will be effective right away giving more validity. So you can top-up 3 times 5 € for 3 days each and get 1.5 GB data for 15 € in a week (but only top up after 2 days or when the 500 MB data has been used, it does not add up). They give a bonus of 10 € for top-ups of more than 50 € within two consecutive months.

All of their other options are not accessible to foreigners without a French bank card or account.

EU roaming Edit

All international roaming has been blocked on their prepaid offers. You can only used them in France and not for roaming.

More information Edit

  • APN: mmsbouygtel.com (this is for web too, not only MMS)
  • Bouygues Télécom blocks OpenVPN and some other protocols by deep packet inspection, so you won't be able to use those protocols, even when you're changing to non-standard ports.

Free MobileEdit

Free mobile
Free Mobile shook the French market when it arrived on the scene in 2012 with very low prices and new marketing methods.

Coverage Edit

Free Mobile has the smallest network and is still in the process of growing up: as of October 2017, the 3G coverage is 93% of population whereas all of its other competitors cover 98+% of population. But as Free Mobile both uses the Orange network as a roaming network for 3G data, texts and voice and its own, the coverage is equal to Orange's. In 2017 an average Free user spend 20% of their time roaming on Orange. This national roaming will gradually come to an end in 2020: the maximum speed for roaming on Orange network is throttled to 1 Mbps, and will lower to 786 kbps in 2019, and 384 kbps in 2020. Some Orange roaming users have already reported such slow speeds, that made it almost unusable.

Free Mobile also offers 4G/LTE. Their network has a lower coverage (at 84% of population as of October 2017) due to usage of higher frequencies, but is still expanding. Take care: in their offers, you have plenty of data on their 4G plan, which is only activated if a 4G/LTE device is detected. If not, you will only have 3 GB of data on your plan on 3G. Free mobile is not roaming on the 4G LTE/network from Orange, roaming only applies to their 2G and 3G networks. Therefore Free Mobile is a good option if you have a 4G/LTE enabled device.

Free Mobile owns 4G/LTE spectrum on 700 MHz (B28), 1800 MHz (B3) and 2600 MHz (B7) bands. They started their deployment with high-frequency antennas as this was the only license they held at the beginning, resulting in typically very good speeds as long as you have 4G signal, but lower coverage. They are now focussing on adding bands 3 and 28 to catch up on coverage. Band 28, with extended coverage, is allowed for use only within specific regions for now, and is due for national roll-out throughout 2018. For cell towers locations check here and tick the boxes.

Plans Edit

Free mobile offers two plans ("forfait mobile free"). These two plans can be either prepaid or rolling contracts without commitment ("forfait sans engagement"). With each plan you'll need to pay a one-off 10 € charge for a new SIM card. See the Pre-paid vs Rolling contract section for details.

2 € plan (“Forfait 2€”): Edit
  • 2 hours of calls to France and to landlines of a lot of countries and mobile lines of a few countries;
  • unlimited SMS/MMS in France;
  • 50 MB of data, thereafter charged at 5 ct per MB (which adds up to 51 € per GB)
  • automatic and unlimited connection to EAP-SIM WiFi networks "Freewifi_Secure", emitted by all the set top boxes of the operator (more than 5 million hotspots);
  • the possibility to use the package for roaming in EU and EEA countries.
19.99 € plan (“Forfait Free”): Edit

You have two contract duration options within this plan —

  1. Indefinite (or monthly rolling) contract ("Pas de limite de validité")
  2. One month only contract ("Valide 1 mois")

The first option is a rolling one-month contract which you can cancel in writing (by registered post) at any time with 10 days’ notice. The second option comes to an end automatically after one month although you may be able to extend the plan in your online account. In both ways your SIM stops working without the chance to revive it again.

In both cases, it will effectively cost you 29.99 € for the first month (19.99 € + 10 € for the SIM).

With the rolling contract you'd pay 19.99 € every month thereafter, but you also need to count the cost (of at least 5.20 €) of sending a cancellation later on, by registered post, at the point you want to end the contract (see below).

The 19.99 € (“Forfait Free”) plan includes:

  • unlimited calls to France and landlines of a lot of countries and mobile lines of a few countries;
  • unlimited SMS/MMS in France;
  • with a 4G/LTE capable handset (most recent phones and dongles) :
    • 100 GB of data in 4G/LTE (on Free network only) or in 3G (Free network + Orange roaming). Speed is reduced to 128 kbps afterwards, but no overcharges apply;
    • for lines associated with a set-top box, there is no limitation at all, without FUP;
  • without a 4G/LTE capable handset: 3 GB of data in 3G (Free network + Orange roaming), speed being reduced (but without overcharges) afterwards;
  • automatic and unlimited connection to EAP-SIM WiFi networks "Freewifi" / "Freewifi_Secure", emitted by all the set-top boxes of the operator (more than 5 million hotspots);
  • roaming included is a very good option, as it's not limited to the EU and constantly expanded to overseas countries. The package includes the following:
    • 25 GB of 3G roaming data (not 4G/LTE) on top of your monthly national allowance, in all of the EU & EEA countries, Switzerland, Israel, Turkey, Russia, Algeria, Australia, New Zealand, Thailand, South Africa, Canada, USA and Mexico. Data is charged beyond allowance; 
    • unlimited calls and texts to all of the EU & EEA from within EU & EEA (except from France); 
    • unlimited calls and texts to France and within the roaming country in Israel, Australia, New Zealand, South Africa, Canada and USA. 

On both the 2 € and 19.99 € plans tethering is allowed. Connection to ISP wifi hotspots "Freewifi" / "Freewifi_Secure" through the EAP-SIM protocol is supported on all Apple products, but on fewer other devices so far: while all hardware sold by Free have it implemented by a firmware branding, it's missing on most Android and Windows phones.

The SIM comes ready for all phones / dongles (in micro + mini size). A nano SIM is on offer when you order online or within stores / vending machine.

Prepaid Plan compared to Rolling Contract Edit

In both cases, there's an activation fee of 10 € for your SIM card. There are no fines for cancelling early, however with a rolling contract it will effectively cost you 5.20 € (plus some time) to cancel the contract — which is it what it costs to send a registered cancellation letter (see below). Considering the bother involved, it's probably only really worth doing a rolling contract, if you know you'll need it for 3 months or more.

You'll need to have a credit or debit card associated with your SIM for auto-pay, but all cards — not just French-issued ones — should work fine. (Automatic direct debit on a French bank account is also possible, as well as a few other countries).

Prepaid Plan Edit

The prepaid option is only available from their automated vending machines located both in their "Free Centre" stores and "Mag Press" shops (map). You won't have to worry about cancellation after you leave. This SIM card can be topped up online every month for one or two more months. If you decide to extend the validity, you will be charged on the credit or debit card that you have initially provided at the vending machine.

You can continue to top-up the account each month, or decide to remove the expiration and switch to a rolling contract, which involves sending a written notice, if you wish to terminate the contract later (see below).

Rolling Contract (read carefully!) Edit

The Rolling Contract is available either online or at a vending machine. For this option be aware that you sign a legal contract in France with Free Mobile that is concluded for an indefinite period and needs to be terminated later, unlike the other prepaid offers on this wiki.

Once you have obtained your SIM and login to your online account you can pay your bill. Be also aware that if you enter your bank details of an European SEPA account at "Mon Mode De Paiement" (= my method of payment), you wont be able to switch to a credit or debit card later.

Terminating a Rolling contract via post Edit

To end the contract, you have to send a cancellation letter ("lettre de résiliation") - with 10 days’ notice - by registered ("signed-for") mail ("recommandé avec avis de réception" — in French shortened to "LRAR" or "avec AR") with your name, phone number and termination date to this address: Free Mobile, Résiliation, 75371 PARIS Cedex 08. A model of a termination letter can be found here. It costs you 5.20 € to mail the letter at a post office counter (see these instructions), or 7.07 € (= 5.20 € + 1.87 € for printing one page) to send it online through the official Boutique La Poste website (see current prices). Allow at least one week for delivery within France using the online postal service (or rather two weeks if you send it by airmail from abroad) PLUS another 10 days (for the contractual notice period).

Check "Entrée en Vigueur/Durée du Contrat" (article 6) of their T&Cs (Conditions Générales d'Abonnement ) for the exact details of your cancellation rights and be aware that this is not one of the usual prepaid options that are normally presented in this wiki. They are going to charge your credit card, even when you have left the country and they are legally entitled to do so as long as you don't cancel the contract. Because of the special situation in France, we have made an exception for this plan.

Terminating a Rolling contract via number transfer Edit

An alternative method to end the contract is to transfer your number to another operator, which will result in contract termination at the date of transfer. Transferring numbers in France is easy and free, and takes just a few days to complete. Call 3179 from your line to get a code (RIO) that you will provide to the new operator which will take care of the transfer and cancel the line for you.

You'd have to either get a new SIM card for another operator (a prepaid one might be a good choice), or use a virtual SIM provider like the onoff app, that will take care of the transfer. Switching using onoff costs 2.99€ for one month of their pay-as-you-go service and can avoid the hassle of sending a registered letter to Free Mobile.

Availability Edit

Getting the SIM at their automated vending machine Edit

This is the most convenient option for travelers. As of 2016, more than 1600 vending machines called 'bornes' are available around the country in the operator stores called Free center and in Maison de Press / Mag Press stores (locator). They sell both rolling contracts and one-month prepaid plans. Using the automated machine, you will pay a non-refundable 10 € upfront charge on top of the chosen plan for your SIM card. Be sure to get the correct SIM size for your phone because reissuing the SIM card costs 10 €. You can choose either a mini + micro SIM (the micro version pops out) or a nano SIM. You must pay by debit/credit card (cash isn't accepted) although non-French cards (Visa, Mastercard) are fine. You'll also need to fill in your name and e-mail address. The vending machine also asks for a French postal address but you can use the address of the shop itself. The machines are in French language only, but very graphic and easy to use, and they should be manageable with a translator even if you don't speak French. If you're using a data-only dongle ("clé") — and you don't have a mobile phone — you'll need to ask one of the in-store assistants to activate your SIM card for you (by sending a text message). Your SIM card will then be ready to use straightaway.

Getting a SIM card online or in a Free store Edit

This option is available only if you want a rolling contract, not a prepaid SIM. The SIM can be sent to a French postal address only. Online default payment is by French bank account. To pay by debit/credit card, at "paiement de votre commande" on the right hand side under the box there is a link which says "payer par carte bancaire". Click it and it will then change the box to one that allows you to enter the details of any credit/debit card. Your bank or credit card company may charge a transaction fee for using this. There is also a 10 € charge for delivery, if you're not opening an account with Free Mobile for transferring an existing number.

More infomationEdit

  • APN: free
  • iOS devices and most recent Androids contain the correct network settings
  • Data access provided is totally unlimited (no DPI or limited ports/services), but using the Orange 3G roaming there is reported throttling, especially on video services.
  • Website in French: http://mobile.free.fr/
  • Free telephone assistance from a Free Mobile line on 32 44, or online at mobile.free.fr/assistance/
  • Change of SIM card costs 10 €
  • Change of telephone number costs 5 €
  • Conditions Générales d'Abonnement / Brochure Tarifaire (in French)

La Poste Mobile Edit

La poste mobile

La Poste Mobile is the MVNO of the French Postal System called La Poste. It uses the network of SFR in 2G, 3G and 4G/LTE (for details see SFR). It's sold in more than 10,000 post offices ('bureaux de poste') throughout the country, where you can find top-up vouchers too. La Poste also sells forfaits (contracts), but not to foreigners. Note, that there is no internatl. roaming on prepaid cards.

Prepaid Card Edit

Their prepaid cards are sold in two different tariff lines called classique (classic) and international. While the international card gives better rates for international calls, it doesn't contain data. Only the classique line can be loaded with data and both lines can't be mixed. Start-up price is 9.90 € with 5 € credit included. Top-ups can be found at post offices and many press kiosks.

Data feature packs Edit

All data packs for the classic line are matched with a recharge. There are again two lines of vouchers: recharges triplées and recharges illimitées. Again, only the recharges illimitées contain data:

  • 10 EUR: 1 GB and 'unlimited' dom. calls and texts for 10 days
  • 20 EUR: 4 GB and 'unlimited' dom. calls and texts for 30 days
  • 30 EUR: 8 GB and 'unlimited' dom. calls and texts for 30 days

'Unlimited' calls are rather limited to 129 per month with 3 hrs max. and up to 250 SMS per month. Data is on 4G/LTE too, but limited to 14.4 Mbit/s. All data use outside of the recharge packs is charged at high 0.50 € per MB.

More infomation Edit

LeFrenchMobileEdit

Logo LefenchMobile

LeFrenchMobile managed by the Transatel group runs on the leading Orange network. It's a MVNO designed for foreigners travelling to France and the EU with customer service in English, Arabic, French and Dutch.

They distinguish themselves by offering a free worldwide shipping of their SIM cards, so customers travelling to France are already equipped when landing at the airports.

Compared to other prepaid plans, their credit balances have no expiration limit subject to a €0.90 service fee per month, if the account is inactive for more than 4 consecutive weeks.

Availability Edit

The SIM card is a triple-cut blank SIM Card (mini-micro-nano in one). Furthermore it's possible to buy a 3G mobile hotspot (Mifi) from Huawei with a SIM card already inside. They also offer dual-SIM mobile phones for texts and calls.

Purchase is usually made online via their website or in a few stores (locator). Delivery is free worldwide for SIM cards. Payments can be made with any international Visa or MasterCard, as well as PayPal and IDeal. Top-up online through their website, via SMS or at a local distributor.

They offer a selection of combo voice/text/data or data-only bundles aimed for France or all over the EU. They can be bought either using the available cash balance on your account or directly charged via their website.

You can only top-up (renew) a French data bundle when you have less than 50 MB remaining on your current bundle. Once the existing bundle is used up, any cash credit on your account will be consumed with higher per-MB rates. Make sure to top-up the bundle as soon as you hit 50 MB left.

French Data SIM Edit

Their Data SIM has a purchase price of € 19.95 with 1 GB included and 10 minutes of calls valid for 90 days valid in France only. Out-of-bundle rate for data is € 0.18 per MB. These top-ups are available for France:

Price Volume Validity Activation
€ 7 500 MB 14 days FR500
€ 19 2 GB 30 days FR2GB
€ 30 5 GB 30 days FR5GB
€ 49 20 GB 30 days FR20GB
€ 99 100 GB 30 days FR100GB

A bonus credit is given to any online top-up over € 20. Activation of bundles is online on your account or by texting code to 22213. Top-up online or in Tabac shops and newsagents that sell PaySafeCards.

Euro Data SIM Edit

Their Euro Data SIM has a purchase price of € 29.95 including 2 GB EU data and 10 minutes of calls for 90 days to be used in France or roaming in the EU. Out-of-bundle rate for data is € 0.18 per MB. These top-ups are available:

Price Volume Validity Activation
€ 5 250 MB 14 days EU250
€ 25 2 GB 30 days EU2GB
€ 35 3 GB 30 days EU3GB

A bonus credit is given to any online top-up over € 20. Activation of bundles is online on your account or by texting code to 22213. Top-up online or in Tabac shops and newsagents that sell PaySafeCards.

More infomation Edit

LebaraEdit

Lebara new

new logo

Lebara, formerly Lebara mobile, is a British-based MVNO with operations in several countries. In France, they resell Bouygues Télécom's service in 2G and 3G only, but no 4G/LTE so far.
Lebara

old logo

Their website and customer service are available for a change in both French and English, making it a good choice for those with limited French language skills.

AvailabilityEdit

Lebara mobile SIM cards can be ordered free of charge through Lebara's website, mailed to a French postal address. Some users report that after a delay of 1-2 weeks, they may be mailed to a foreign address too, if it is typed into the online form. Alternatively, they can be purchased for 10 EUR (including 5 EUR of credit) from many French tabacs (tobacconists and kiosks), including the Relay outlets for instance at CDG airport. Print-your-own Eurostar tickets include a voucher for a free SIM with € 1 of credit and 100 MB in a couple of shops at the Gare du Nord station in Paris. Recharges are available through the same channels or by international credit card online. The SIM is a dual-cut standard and micro SIM, nano SIMs are available on request.

Credit lasts from 30-90 days depending top-up amount. SIM cards that have not been used or topped up for 90 days will expire.

ActivationEdit

New SIM cards must be activated by providing an email address, phone number, and ID number (e.g passport). Foreign details are accepted. SIM cards ordered online and received on mail will be pre-activated as the phone company has these details from the online form. SIMs bought from a shop can be activated by calling 2333 from your phone. This activation should be instant. You can select English on the voice menu (option 2). When you activate your SIM you are requested for your name, passport number and address. You can ask on the same call to buy your data package or any additional asistance.

Data feature packagesEdit

They give out 100 kB per day for free. Default data rate outside packages is 0.19 EUR per MB. These monthly data packages are on offer:

Data Price Activation
500 MB 4.99 EUR WEB500
2 GB 9.99 EUR WEB2GO
5 GB 19.99 EUR WEB5GO
10 GB 29.99 EUR WEB10GO
20 GB 49.99 EUR WEB20GO

For activation text code to 22241. All packages renew automatically if there is credit. To stop, send <Package Code>*STOP to 22241.

EU roaming Edit

Lebara in France has adopted roam like at home principles for roaming in other EU countries. That means that you can take your included allowances abroad without extra fees. A FUP of 3.5 GB for every package is enforced. Beyond this FUP 0.9c per MB are charged.

Technical SettingsEdit

  • APN: fr.lebara.mobi
  • Username and password: wap

More infoEdit

  • Check credit balance and data allowance: *133#
  • Support line: 2300 (option 2 on voice menu for English), support chat on the website ("Chat en ligne", ask for English language)
  • Website: www.lebara.fr (switch to English on top left)

Lycamobile Edit

Lycamobile
Lycamobile is the biggest competitor of Lebara (see above) on the ethno market from Britain. It has a very similar prepaid offer like Lebara and acts as a MVNO on Bouygues Télécom's network in 2G and 3G and now on 4G/LTE too.

Lycamobile actively blocks tethering from iPhones as well as Android phones and also 3G modems, though setting TTL to 65 solves this problem. The only way to use Lycamobile is on a smartphone.

AvailabilityEdit

Lycamobile SIM cards can be ordered free of charge throughLycamobile's website, mailed to a French postal address. Alternatively, they can be purchased from many French tabacs(tobacconists and kiosks) and chain stores including Relay, Monoprix, Carrefour and others (store locator). They can also be had for free from Paris telephone shops.

Recharges are available through the same channels or by international credit card and PayPal online. PIN codes need to be entered in your phone like this: *131*<PIN>#. The SIM is a triple-cut mini, micro and nano SIM. Credit lasts from 30-90 days depending top-up amount. SIM cards that have not been used or topped up for 90 days will expire. Check credit balance and data allowance by *131#.

New SIM cards must be activated by calling 323 (in French) from your phone or online here (in English) providing a mail address, phone number, and ID number (e.g. passport).

Data feature packagesEdit

Default data rate outside of packages is 0.12 € per MB and are now open to 4G/LTE. They offer these data packages on 4G valid for 30 days. Note, that you can't use these bundles for EU roaming.

Price FR Data Activation
2.99 € 100 MB *139*29100#
4.99 € 500 MB *139*49250#
9.99 € 1 GB *139*81000#
19.99 € 5 GB *139*15300#
29.99 € 10 GB *139*15310#

For extra data you can add these add-ons valid for the rest of the base pass:

  • 500 MB: 3 €, activation: *139*5001#
  • 1 GB: 6 €, activation: *139*5002#
  • 3 GB: 10 €, activation: *139*5003#

EU roaming Edit

Lycamobile's regular data packages can't be used for EU roaming. They will charge you their standard rate of 12c per MB instead. They have now released these monthly combo bundles with an included EU allowance, unlimited voice and SMS:

Pass FR Data online EU Data Price Activation
S 1 GB 3 GB max. 1 GB 9.99 € *139*3010#
M 6 GB 10 GB max. 4.25 GB 14.99 € *139*3015#
L 8 GB 12 GB max. 5.75 GB 19.99 € *139*3020#
XL 12 GB 20 GB max. 7 GB 24.99 € *139*3025#
XXL 16 GB 25 GB max. 8.5 GB 29.99 € *139*3030#

All packages are discounted by 50% if bought for the first time together with a new SIM card. On all further packages extra domestic data is given shown at column "online", if package is bought online. All EU data beyond the included quota is at 0.12 € per MB.

Technical SettingsEdit

  • APN: data.lycamobile.fr
  • User: lmfr (that's lowercase L, not capital i)
  • Password: plus

More infoEdit

  • Customer support: call 322 (for 0.15 €/min), in English 9am - 9pm (- 6pm on weekends)
  • it doesn't seem possible to tether with Android. Not even with a rooted phone! NB: Their terms and conditions exclude tethering explicitly and Lycamobile is known to block it.
  • Website: switch to English on top left "Langue"

Réglo Mobile (formerly Leclerc Mobile) Edit

Reglo mobile

Réglo Mobile, previously known as Leclerc Mobile, is the MVNO of the French retail chain E.Leclerc. It operates on the network of SFR in 2G and 3G and partly on 4G/LTE too (for coverage see SFR). While it sells forfaits (plans) like many other operators, it stays strictly on a prepaid basis. Therefore it doesn't need to be linked to a French bank card, but can be loaded by cash too. It gives great rates, but has some restrictions summed up at the end.

Availability Edit

The SIM card is exclusively sold at the stores of the E.Leclerc chain, especially in their hypermarkets (= mega stores) (for a store locator: click on trouver un magasin). It costs 10 € for the default rate MINI+ with 5 € credit. All the different forfaits shown below are offered too. For a start, they are each sold with a 5 € surcharge for the SIM and remain valid for the rest of the calendar month. The non-used portion of the month will be refunded to your account. Mini, micro and nano sizes are available.

You can buy the starter online too to be sent to a French postal address. But you should better buy it in a store as you can register your SIM at the point of purchase showing your ID. Bought online, you need to mail them an ID form and a copy of your ID within 15 days or your line will be suspended.

For top-ups you can link your account to a French bank card or bank account only or you need to go back to an E.Leclerc store where you can top up 3 - 200 € at the check out by cash. You can choose direct load or a voucher. Some foreign credit cards are also verified to work on their website. So you might give it a try. A topped up balance will stay valid forever, but a printed voucher needs to be redeemed within 3 months.

To check your balance, send an empty SMS to 950 or check your personal account (called Espace client).

Default rate: Mini+ Edit

Their default rate for voice, text and data is called MINI+. It's on 2G and 3G only and valid, when no other plan is booked. Data is at a low 0.05 € per MB. But they charge a minimum consumption fee of 1.50 € per calendar month. This will be completely credited on your consumption.

But if there is no usage, 1.50 € will be charged at the 1st of each month. If you are running low on credit, your line will be suspended after 90 days.

Combined plans: Forfaits Réglo Edit

The forfaits (plans) of Réglo offer much better rates and are not postpaid like with other operators. They stay strictly prepaid and are charged from your account. Réglo has a strict billing cycle according to calendar months. The plan is debited on the 1st of the month (or at purchase of the starter pack) and runs for the rest of the calendar month. Their combined plans can be customised according to your anticipated usage and can be changed for every month. But you must do this online on your account by the last day of the previous month. If you don't change them, they will auto-renew. These monthly plans are offered with 4G/LTE:

Value Data Voice SMS/MMS
3.50 € 250 MB 1 hour domestic 100 SMS
4.95 € 100 MB 3 hours domestic unlimited domestic
7.95 € 1 GB 3 hours domestic unlimited domestic
9.95 € 3 GB unlimited domestic unlimited domestic
14.95 € 15 GB unlimited dom./internatl. unlimited domestic
24.95 € 50 GB unlimited dom./internatl. unlimited domestic

Overuse on the internet packs is charged at 0.19 € per MB, on the 14.95€ and above packs speed will be throttled. "Unlimited" calls only refers to calls of less than 3 hours. Plans can be changed only online in the previous for the following month. If you are running low on credit having booked a plan, your line will be suspended on the 28th of the month.

You can upsize your data during the running month by adding data add-ons which are called Rallonges:

  • 200 MB add-on: 2 €
  • 2 GB add-on: 5 €

These add-ons can be booked several times either online on your account or by calling 437. They accumulate, but won't roll over to the next month.

Restrictions Edit

While their rates look great at first sight, you should be aware of certain disadvantages:

  • You need to go an E.Leclerc hypermarket for purchase and possibly top-up (if recharge by credit card is not working). They are inconveniently located in industrial areas out of town. This may be an option travelling through France by car. But it's no choice for a Paris weekend as there are no stores within the city limits of the capital.
  • While their plans are strictly prepaid and can be customized, they stay linked to a calendar month. This makes them quite inconvenient for short-term users.
  • They have a very rigid suspension policy of the SIM. If you are running low on credit, your SIM will be switched off very soon. Remember, an international credit card (e.g. VISA) is required to top-up from abroad. Once used, the same card reference can be used for Reglo to collect the minimum rate of 1.50 € upon crossing the lower threshold e.g. of 5 €.

Tethering Edit

Modem use is no longer blocked according to the latest T&Cs.

The new SIM cards include an additional APN definition called "SFR option modem". The same APN can be manually configured by following the instructions at https://www.reglomobile.fr/aide/comment-parametrer.aspx.

EU roaming Edit

Also note that Reglo restricts the amount of data in packages given out for EU roaming at the domestic rate to 10% of the package volume. Beyond this 10% a surcharge of 0.9c per MB is applied on top of the volume debit as long as there is data balance and 20c per MB if there is not. Staying on the default rate Mini+ EU roaming data is generally at 5c per MB.

More info Edit

Syma mobile Edit

Syma mobile

Syma mobile by Symacom is a MVNO targeting the ethno market. They sell contracts and prepaid SIM cards to be added by combo or data passes. It operates on the good network of Orange in 2G, 3G and 4G/LTE that has been made open for prepaid packages recently too.

Availability Edit

Syma mobile prepaid SIM cards can be ordered for 0.99 € through their website, mailed to a French postal address only. They come with 15 MB data, 15 dom. mins and 15 dom. SMS preloaded valid for a month. Alternatively, they can be purchased from many French tabacs (tobacconists and kiosks) and chain stores e.g. at train stations for 5 € in Paris, with 1 € starter credit immediately available, plus 3 € bonus for the first top-up.

New SIM cards must be activated over the phone in French, by mail, online, go to 'enregister' and place a local call. For this you need your phone number given to you by entering your NSCE number written on the back side of the SIM here or by dialling *148#. PIN code is set by default to 0000. The SIM stays valid for 6 months initially to be extended for 12 months by any recharge.

Recharges are available through vouchers sold at the same shops and 50,000 sales points like Tabac stores, Relay and Press kiosks, Postefone and Dia supermarkets from 5 to 35 €. Online international credit cards are not accepted. Check credit by entering *148#.

Data feature packagesEdit

Default data rate outside of packages is 0.15 € per MB. They sell these packages called passes each valid for 30 days and now open to 4G/LTE: Service can be quite unreliable.

Price dom. Data EU data Voice, SMS Activation
5 € 1 GB 1 GB 60 mins, 60 SMS P5
5 € 2 GB none - 1G
10 € 10 GB 3 GB unlimited mins and SMS P10
15 € 15 GB 4 GB unlimited mins and SMS P15

For activation, text activation code to 20555 or do it online on your account. As this does not always work, wait for confirmation and check if it has been added before using.

EU roaming Edit

Syma applies a FUP to "roam like at home" at domestic rates to most packages. Only a max. specified in the table can be used outside France. Beyond EU roaming is charged at the default rate of 0.15 € per MB.

More infomationEdit

Vectone mobile Edit

Vectone

Vectone mobile by the UK based Mundio group is another MVNO targeting the ethno market. They sell prepaid SIM cards to be added by combo or data passes. It operates on the network of SFR in 2G, 3G, but no 4G/LTE so far.

Availability Edit

Vectone mobile prepaid SIM cards can be ordered for free through their website, mailed to a French postal address. Vectone sends its SIM cards abroad too, but only in the 9 countries, it's operating (order site). They can be also purchased in some French kiosks, where you can register too and need to make a top-up.

New SIM cards must be otherwise activated online giving a French address and a scan of your ID paper. Check number by *105#.

Recharges are available through vouchers sold at the same shops and 50,000 sales points like Tabac stores, Relay and Press kiosks, Postefone and Dia supermarkets from 5 to 35 €. To top-up by voucher type *101*<voucher code>#. You can also top-up by PaySafeCard. Check credit by entering *102#.

The validity of each top-up is for 90 days. When you don't use the services at least once every 120 days your SIM will be disconnected from the network.

Data feature packagesEdit

Default data rate outside of packages is 0.05 € per MB. A minimum balance of 0.50 € is required to use mobile internet. They sell these packages called passes each valid for 30 days:

dom. Data Price Activation
100 MB 0.90 € *8102#
500 MB 2.90 € *8103#
1 GB 3.90 € *8104#
2 GB 5 € *8192#
4 GB 10 € *8106#
10 GB 29.90 € *8149#

All packages auto-renew after 30 days, if there is enough credit. To stop, type *8101#. Check data balances and expiriry by *8100#. All these packages are only valid in France, not for roaming.

EU roaming Edit

Their regular data packages are only valid in France, not for roaming. EU roaming is at the default rate of 0.05 € per MB or you can activate one of these roaming packages:

  • 1 GB roaming data for 30 days: 10 € - activation: *8145#
  • 200 units as EU mins, SMS or MB roaming data for 30 days: 10 € - activation: *8139#

Check bundle allowances by *1222#.

More infomationEdit

Bienvenue WiFi Edit

Logo texte1

They provide access through a Mifi router called "miniBox" establishing a Wi-Fi connection. Up to 10 devices can be connected on a 4G/LTE connection in France. The miniBox is delivered within three hours by express anywhere in Paris, in two days anywhere in France. After the rental, it need to be returned by mail. 

Rental Period Price
1 month € 150
1 week € 50
1 day € 10

Standard delivery is 9 €, by express 12 €. Internet plan comes with a FUP of 1 GB per day. Beyond this limit you can still use the service without any additional fees but it will be throttled. miniBox has a minimum autonomy of 6 hours in intensive use.

Bienvenue has a partnership with Bouygues Télécom and uses their network in 2G, 3G and 4G/LTE. For coverage information, please refer to Bouygues above.

MY WEBSPOT Edit

LOG-DEF-MYWEBSPOT - version carrée

MY WEBSPOT rents pocket WiFi routers which allow travellers to stay connected. Clients can order online on my-webspot.com. The hotspot router including SIM card can be delivered everywhere in Europe in 24 hours, or customers can stop by their office next to Madeleine area in Paris to pick it up for free. Standard delivery in France is 4.90 € and by 24 hours express for 14.90 €.

On the 4G hotspot 10 devices can share for 8 hours. They use the Bouygues Télécom network in up to 4G/LTE with "unlimited" data and a FUP of 1 GB per day.

A prepaid envelope is given for the return and can be used from everywhere in France or Europe. A deposit of 140 € for the device is debited on your credit card, if you don't return the device. You can add an insurance for extra pay. The rental rates are flat: 7.60 € per rental day.

Travel WifiEdit

Travel-wifi

Travel Wifi rents personal WiFi hotspots giving a 3G/4G connection on the Bouygues Télécom network (for coverage see above).

To rent the mobile hotspot, book it on their website, or directly at any Tourism Information Desk in Paris area and in Paris airports (more information) that you can find here (locations).

If the hotspot is booked on the website, it will be delivered via regular mail to any French postal address for 6 €. Clients can also choose to pick up their device at Travel Wifi's office the same day in Paris themselves. Once you have received your hotspot, the WiFi signal can be shared with up to 10 devices at the same time. The return is in a provided prepaid envelope, that the user need to drop in a mailbox to conclude the rental. They have charges according to the rental duration in two different plans:

  • Starter Plan with a 500 MB limit per day: 6.40 € per day
  • Unlimited Plan with 3 GB limit per day: 8.40 € per day

The 'Unlimited plan' has a FUP that if a data consumption remains over 3 GB per day, they may restrict the speed or simply suspend the line, while the Starter Plan has a strict limit of 500 MB per day.