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Basics Edit

There are 3 network providers on the air in Costa Rica:

  • I.C.E., with its prepaid product called kölbi (state owned)
  • Movistar (Spanish owned by Telefónica)
  • Claro (Mexican owned by América Móvil)

The market has been dominated by the state-run ICE and its brand kölbi in the past until in 2011 the market was opened and competition by Movistar and Claro started. Kölbi is still the dominant provider with 1/2 of all users and the best coverage, but its competitors give better speeds in the population center of the Central Valley and some other areas now.

Since 2012 first MVNOs have been started. The biggest of them called TuYo Móvil is featured on the list. Other MVNOs like Fullmóvil don't offer good data rates up to now.

According to OpenSignal's Country Report of Costa Rica in June 2018 kölbi has the fastest networks with average 16 Mbit/s on 4G/LTE, but Movistar tops 4G/LTE availability with 69% at a somewhat lower speed. Claro is very much in third position.

Regulations Edit

Nowadays, it's very easy to buy a prepaid SIM card for a foreigner. You only need to show your photo ID or passport. Since 2014, all SIM cards need to be registered with Sutel, the national regulator, not only the operator. When they don't register your prepaid SIM in store, go online to Sutel registration website (in Spanish only), register your SIM card and wait for some hours to be activated. If you want to maintain your SIM card for more than a year, Sutel will send you an email and you may need to reconfirm your registration after one year. Otherwise, your SIM card may be blocked.

kölbi (by I.C.E.)Edit

Kolbi
The I.C.E. for Instituto Costarricense de Electricidad, is the state-run electricity and incumbent telco service provider. Their prepaid product is called kölbi. They used to have the monopoly until 2011 and are now down to 50% of all users in the country in 2017.

2G (to EDGE) on 1800 MHz, wide coverage, 3G (to HSDPA) in the populated areas on 850 MHz: 2G/3G/4G coverage map 4G/LTE has been rolled out this year as the first provider on 2600 MHz (band 7) mostly in the Central Valley but is gradually expanded to more towns.

Availablity Edit

They have a store at the San José airport (4:30am-10pm) which is convenient for arriving passengers and the employees mostly speak English: store locator

Their prepaid SIM card is called chip and costs 1,000 Colones. Their "Súper Chip" comes with a credit of 1,000 Colones and when you make a recharge of 500 Colones or more in the first 7 days, you get 150 MB internet for 3 days included.

Recharges can be made by vouchers called cards (tarjetas) of ¢500, ¢1000 valid for 30 days, ¢2500 valid for 45 days and ¢5000, 10000 Colones valid for 60 days or US$ 10 or 20 valid for 60 days, or electronically from 100 to 25,000 Colones at many agencies throughout the country. To top-up by voucher dial 8888 and select option 1 and enter PIN and CLAVE.

Data feature packages Edit

The default rate for internet is 0.00858 Colones per KB (equal to ¢8.6 per MB) at speeds up to 3 Mbps on 3G and 20 Mbps on 4G/LTE. They offer these data packages called "Internet 4G prepago" on 2G, 3G and 4G:

Plan Time Data Social Media Price Activation
En Todas 1 24 hours 50 MB 40 MB ¢ 200 ET1
En Todas 3 3 days 200 MB 100 MB ¢ 600 ET3
En Todas Plus 5 5 days 300 MB 200 MB ¢ 1300 ETP5
En Todas Plus 10 10 days 500 MB 400 MB ¢ 2500 ETP10
En Todas y más 30 days 2 GB ¢ 9000 ETM

To subscribe, simply text code to 8888. Every plan renews automatically. To unsubscribe text 'salir internet' to 8888. Overuse is charged with the default rate. The social plans include a quota for WhatsApp, Instagram and Facebook, the Plus plans additionally for Snapchat, Pinterest and Twitter.

More info Edit

Movistar Edit

Movistar-0

Movistar by Spansih Telefónica is the 2nd network. 2G is on 1800 MHz, 3G on 850 and 2100 MHz and 4G/LTE has started in San José on 1800 MHz (Band 3) and spread major towns in the provinces so far with a 70% coverage: Movistar coverage map. It has a market share of 26% in 2017.

Availability Edit

The SIM costs 1,000 - 2,500 Colones in their own stores Shop Locator and a lot of sales outlets. To activate a SIM with a foreign passport, text 'ACTIVAR <space> Your Name <space> Your Passport No.' to 1693, or call 1693 during regular business hours and select option 9 when prompted.

Data feature packages Edit

Default rate is 0.0086 Colones per KB (equal to ¢8.6 per MB). They offer the following packages on 2G, 3G (up to 2 Mbps) and 4G/LTE where available:

Package Data WhatsApp Time Price
Basico 30 MB 1 day ¢ 200
Día 200 MB 1 day ¢ 300
Diario 200 MB Free daily ¢ 300
2 días 200 MB Free 2 days ¢ 600
4 días 450 MB Free 4 days ¢ 1,200
Nocturno unlimited

100 MB

Free 11pm-8am

8am-11pm

¢ 800

To subscribe USSD code *123#. The packages Diario and Nocturno auto-renew, the others don't. To unsubscribe text 'DIARIOBAJA' or 'NOCTURNOBAJA' to 606. Overuse is charged by the default rate.

Movistar now has new monthly prepaid packages that include minutes as well as data called PrePlanes. The packages are as follow:

Package Data Time WhatsApp Voice SMS Price
PrePlan 7 650 MB 7 days Free 20 mins 20 ¢ 2,500
PrePlan 7+ 1 GB 7 days Free 30 mins 30 ¢ 3,200
PrePlan 15 1.4 GB 15 days Free 45 mins 45 ¢ 4,500
PrePlan 15+ 2.3 GB 15 days Free 7ß mins 70 ¢ 5,900

WhatsApp consumptions are free and not taken from the general data balance. Activation is through the app or online. All plans auto-renew. To stop text 'BAJAPREPLAN' to 606. If you renew your PrePlan, unused allowances roll over to the next month. For more data you can add:

  • 100 MB for 1 day: ¢ 500, activation: text 'EXTRAPP100' to 606
  • 200 MB for 3 days: ¢ 950, activation: text 'EXTRAPP300' to 606
  • 500 MB for 3 days: ¢ 2,300, activation: text 'EXTRAPP500' to 606

American roaming option Edit

In 2015 Movistar started its "sin fronteras" (without borders) option for regional roaming in Central America. By activating *123# and option 3, you can surf on the Movistar networks of Mexico, Guatemala, El Salvador and Panama for the domestic Costa Rican rate.

In 2016 they added the US, Canada, Argentina, Brazil, Chile, Colombia, Ecuador, Peru, Uruguay and Venezuela where you can roam on Costa Rican packages for US$ 5 per day. Overuse is charged at high US$ 1 per MB.

More info Edit

ClaroEdit

Claro
Claro is the latest arrival and 3rd network in the country. It has good coverage in the Central Valley, but can be quite patchy elsewhere. 2G is on 1800 MHz, 3G (to HSDPA) on 2100 MHz in the centers only. 4G started on 1800 MHz (Band 3) in the Central Valley mostly: Claro Coverage Map (click on cobertura) and now has CA on 2100 MHz too. In 2017 it has around 20% of the country's users.

Availability Edit

Claro charges you 1,000 - 2,500 Colones for the SIM they call Superpack. It's available in their stores Store Locator and other outlets. If you top up 1,000 Colones or more when you activate the card, they'll give you 50 MB data and 250 MB for Facebook, Snapchat, Waze, Pinterest, Instagram y WhatsApp valid for 3 days.

Data feature Packages Edit

Default rate is 0.0086 Colones per KB (equal to ¢8.6 per MB). They have the following data bundles for their voice plans available:

Time Data Soc. Media Extras Price Activation
1 day 20 MB WhatsApp ¢ 100 *555# opt. 4
100 MB WhatsApp ¢ 300 *555# opt. 4
social media ¢ 500 *555# opt. 6
250 MB social media ¢ 700 *555# opt. 6
50 MB WhatsApp 20 mins, 10 SMS ¢ 1000 *555# opt. 7
2 days 100 MB WhatsApp 25 mins, 30 SMS ¢ 1400 *555# opt. 7
175 MB WA + FB 30 mins, 40 SMS ¢ 1700 *555# opt. 7
3 days 450 MB social media ¢ 1000 *555# opt. 6
400 MB ¢ 1000 credit ¢ 1000 *555# opt. 5
1 GB WA ¢ 2000 *555# opt. 4
5 days 600 MB ¢ 1500 credit ¢ 1500 *555# opt. 5
800 MB social media ¢ 1800 *555# opt. 6
7 days 400 MB WA, FB, TW 60 mins, 60 SMS ¢ 3500 *555# opt. 7
3 GB WA ¢ 5500 *555# opt. 4
15 days 2 GB ¢ 4500 credit ¢ 4500 *555# opt. 5
700 MB WA, FB, TW 120 min.,100 SMS ¢ 5400 *555# opt. 7
30 days 3.5 GB ¢ 8500 credit ¢ 8500 *555# opt. 5

All packages will automatically renew if there is enough credit. To deactivate text FIN to 444. Overuse is charged at the default rate. Social Media are special packages or add-ons for Twitter, Gmail, Instagram, WhatsApp, Pinterest, Waze and Snapchat.

Data-only SIM Edit

Claro offers a data-only SIM for tablets and dongles. This can be loaded with these packages giving you data at a max. speed of 2 Mbps on 3G:

  • Light = 1 GB for 24 hours: ¢ 750
  • Plus = 3 GB for 7 days: ¢ 4,900
  • Pro = 5 GB for 15 days: ¢ 9,000
  • Full = 10 GB for 30 days: ¢ 17,500

For activation text the Spanish name for the package to 555. These packages don't renew for a change.

More info Edit

TuYo móvil Edit

Tuyo movil

TuYo móvil is one of the first MVNOs in the country and has the most users so far with a 2% market share. It's a joint venture between the biggest TV broadcaster called Teletica and ICE. That's why it uses the network of ICE (kölbi) in 2G and 3G (see coverage above), no 4G/LTE.

Availability Edit

Their SIM card is sold for 1000 Colones with the same credit preloaded in lot of supermarkets like Walmart and other phone shops. Top-up cards recargas you will find in even more shops ranging from 500 to 10,000 Colones. To check your balance, text 'Saldo' to 7703.

Data feature packages Edit

For data, they offer these packages with a max. speed of 2 Mbps on 3G:

Data Time Price Activation
30 MB 1 hour ¢ 85 Hora
150 MB 24 hours ¢ 420 Día
750 MB 7 days ¢ 2,100 Semana
1 GB 14 days ¢ 3,000 Quincena
2 GB 30 days ¢ 6,000 Mes

For activation, text code to 7702 or call 1700 and select option 3. Packages won't auto-renew and you can buy a package ahead of time when the old one is used up.

More info Edit