Belize has only two mobile telecommunication operators:
- DigiCell (by BTL) - GSM
- Smart! - CDMA moving to GSM soon, 4G/LTE-only
GSM users don't have a real choice as the only GSM-based operator in the country is DigiCell. 2G EDGE is on 1900 MHz and 3G HSPA which is still marketed as "4G" is on 850 MHz. Real 4G/LTE has started in December 2016 on DigiCell and Smart! on the 700 and 1900 MHz bands.
CDMA-users from US or Canadian networks can activate their device on Smart or if you have a GSM "world phone" with a SIM slot on DigiCell as well. Smart! has announced to move from CDMA to GSM-based networks soon.
Because of the monopoly situation of BTL, don't expect a good coverage at high speeds compared with other Central American countries in Belize. Meanwhile, prices remain pretty high. Of course, for heavy data use there is still WiFi available, run by - take a guess - BTL again.
Belize used to be one of the few countries that blocked all VoIP calls like Skype until recently. After a long debate in 2013 all VoIP has been unblocked and is today usable like in the rest of America.
In 2013 Belize's government introduced a mandatory registration scheme for mobile users. All unregistered lines have been discontinued. So expect to show an ID while purchasing a SIM card. This is now only possible at authorized dealers.
All prices given in this article are in Belize $ (BZD), not US$. 1 US$ is linked to 1.97 Belize $ (BZD). The prices don't include a GST (General Sales Tax) of 12.5%, which still has to be added for the final rate.
DigiCell (by BTL) Edit
DigiCell is run by Belize Telemedia Limited (BTL), the leading state-owned telco in the country, that was re-nationalized in 2009. If you are holding a GSM device, you won't have another choice in this country.
Note, that BTL used to market its 3G/HSPA+ network as "4G". Real 4G/LTE started on December, 16th 2016 nationwide on 700 (band 17) and 1900 MHz (band 2). For their 4G/LTE access you need to get a new uSIM which can be swapped for free against an old SIM in one of their offices.
DigiCell sells their prepaid SIM Pack which includes an activated SIM card, phone number and $10 prepaid voucher in any BTL Customer Services Center, at authorized dealers and agents countrywide (list). The starter set is sold at $20.
To activate insert your SIM into your phone, turn it on and DigiCell will appear on your screen. Load the value from your $10 card onto your account. You can make and receive calls immediately.
Data feature packages Edit
For $5 you get a 24-hour daily package of 200 MB in 2G-only up to EDGE speed. To activate, type *932 to access the main menu. To subscribe, Press 1. You will be informed that $5 plus tax will be deducted from your credit balance. Next press 1, to confirm subscription. You will then be told that your session will begin immediately and expire within 24 hours.
You have the choice of these packages for data on 2G, "4G" (=3G) and 4G/LTE:
|75 MB||24 hours||$ 2||Data S|
|200 MB||3 days||$ 4||Data M|
|500 MB||7 days||$ 10||Data L|
|1.2 GB||30 days||$ 30||Data XL|
|2.5 GB||30 days||$ 40||Data XXL|
For activation text code to 400. Activated prepaid data plans will expire either once data allowances are fully consumed or time allotted depletes. Customers are then able to purchase another plan. Notifications will be sent via SMS and email indicating data consumed at 80% and 100%.
More information Edit
- APN: digicellbroadband
- Website: http://www.digicell.bz
Smart! (CDMA, on 4G/LTE-only) Edit
The only alternative is Smart! by SpeedNet Communications. They still run an GSM-incompatible CDMA and EVDO network. But they have announced to change over to GSM soon. 4G/LTE has started on 700 MHz (band 13) for mobile broadband.
So far they are only an option for travelers coming from the US with a CDMA-based device from Verizon or Sprint on 800 or 850 MHz, not for GSM users. You can have it activated in one of their offices called showrooms. But be aware of their rather limited coverage.
4G/LTE plans Edit
They sell various data packages called Zoom+ on their prepaid plan for 4G/LTE, but you can't bring in a GSM phone. They only allow CDMA with LTE devices up to now. All LTE devices require the use of a SIM card. The cost of a SIM card is $15. Each SIM comes with 1 GB of standard data and $10 credit. As they remain inaccessible to GSM users for now, we can't list their rates. This may change when they move over to GSM soon.