FANDOM


Do

BasicsEdit

The Dominican Republic has now 3 network providers that run mostly on GSM networks:

  • Claro (formerly Codetel)
  • Altice Dominicana (previously Orange and Tricom merged)
  • Viva

Claro is the clear market leader in the country with the best coverage. Orange is at number 2, with a smaller coverage and lower speeds, but the only nationwide alternative. Tricom is a triple-play provider who has a much more limited mobile coverage and Viva doesn't offer 3G or 4G data so far.

Orange and Tricom belong since 2013 to the Altice group, but were run aa two separate networks. In 2017 the national regulator Indotel aproved the merger request. Both networks are currently merging and Tricom has been absorbed by Orange, now rebranded to Altice Dominicana.

Frequencies Edit

Mostly GSM is used but on very different frequencies for the three remaining providers:

Technology

Claro Altice Viva
2G EDGE 850,

1900

1900,

(1800, 850)

1900
3G HSPA+ 850 900 n./a.
4G LTE 1700 (AWS)

band 4

1800

band 3

announced

for 2017/8

CDMA is not compatible with GSM-phones (for details see United States introduction)! Though there is CDMA e.g. in the US on providers like Verizon and Sprint, they don't offer any CDMA roaming in the Dominican Republic. As a CDMA user you need to have a dual CDMA/GSM world phone to work here.

4G/LTE started in 2014. Claro has the best coverage in all provincial towns, while Orange and Tricom mostly cover the capital, some major towns and tourist areas only by LTE so far.

To cut a long story short: If you come from a GSM provider in the US (like AT&T or T-Mobile USA), Claro has the best compatibility with your device. If you carry a device from your home market in overseas, Orange will be much more compatible. Anyway, you should compare bands and make a network scan, before you buy a SIM card.

RegistrationEdit

According to a new law and because of frequent misuse of the emergency services 911, all mobile phone lines must be registered by 2014. Dominicans can do it by phone with their "cedula" (= national ID card). Foreigners must do it in the shops of the operators with their passport. This is enforced strictly, so no more unregistered SIM are to be bought on the streets. These unregistered lines can be terminated without warning.

Claro RD (formerly Codetel)Edit

Claro
Claro, run by Mexican tycoon Carlos Slim and his América Móviles company, is the market leader in the DR with the best coverage and more 55% of the national subscribers: coverage map. Claro has started in 2014 with 4G/LTE, however on the 1700/2100 (= AWS, band 4) frequency, only covered by US cellphones or some iPhones.

AvailabilityEdit

SIM cards for the standard voice plan with registration of ID are given out for free or up to RD$ 150 in their shops (shop locator). You will be given RD$ 60 for a start as bonus and RD$ 150 for the first top-up. Standard plan is Prepago Regular. Don't use Mi Primer Prepago aimed at kids without data options.

Recharges Edit

Top-ups done by PIN code scratch cards are available all over the country. Reloads of up to RD$ 75 give you 1 week, up to RD$ 100 3 weeks, up to RD$ 150 1 month and from RD$ 250 2 months of validity. Be aware that the whole SIM card will be terminated when expired, including the running data package.

To check the validity of the SIM, dial *111*2*4*2#. You can buy extra validity by dialing *111*2*4*1# and choose among options of RD$ 15 for 2 days, RD$ 25 for a week and RD$ 50 for three weeks. To extend, it must be 7 days or less from the date of expiration.

You can also recharge online. Claro states these online services on their website clarorecargas ding or llamarepublicadominicana. Note when you are using 3rd party websites of commercial agencies for top-up, you will always be charged more. On location, better use vouchers instead.

To check your prepaid balance dial *122#, to check remaining data balance dial *112*2*5#. If you want to check balance and validity from abroad, you should activate the roaming option by calling *111*2*6*2*1*1*1# before you leave the Dominican Claro network.

Data feature packagesEdit

Default rate is RD$ 4 per MB. These packages are offered (with taxes included):

Data Time Price
10 MB 1 hour RD$ 10
40 MB 3 hours RD$ 20
100 MB 7 hours RD$ 30
10 MB 1 day RD$ 25
100 MB RD$ 40
150 MB RD$ 50
250 MB 3 days RD$ 65
350 MB 5 days RD$ 100
500 MB 7 days RD$ 150
1 GB 30 days RD$ 400

To activate one of the data packages you need to dial *111*2*4*1*1# or through MiClaro app or through https://miclaro.claro.com.do/. When prompted, enter the plan you want to activate. Packages won't renew automatically, but the daily packages will. Once you've used your data, you can simply book another data package. Tethering is possible.

For social media like WhatsApp (no VoIP calls included), Twitter, Instagram and Facebook use only, these social media packages are sold (tax incl.):

  • 150 MB for 1 day: RD$ 40
  • 300 MB for 3 days: RD$ 75
  • 1 GB for 7 days: RD$ 250

Activation by *111*2*4*1*3#

More infoEdit

  • APN for smartphones: internet.ideasclaro.com.do
  • APN for modems and routers: ba.amx
  • Website in Spanish: http://www.claro.com.do

Altice Dominicana (merged Orange and Tricom, rebranded) Edit

Altice

new Altice label

Netherlands based Altice Group purchased Orange the number 2 in the country in 2013 with a market share of 43%, merged it with Tricom (at no. 4) and rebranded it as Altice Dominicana in November 2017.

It has a good coverage in 2G and 3G countrywide: rough 3G coverage map and gives better compatibility with devices from overseas (see Basics) on 3G and 4G.

Altice as Orange started with 4G/LTE on 1800 MHz in 2012 but was still limited to the capital area of Santo Domingo and Santiago and a few other areas (LTE coverage map, click on cobertura). For 2017 it plans to cover 90% by 3G and all major towns by 4G/LTE as the merger with Tricom approved in 2017 will give the new united network additional bandwidth.

Orange

old Orange label

AvailabilityEdit

Two different prepaid SIM cards are sold in their stores (shop locator).

  • SIMO Prepago: RD$ 100 (tax incl.) with RD$ 30 credit preloaded valid for 7 days
  • SIMO Prepago Data: RD$ 250 (tax icl.) with RD$ 30 credit preloaded valid for 7 days and 250 MB for 30 days

Recharges Edit

Recharges with Altice cards or e-vouchers available everywhere in the country give you credit and extra validity: top-ups up to RD$ 49 give 3 days, to RD$ 99 for 10 days, to RD$ 149 for 30 days, to RD$ for 199 60 days, to RD$ 249 for 70 days and above for 90 days. Altice top-up cards worth RD$ 30, 60, 100, 200 and 300 are sold. Check balance by USSD #131#.

From abroad Altice mentiones these websites for topping up by credit card: www.ding.com www.utransto.comwww.etopuponline.comwww.mobilerecharge.com ,in Italy from Sisal pay points, through PayPal on www.paypal-recargacelular.com/ , through Moneygram on www.moneygram.transferto.com or by Bitcoins on www.bitrefill.com/. These top-up agencies charge a surcharge for their service.

In the country better use vouchers, e-vouchers or direct top-up in stores.

Data feature packagesEdit

The prepaid SIM doesn't come with default data, only access to a restricted Orange site. For internet, you have to add packages they call "paqueticos" (all taxes included):

Data Time Price
10 MB 1 day RD$ 29
100 MB RD$ 49
250 MB 3 days RD$ 69
300 MB 5 days RD$ 109
500 MB 7 days RD$ 149
1 GB RD$ 249
500 MB 30 days RD$ 275
1 GB RD$ 399

To activate type #100# and choose option "paqueticos".

Data-only SIM Edit

To connect to the internet by modem, tablet or router, Altice sells Internet prepaid plans called SIMO Prepago Data. Their data-only SIM comes with 500 MB for 7 days at RD$ 250. This can be added by:

  • 500 MB for 1 day: RD$ 99 (tax incl.)
  • 1 GB for 7 days, RD$ 299 (tax incl.)
  • 2 GB for 15 days, RD$ 599 (tax incl.)
  • 3 GB for 30 days, RD$ 799 (tax incl.)

More infoEdit

Tricom Edit

Tricom

Tricom was a triple-player that has also been acquired by the Altice group. It used to be on CDMA-only for mobile coverage, that is incompatible for GSM-based devices. Later they rolled out 4G/LTE on 1900 MHz.

In 2017 the national regulator granted approval to Altice, the owner of both Orange and Tricom, to merge its two networks. From 2107 Altice Dominicana is the new common brand (see above), the Tricom brand was abandoned, their network absorbed by Orange, now called Altice and the 1900 MHz LTE license given back.

Viva Dominicana Edit

Viva-0

Viva can be considered the 4th player in the country with a meagre 4% market share. It's network is nationwide, with some gaps, but so far on 2G/GSM only. There is no 3G and 4G/LTE yet: 2G coverage map.

In 2017 they announced a 4G/LTE roll out skipping 3G, but this hasn't happened so far. With data only up to EDGE speed (@ max 200 kbps), it can't be recommended for data use, and possibly only messenger use so far.

Data feature packages Edit

These are their unlimited packages up to 2G/EDGE speed:

  • for 1 day: RD$ 40
  • for 3 days: RD$ 60
  • for 7 days: RD$ 145

Add 30% taxes to the prices above. To activate enter #123#.

More info Edit

Ad blocker interference detected!


Wikia is a free-to-use site that makes money from advertising. We have a modified experience for viewers using ad blockers

Wikia is not accessible if you’ve made further modifications. Remove the custom ad blocker rule(s) and the page will load as expected.