In Bosnia and Herzegovina three network operators are active:
- BH Telecom
This offer is supplemented by MVNOs attached to the providers like haloo and Go! free.
There is no 4G/LTE yet in this country, but 3G coverage is widely available. The launch of 4G/LTE is expected for 2018. The national regulator has made amendments that existing 2G and 3G frequencies on 900, 1800 and 2100 MHz can be used for 4G/LTE services in the future.
Instead, Bosnia-Herzegovina is part of an own Balkan roaming zone with Montenegro, Serbia and Macedonia where international data roaming is capped at 0.20 € per MB from July 2017.
BH TelecomEditBH Telecom is the leading provider in the country with a 45% share in 2015. 2G is on 900/1800 MHz, 3G on 2100/900 MHz. First trials with 4G/LTE started in 2014, but no commercial launch yet.
Ultra is the name of their prepaid product. it's available in their shops (locator) and other outlets like post offices, kiosk and book shops for 5 KM. New customers receive a 300 MB mobile internet traffic bonus (valid 7 days) and 3 KM credit (valid for 30 days and only for SMS and calls). Different Ultra plans are offered and special tourist plans are sold
Top-ups are available as electronic voucher from 5 KM or as electronic top-up from 2 KM. Validity depends on top-up amount and is 7 - 180 days.
Data feature packagesEdit
Dafault internet is billed with 0.50 KM per MB. These data packages called 'Instant Buy & Surf' for high speeds up to 3.6 MBit/s and can be activated on the usual Ultra cards in these denominations:
|5 GB||1 hour||1 KM||*108*0*0#|
|200 MB||24 hours||0.80 KM||*108*1*0#|
|1 GB||24 hours||1.50 KM||*108*2*0#|
|1 GB||7 days||3 KM||*108*3*0#|
|2 GB||Sat 0am-
|2 GB||30 days||10 KM||*110#|
|7 GB||30 days||15 KM||*110#|
To get data balance, type *108*?*1# where ? stands for the size 1-5 according to activation code.
Check credit with *110#, initial balance for new cards (3KM/300MB) however shows this way:
- *106*0*1#- to check bonus for KM
- *106*1*1#- to check bonus for MB
You can also activate a digressive rate by *105*0*6# and deactivate by *105*0*7#:
- < 25 MB: 0.50 KM per MB
- 25 MB - 100 MB: 0.40 KM per MB
- 100 MB - 250 MB: 0.30 KM per MB
- 250 MB - 500 MB: 0.20 KM per MB
- > 500 MB: 0.10 KM per MB
Data-only SIM Edit
Their data-only SIM card is called Ultra Internet for 5 KM. It doesn't contain voice, only SMS. Ultra Internet has an initial credit of 3 KM for SMS services to mobile and fixed networks of BH Telecom and 300 MB of mobile internet valid for 7 days. To activate, you need to send an empty SMS to 06111080.
As an ongoing promotion the Ultra Internet 'Special Edition' is available at the promotional price of 15 KM and buyers receive 2 GB of mobile internet for 10 days and 3 KM credit for 30 days.
For more data, the same packages as shown under data feature packages can be added.
Ultra Tourist Edit
This is a special SIM card for tourists which is sold in two varieties:
- Ultra Tourist 1: 5 GB and 5 KM for calls and SMS valid for 10 days: 20 KM
- Ultra Tourist 2: 15 GB and 10 KM for calls and SMS valid for 30 days: 40 KM
To check balance on the pack, dial *110#. These add-ons can be added to both packs:
- 5 GB for 10 days: 15 KM, activation: *105*6*1#
- 15 GB for 30 days: 35 KM, activation: *105*6*3#
- 25 GB for 30 days: 50 KM, activation: *105*6*5#
More info Edit
- Website partly in English: https://www.bhtelecom.ba
- VoIP is allowed
- APN: minternet.bhmobile.ba or active.bhmobile.ba
m:tel is BH Telecom's biggest rival in the country and the number 2 provider with a 41% share. 2G is on 900/1800 MHz, 3G on 2100/900 MHz. First trials with 4G/LTE started in 2013, but no commercial launch yet.
Frend spoken "friend" is their voice & data prepaid product. Starter Packs cost 4 KM at their points of sale. including 4 KM credit. Data is default at 0.88 KM per MB. You can add these data packages:
- 100 MB for 24 hours: 1.20 KM
- 2 GB for 24 hours: 2.30 KM
- 3 GB for 3 days: 3 KM
- 1 GB for 7 days: 3.5 KM
- 1 GB for 30 days: 11.70 KM
Max speed is 21 Mbps. For overuse, speed will be throttled to 128 kbps. Activation by *100*1#. Or these combo packs with data are offered for 30 days:
- 2 GB and unlimited Facebook: 12 KM
- 200 MB, 100 on-net mins and 100 SMS : 12 KM
- 1 GB, 200 on-net mins, 200 SMs and unlimited Viber: 19 KM
Activation is by *100*3#
Frend Net is their name of the prepaid SIM for internet. It's sold for 4 KM with 4 KM credit and 200 MB data included. Default rate here is 0.15 KM per MB. Following packages can be booked on Frend Net valid for 30 days:
- 250 MB: 5.85 KM
- 1 GB: 11.70 KM
- 2 GB: 17.55 KM
Activation is by code *100*5#
Tourist offers Edit
m:tel has introduced prepaid packages specifically designed for tourists visiting Bosnia and Herzegovina. The Tourist Ino Min & Net package sold at 25 KM comes with 30 minutes for calls to fixed and mobile networks in Poland, the Czech Rep., Turkey, Serbia, Montenegro, Croatia, Slovenia, Austria, Germany and Russia. The bonus minutes are valid for 7 days from activation and customers also get 1 KM on their account valid for 30 days, as well as 5 GB of mobile internet at the maximum speed (up to 21 Mbps). The package costs BAM 25.
Tourist Net is a package for data-only valid for 3 days and customers also get 1 KM credit on their account for 30 days for sending SMS and making calls. The price of the data package is 10 KM and he promotional offer is valid until 20 March 2017.
- APN: mtelfrend
- Website: http://www.mtel.ba
HT EronetEditHT Eronet by HT Mostar is the smallest provider with only 14% market share. In 2016 national roaming was ended, so HT Eronet clients need to rely on their own limited infrastructure, 2G on 900 MHz, 3G on 2100 MHz.
Better make a network scan before purchase. Prepaid SIMs are sold in their shops (list). To start data, you may need to text 'GPRS' to 0633807.
!hej is the name of their prepaid voice & data SIM card. SIM card costs 9 KM and includes 5 KM of credit and another 4 KM after registration. Default rate is 0.15 KM per 100 kB. Different tariffs are offered. These data packages can be added to !hey Zovino, !hey SMSajmo and !hey Ludito:
- 200 MB for 24 hours: 1 KM, activation: *103*1#
- 1 GB for 24 hours: 1.5 KM, activation: *102*1#
- 1 GB for 7 days: 3 KM, activation: *104*1#
- 1 GB for 30 days: 10 KM, activation: *105*1#
There are two monthy prepaid combined packs with data on the "!hej Savršena" (= Hey Perfect) plan. You can activate this tariff by code *102*0# - default rate on !hej Savršena is 0.09 KM per 100 kB.
- 10 KM: 200 MB, 150 domestic texts and 80 domestic mins
- 20 KM: 500 MB, 300 domestic texts and 200 domestic mins
- more data can be added:
- 500 MB for 5 days: 2 KM (by *106*1#)
- 1 GB for 7 days: 3 KM (by *107*1#)
They also sell a prepaid data-only SIM called "!hey internet 2GO". Starter packs are available for 10 KM. Default rate is 0.10 KM per MB. These packages can be added:
- Internet D: 1 GB for 24 houts - 3 KM, activation: *113*1#
- Internet M: 1 GB for 30 days - 10 KM, activation: *115*1#
- Internet L: 4 GB for 30 days - 20 KM, activation: *116*1#
Check remaining data balance by code *11?*2# where ? stands for the same number in the activation code.
Tourist SIM Edit
In 2017 they started with their tourist SIM card, available in HT Eronet shops and these places for 20 KM. Note that rates are higher than on local plans. Default data is 0.20 KM per MB and you can add:
- 1 GB for 24 hours: 3 KM
- 10 for 7 days: 20 KM
Activation is by *111#.
More info Edit
- APN: gprs.eronet.ba
- Website: http://www.hteronet.ba
Haloo is a MVNO on HT Eronet. Their starter packs are available for 4 KM (2x SIM cards). Default data rate is 0.50 KM per MB. To activate data, you need to text 'GPRS' to 064 450 0001 and check APN (below).
Data featured packages Edit
They have three packs for data:
- 1 GB for 1 KM in 24 hours, activation: *115*1#
- 1 GB for 3 KM in 7 days, activation: *116*1#
- 2 GB for 8 KM in 30 days, activation: *117*1#
Check data consumption by code *11?*2# where ? stands for the number in the activation code.
Tourist SIM Edit
When you activate haloo Tourist SIM (available for 20 KM), you automatically get:
- 10 GB of Internet usage
- 100 minutes within haloo network
- 100 text messages within haloo network
- 1 KM on your main account
The haloo Tourist SIM is valid for 15 days after activation, and upon the expiry of that period any unused quantity of services will be automatically erased. If you have 20,00 KM on your main account at the moment of expiry, the haloo Tourist SIM will be reactivated automatically and a new fee for other 15 days of use will be charged. If you don’t have enough credit for the tariff charge at the moment of reactivation, i.e. extension of haloo Tourist SIM, your haloo Tourist SIM will be deactivated and you will be switched to the basic haloo tariff. If you don’t wish to extend the haloo Tourist SIM or if you use all your Internet data before the expiry of haloo Tourist SIM, you can activate one haloo options for mobile Internet (see above). To activate the options, it is necessary to have enough credit for activation on your main account.
To check your main account balance, enter
- 101# and press the call button. To check your Tourist SIM balance, type
- 100*2# and press the call button.
More infornation Edit
- APN: web.haloo.ba
- Website: http://www.haloo.ba
- Tourist-Offer: http://www.haloo.ba/ihalooi-tourist-s82
Go! free Edit
Go! free is a new MVNO of Logosoft that started in 2015 on the network of m:tel. Their starter packs and top-ups are generally available now.
Go! starter pack is sold for 4 BAM with the same credit valid for 30 days at all branded sales points. There you can find top-ups for 2, 3, 5, 10 and 20 BAM valid for 10-90 days. The SIM stays valid for 120 days past top-up plus 30 days grace period. To activate your SIM, you need to place a call, send a SMS or dial *777#.
Data feature packages Edit
Default data stays at 0.12 BAM per MB, billed in 100 kB increments.
|GO! Net 1GB||1 GB||24 hours||1 BAM|
|GO! Net 2GB||2 GB||7 days||3 BAM|
|GO! Net 3GB||3 GB||30 days||10 BAM|
Choose package by *777#.
More info Edit
Website in English: http://www.gofree.ba/en. Note that English website version is not up to date. Better check Bosnian site too with a google translator. APN is still unknown.