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Austria

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BasicsEdit

There are three Austrian mobile operators:

  • A1
  • T-Mobile
  • 3 (Drei)

Orange and "3" merged in 2013 to one network and the brand Orange was dropped. In addition there are resellers or MVNOs on all networks.

2G GSM is on 900 and 1800 MHz like most of Europe. 3G UMTS is on 2100 MHz. 4G/LTE has been started on 2600 MHz in cities and 800 MHz on the countryside on A1 and 1800 MHz and 2600 MHz on 3 and T-Mobile.

Mobile coverage is excellent for a country with difficult topography. In the mountains and in rural areas, A1 offers at rural locations the best 3G coverage, followed by T-Mobile and 3. In 4G/LTE A1 and 3 (only partly on prepaid) cover >95%, T-Mobile is at 75% of the population.

A prepaid SIM card is locally called "Wertkarte". This is a specific Austrian expression, not used in Germany.

Online top-up vouchers are available for most networks at onlineaufladen.at without surcharges. Note that if you would like to use your credit or debit card on this website, payments are only possible with Mastercard Securecode or Verified by Visa enabled cards.

A1Edit

A1 Logo

A1 is the biggest network operator in Austria giving the best coverage and speed in the country A1 coverage map 4G/LTE has been started on 800 MHz in the countryside and 2600 MHz in the cities and is now available for prepaid too.

Start-up costsEdit

The starter pack is called B.free Welcome package. It's sold in their stores and many agencies like post offices, Metro, Saturn, Media Markt, Niedermeyer Libro, Lidl, Hartlauer etc. Top-up vouchers can be found everywhere in the county.

The welcome packages come in different plans with a monthly mandatory top-up and two plans without, that are more convenient for travellers: B.free and B.free internet

B.free Edit

The text and data prepaid SIM card has a credit of 5 EUR preloaded for 9.90 EUR, sometimes discounted in promotions. You can only add this package for more data:

  • 1 GB in 30 days for 6.90 €, activation: text 'JA' to 2941, deactivation: text 'AUS' to 2941. This pack can be added several times per month. Default data and overuse is expensive 0.20 € per MB.

B.free internet Edit

B.free internet is a data-only SIM. The starter for 9.90 EUR has 5 GB data valid for 30 days included. These packages can be added:

  • B.free Internet S 30 Tage: 5 GB /30 days 10 EUR
  • B.free Internet L 30 Tage: 10 GB /30 days 15 EUR
  • B.free Internet S 12 Monate: 5 GB /12 months 20 EUR (per year)
  • B.free Internet L 12 Monate: 10 GB /12 months 30 EUR (per year)

You can add more traffic whenever you reach your data limit, Maximum speed on B.free is 7 Mbps and on B.free internet it is 21 Mbps using 4G/LTE too.

SIM sizesEdit

Standard, micro and nano SIM

SettingsEdit

  • APN: A1.net
  • Username: ppp@A1plus.at
  • Password: ppp

bob Edit

Bob logo

Bob is a brand of A1 and operates on the A1 network in 2G, 3G up to 21 Mbit/s and on one tariff on 4G/LTE too up to 50 Mbit/s.

Availability Edit

Bob starterpacks are available for 9.90 € at post offices, Media Markt, Saturn, Libro or Lidl and online sent to an Austrian postal address with the same credit. Be sure to get a starter for "wertkarte" = prepaid, as only these can be topped up by vouchers, not their "gigabob" line that requires a Austrian bank account. Standard SIM, micro SIM and nano SIM are available.

Data options Edit

The following options exist regarding data:

  • Minibob: 6.8 cents per MB at 21 Mbit/s this is the default rate, when no package is booked or all data are used up.
  • Datenpaket: € 5 for 1 GB for 30 days on 2G and 3G only, no 4G/LTE. This package will auto-renew each month. To activate text "ein" to 691 or type USSD code *111*1#. To switch off text "aus" to 691 or type USSD code *111*2#
  • Superbob: € 14.90 for 2000 domestic minutes, 2000 domestic text messages and 3 GB Data for 30 days. 2G and 3G only, no 4G/LTE This package will auto-renew. To switch on send a text "ein superbob" to 693. To switch off send a text "aus superbob" to 693.
  • Superbob LTE: € 16.90 for 1000 domestic minutes, 1000 domestic text messages and 5 GB Data on 2G, 3G and 4G/LTE. This package will auto-renew. To switch on, text "ein superbob LTE" to 693. To switch off text "aus superbob LTE" to 693.

Technical informationEdit

  • Your mobile device will receive a RFC 1918 IP address so your mobile device will not easily be reachable from the internet.
  • Tethering is possible
  • APN: bob.at  
  • Username:data@bob.at  
  • Password: pop  
  • Server: http://www.bob.at

Yesss! Edit

Yesss-telekommunikation

Yesss! is a brand of A1 and operates on the A1 network on 2G, 3G and since November 2015 on 4G/LTE for some prepaid plans.

AvailabilityEdit

Yesss! SIMs can be purchased online to be sent to an Austrian postal address. Starting in 2015 yesss! starter packs are available in all supermarkets of the Rewe chain called Billa, Merkur, Libro stores and in post offices too. Note that yesss! has discontinued its cooperation with Hofer stores in 2014.

Yesss! Statersets are sold for €1.99 as triple SIM cut out for mini, micro and nano. They contain 100 units as domestic SMS, minutes voice or MB data or any mixture of it.

Recharges Edit

Minimum online top-up amount is €10; larger amounts are in €1 increments up to €100. This applies to both www.yesss.at and onlineaufladen.at. Top-up vouchers are available with €10 and €20 amounts. To check credit balance, type *121# and <call>.

Default data rate Edit

  • 0.9ct per MB (max. speed 7.2 Mbps)

Data packsEdit

These monthly packages are available:

  • complete packages with voice, text and data (on 3G or 4G):
    • 3G: € 9.99 with 100 units (mins/SMS), 3 GB data, speed up to 21 Mbps on 3G. For activation text 'paket complete' to 810820
    • 4G: € 16.99 with 1000 units (mins/SMS), 5 GB data, speed up to 50 Mbps on 4G. For activation text 'paket complete lte' to 810820
  • data packages to all prepaid tariffs:
    • 1 GB: € 4, max. 21 Mbps / 3G, activation: 'paket 1gb' to 810820, this package doesn't auto-renew!
    • 3 GB: € 6.99, max. 50 Mbps / 4G, activation: 'paket 3gb' to 810820.
    • 5 GB: € 9, max. 50 Mbps / 4G, activation: 'paket 5gb' to 810820.
  • to all packages, but the 1 GB data pack, a 1 GB add-on for more data within the running time of the base package is offered for €3.90. This offer will be texted to you when the base package is depleted.

The 1 GB package doesn't renew itself. All others do. To stop, text activation code and the word 'aus' to 810820. Overuse is charged at the default rate. You can also use your online account (yesss! Kontomanager) or a mobile app called "yesss! App" to activate the data options.

More infoEdit

  • tethering is allowed
  • APN: webapn.at

Affiliate Program Edit

You can receive € 10 credit, if you sent a sms to 810820 'freund 06xxxxxxxxxx' whitin 14 days from the activation. 06xxxxxxxxxx is the phone number of an existing member, who also receives € 10. For example: 'freund 068110532151'.

Lycamobile Edit

Lyca

The UK-based MVNO started in 2013 in the Austrian market. It uses the network of A1 in 2G and 3G only, no 4G/LTE so far.

The Regulatory Authority for Telecommuncations of Austria has warned that service may be turned off . This is because Lycamobile still fails to provide number portability. UPDATE: In a press release the Regulatory Authority announced that the service will not be turned off for the time being, as the Federal Administrative Court will need to rule on the matter. It's unclear at this point, whether Lycamobile simply neglected to act in time and is now trying their best to rectify the situation, or whether they are just trying to stall. For now you are safe to use them.

Availability Edit

Lycamobile's prepaid SIM card can be purchased in their own outlets (locator: check 'SIM') or online to be sent to an Austrian postal address for free. They are given out in all three sizes but don't have credit on it and you need to make a top up.

You can top up online by using internatl. Visa or Mastercard with a secure code or in many shops (locator: check 'top up') by vouchers or direct top up.

Data feature packs Edit

Default rate for data outside of packages is 9 ct per MB. Better buy these bundles, that are all valid for 30 days:

Data Volume Price Activation
100 MB 1.90 € *139*30100#
300 MB 2.90 € *139*30300#
500 MB 3.90 € *139*30500#
1 GB 4.90 € *139*301024#
3 GB 9.90 € *139*303072#

All packages auto-renew after one month, if you have enough credit. To stop, call customer service on 322 from your Lycamobile for free. Now, extra data can be added by bolt-ons, valid for the rest of the running time of the base package:

  • 500 MB: 3.90 €, activation: *139*601#
  • 1 GB: 4.90 €, activation: *139*602#

Roaming bundles Edit

Lycamobile offers cheap roaming bundles to be used in certain countries only. All packages are valid for 30 days and can't be renewed ahead of time. For more info see: Euro5.

Tethering Edit

Lycamobile sniffs and blocks tethering connections.

Settings Edit

  • APN: data.lycamobile.at
  • Username: lmat (that's small L, not capital i)
  • Password: plus

T-MobileEdit

Tmobile-sprites
T-Mobile Austria has a good coverage within the country on GSM and UMTS. 4G/LTE has been rolled out and is available on prepaid without surcharges from 2015 covering 75% of the population: T-Mobile coverage map

Their prepaid lines are called "Klax" and are sold online and in a lot of shops: T-Mobile shop finder Top up vouchers are widely available.

Starter packsEdit

Klax starter packs are available in 3 varieties:

  • Megaklax LTE: 1500 domestic minutes, 1500 domestic texts and 3 GB included for 15 €. Overuse is charged at 0.30 € per 50 KB. Included volume is valid 30 days and renews every month for 15€.
  • Smartklax LTE: 2000 domestic minutes, 2000 domestic texts and 4 GB included for 20 €. Overuse, validity and renewal see Megaklax.
  • Surfklax LTE: with 10 GB preloaded for 15 € valid for 30 days. Overuse: 0.02 €/MB.

Surfklax Edit

These data packages are offered:

  • Surfklax 5 GB for 30 days at 10 €. Activation: SURFKLAX 5GB
  • Surfklax 10 GB for 30 days at 15 €: Activation SURFKLAX 10GB
  • Default rate called Klax Internet at 0.02 € per MB.

The Sufklax packages will renew every month if not deactivated. For activation text SMS to 0676 2222. Change to default rate by texting "KLAXINTERNET" or stop packs by texting stop <package name>.

Important Note: Once you use up the datavolume for the Surfklax packages, you will not be able to "top-up" and buy more data for the same month. Your options are:

  • Add more credit, and keep using data at the pricey rate of 0.02 € per MB, OR
  • Add credits just before the expiry of the original 30-day period, so that it will renew, OR
  • Buy an entirely new Surfklax starter kit for 5 GB or 10 GB.

If you add credits before the 30-day period, they will be used up at the expensive rate mentioned above.

Megaklax and Smartklax Edit

The Megaklax and Smartklax plans have smaller data packages. The product lines can be switched anytime to Surfklax:

  • Klax Tagespass: day pass (= 24 hours) with 50 MB for 1€
  • Klax Data 100: 100 MB for 3€ per month, activation text data
  • Klax Data 500: 500 MB for 5€ per month, activation text: data500

Overuse is charged with 0.30 € per 50 KB. Activation SMS to 0676 2222

Check credit by USSD code *101# and data credit by *114#

EU roaming packages Edit

T-Mobile sells discounted roaming packages for the EU including Switzerland:

  • Travel&Surf S: 100 MB for 24 hours: 2 €
  • Travel&Surf M: 250 MB for 24 hours: 5 €
  • Travel&Surf L: 800 MB for 7 days - FUP: beyond throttled to 64 kbps: 15 €

As soon as you log into a foreign EU network, you will be directed to a landing page to select yout Travel&Surf pass.

SIM sizesEdit

Standard and micro SIM, although depending on the retailer nano SIM packs also available

TetheringEdit

Allowed

Technical SettingsEdit

  • APN: gprsinternet
  • Username: t-mobile
  • Password: rt

tele.ring Edit

Telering-logo

Telering is a brand of T-Mobile using the T-Mobile network (details see above) in 2G and 3G, no 4G/LTE yet.

Availability Edit

Their prepaid data SIM is called "Mücke" and sold online to be sent to an Austrian address or at shops. Top up vouchers can be bought online, at post offices, Libro, Penny stores and many kiosks. You may need to register your number here.

Starter packs Edit

The starter pack is sold in 3 lines:

  • Mücke: for 9.90 € with no credit
  • Mücke SMS: same price as Mücke, but higher voice and lower text rates
  • Volle Mücke: for 12 € with 1000 domestic minutes, 1000 domestic SMS and 1 GB data valid for 1 month. This pack renews itself every month for a fee of 12 €.

Maximum download rate is 7.2 Mbps, max. upload 2 Mbps. Standard data tariff is 0.49 EUR per MB. Their data plan called Free Willi is discontinued and only available to existing customers on grandfathering.

Data feature packages Edit

You can add this data pack to all starter packs:

  • 500 MB in a month for 5 €. Activation: text "surfen" to 20605. Pack renews itself every month. To stop text "stop surfen" to 20605.

There is an inactivity fee of 0.50 EUR per month after 4 months of inactivity.

Technical Settings Edit

  • APN: web   
  • Username: web@telering.at   
  • Password: web

HoT (Hofer Telekom) Edit

Hot

Hofer (as the Austrian branch of Aldi discounter stores is called) started its own brand in 2015. It's called HoT (for Hofer Telekom) and uses the network of T-Mobile in 2G, 3G and from October 2015 on 4G/LTE with some plans as a MVNO.

Starter packs Edit

They can be purchased online at http://www.hot.at/ to be sent to an Austrian address or at all Hofer supermarkets Hofer Store Locator for 1.99 €.

Top ups can be done by purchasing "Ladebons" (vouchers) of 10 € or 20 € at Hofer stores. Your phone number (like 0677....) needs to be entered twice followed by the PIN code of the voucher online here for a recharge. Alternatively, you can use a credit card (Master, Visa, Diners or AmEx) or even a PayPal account to top up directly online here: click on "mit Kreditkarte, Online Banking, PayPal".

You can get your actual balance of your account if you send a SMS to 6700 with the text "GUTHABEN".

Default data rate Edit

  • 0.9c per MB, billing is in 102.4 kB incements (= 0.1 MB).

Data packs Edit

They offer two monthly packages with data:

  • HoT fix: 1000 domestic minutes or domestic texts (can be mixed) and 3 GB data for 9.90 € on up to 3G with max. speed of 7.2 Mbit/s.
  • HoT fix LTE: 1000 domestic minutes or domestic texts (can be mixed) and 5 GB data for 16.90 € on up to 4G/LTE with max. speed of 50 Mbit/s.
  • HoT data: 3 GB of data for 6.90 €, on 4G/LTE up to 50 Mbit/s.

When the included data of the pack is used up, you will be charged the default data rate or can buy a "refill package" with 1 GB for 3.90 €. All packages must be subscribed online on your personal account.

SIM sizes Edit

They sell hybrid SIM cards with mini SIM, micro SiM and nano SIM

Settings Edit

  • for some devices you must enable data roaming as this MVNO may be recognized as a roaming network. Be careful when enabled in Swiss border area as a MB is charged at 15.36 € (!!!) on Swiss roaming networks, better make a manual network selection and lock it on Hot/T-Mobile.
  • on some older devices "tele.ring" not HoT or T-Mobile is shown as network ID
  • APN: webaut
  • Apple iOS users may have to download a profile for tethering from here: http://www.hot.at/config/faqs/HoT_APN_iOS.mobileconfig

Vectone Mobile Edit

Vectone

Vectone Mobile is a MVNO and operates on the T-Mobile Austria network (find details above).

Availability Edit

SIM cards are free of charge and can be ordered online sent to an Austrian postal address only or at certain agencies which show their logo. The SIM will be activated once popped into the phone.

Top-up is possible online or in selected stores as SIM cards come without pre-loaded credit. The grant high top-up bonuses: 3 GB for a top-up of 10€, 10 GB for 20 €, 15 GB for 30 €, 25 GB for 50 € and 100 GB for 100 €. All bonus data are only valid for 30 days.

The standard data rate outside of packages is 0.19 € per MB.

Data feature packs Edit

These combo packages for 30 days are offered:

  • 0.99 €: 50 domestic mins or SMS, 50 MB, activation by *3030#
  • 4.90 €: 300 domestic mins, 300 domestic SMS, 300 MB, activation by *3131#
  • 7.90 € / 9.90 €: 1000 domestic mins, 1000 domestic SMS, 3 GB, activation by *3120#
  • 11.90 € / 14.90 €: 2000 domestic mins, 2000 domestic SMS, 5 GB, activation by *3001#
  • 14.90 € / 19.90 €: 3000 domestic mins, 2000 domestic SMS, 6 GB, activation by *3032#

The cheaper price is for online activation in the first three months only.

Data Pocket Saver are the data packs available valid for 30 days:

  • 3.90 € - 1 GB data, activation: *3003#
  • 9.90 € - 5 GB data, activation: *3004#
  • 19.90 € - 10 GB data, activation: *3005#

To activate type code. It will not be automatically renewed.

SIM sizes Edit

Standard and micro SIM

Tethering Edit

Forbidden by the Terms & Conditions; enforcement of this is a question.

Technical Info Edit

  • Data is not compatible with Blackberrys (below OS10)
  • APN: mobile.barablu.com
  • There are lot of complaints about Vectone's poor customer service on the internet

Drei Austria ("3")Edit

3logo 2008-236x300

Drei Austria (3) is the smallest network in the country 3 coverage map. 4G/LTE has started on 1800 and 2600 MHz and covers already 98% of population, but is only available for the most expensive Nimm3 Internet package so far.

Some of the old tariffs or plans before the merger haven been discontinued or raised in price.

Nimm3Edit

Nimm3 is the name of their prepaid line (= Wertkarte). These starter packs are offered:

  • Nimm3 Telefonie: calls, texts and data 100 MB preloaded valid for 15 days: 2 €
  • Nimm3 Internet: calls, texts and data with 100 MB preloaded valid for 15 days

The SIM cards can be found at Libro (store locator) or Hartlauer. Interestingly, Drei shops (shop list) DO NOT sell prepaid cards, only contracts. Top-up cards can be found at many stores, kiosks, petrol stations and supermarkets. Online reloads by many international credit cards are accepted.

Data feature packsEdit

  • for Nimm3 Telefonie: SIM for calls, texts and data
    • as Klassik without any allowances and data at high 0.35 € per MB @ max. 4 Mbps.
    • or as plan in these combined bundles:
Volume max. Speed     Cost Domest. Mins Domest. SMS
1.5 GB 8 Mbps 15 € 1500 1500
3 GB 20 Mbps 20 € 2000 2000

Data rate outside of package is 0.35 €/MB. To all tariffs these add-ons called Zusatzpakete can be booked for data:

  • 1 GB for 30 days: 5 €
  • 5 GB for 30 days: 9 €

The max. speed of the add-ons depend on the max. speed of the base plan.

  • for Nimm3 Internet: data-only SIM (high prices for calls or texts, but possible)
    • as Nimm3 Internet Klassik: by volume at 0.02 € per MB, @ max. speed 4 Mbit/s; and only top-up package of 1 GB valid for another 4 months for 20 €.
    • or these monthy packages:
Data option Volume max. DL Speed monthly Price
Nimm3 Internet 1 GB 4 Mbit/s 6 €
Nimm3 Internet 6 GB 4 Mbit/s 12 €
Nimm3 Internet 20 GB 10 Mbit/s 20 €
Nimm3 Internet Flat unlimited 10 Mbit/s 26 €
Nimm3 Internet LTE unlimited 30 Mbit/s (LTE) 35 €

Note that there are now two unlimited packages. The first offers speeds of up to 10 Mbit/s DL and 4 Mbit/s UL while the second offers speeds of 30 Mbit/s DL and 10 Mbit/s UL and, as the name implies, offers LTE, but is classified as "stationary", resulting in lower network priority in times of network congestion.

Package will not be renewed automatically after 30 days. This is done, when you go online for the first time thereafter and have enough credit on your account. The same happens when your data volume is used up ahead of time and you have enough credit for another bundle. Otherwise rate will be charged at high 0.35 € per MB.

SIM sizesEdit

Standard SIM, micro SIM and nano SIMs are available

TetheringEdit

Allowed

SettingsEdit

APN: drei.at

Roaming option Edit

  • Unfortunately the old EU roaming options have been discontinued and are only valid for cards bought until August 2013. They allowed roaming in all 3 networks free of extra charges for data too.
  • The new option called 3Europa gives you an add-on of 1 GB data roaming in 3 networks only of Italy, UK, Ireland, Sweden and Denmark for 7.50 €.

eety Edit

Eety-0

Eety was taken over by the Drei (3) network in 2015. It has been relaunched on this nework in 2G/3G only. 4G/LTE is planned, but not yet available. Max. data speed is 7 Mbit/s download and 2 Mbit/s upload.

Starter packsEdit

Eety SIM cards are available in many stores and supermarkets like Lidl (store locator) and Pakro Diskont (store locator). It comes as hybrid in all three sizes either for € 1.99 without credit or for € 2.99 with € 1 credit preloaded.

Top-up Edit

Top-ups are available online at www.onlineaufladen.at/ or by vouchers offline sold for €10 and €20 in many supermarkets, kiosks ('Trafiken'), stores and service stations (list). To top up by voucher type *147*<voucher code># <call>. To check balance type *149#

Data rates Edit

All starter packs are on the:

  • eety Basis plan: 5 ct for a MB, domestic SMS or domestic minute.

This can be changed to the:

  • eety Pro plan: € 12.99 for 5 GB data at max. 40 Mbps, 1000 domestic mins and 500 dom. SMS, activation: *151*1119#
  • eety Top plan: € 9.99 for 3 GB data at max. 21 Mbps, 1000 domestic mins and 500 domestic SMS, activation: *151*1113#.

Both packages are valid for 30 days and will auto-renew if there is enough credit. Having used up all volume, you can add a:

  • eety Extra add-on: € 5 for another 1 GB data, valid for the rest of the base package, activation: *151*1116#, valid for 12 months and used after the Top or Pro package has been depleted.

All data outside packages or add-ons will be charged at the default rate of 0.05 € per MB.

More info Edit

  • Tethering is allowed
  • APN: eety.at

FLINK Edit

Flink Logo copy

FINK offers rentable mobile WiFi hotspots for travellers in Vienna to be delivered to any location in town. Enjoy a fast, reliable and unlimited (without fair-use policy) internet connection throughout Austria. 

FLINK Hotspot Edit

FLINK is currently using a Huawei E5756 with 3G HSDPA+ connection, 3000 mAh battery, Dimensions: 101.8 x 65.8 x 14.5 mm, Weight: 150 g, TFT-LCD display, 802.11 b/g/n support. You can connect up to 10 devices to this hotspot. However, connection speed will be shared among the all of these devices, which may result in slower speeds.

  • Maximum working time (according to manufacturer): 10 hours
  • Maximum standby time (according to manufacturer): 60 hours (while WiFi is on)

The hotspot is set to not turn off automatically, to ensure that your connection is not interrupted.

Rental Edit

Book a hotspot and have it delivered to your hotel or private address in Vienna (by 8am on your arrival day). Take it with you wherever you go in Austria. Or pickup at one of these locations.

At the end of your rental period, return the hotspot in the prepaid envelope included in your order and place it into any postbox in Austria (or ask your reception to do so for you).

The hotspot can be rented from 24 hours up to 14 days. Hotspot's that are collected from a pickup location must be returned to the same pickup location.

Prices Edit

rental days 1 2 3 4 5 6 7 8
online price 13€ 21€ 29€ 37€ 45€ 53€ 61€ 69€
pickup price 8€ 16€ 24€ 32€ 40€ 48€ 56€ 64€
rental days 9 10 11 12 13 14 >14
online price 77€ 85€ 93€ 101€ 109€ 117€ contact
pickup price 72€ 80€ 88€ 96€ 104€ 112€ Flink

The rates include:

  • mobile internet connection throughout Austria without data limits
  • delivery of hotspot to any hotel or address in Vienna (not for pickup)
  • prepaid return envelope that can be handed to your hotel reception or placed in any public mailbox in Austria (not for pickup)
  • support via phone, email and Skype

More info Edit

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